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February 2024 by Moe Comstock
Employees that work there well most of them have had attitude and were not very helpful . One occasion I paid on line to do an in store pickup. I go there and the guy was insisting on my ID when I told him the name and showed on my phone saying it's ready. He made it such a hassle and after all that ,when I got home, I realized the sensor tag hadn't been removed. So I could not wear it. The last time I had a defective shoes &the thread was unraveling.i had theshd the box the shoes and the receipt that said defective shoes within thirty days can be exchanged same item only. No prob. I went to the store and the young kid gives me attitude and says no, even though I meet all the criteria
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September 2023 by monica dametto
Beautiful shoe shop and more.Friendly and helpful staff.Absolutely worth visiting
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August 2023 by Claudia Isaac
Lot Of shoe's
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July 2023 by Cornel's World
Great selection of shoes and apparel
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July 2023 by Brent Kamrath
Great website.. look forward to going to the store.
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May 2023 by Muyao “Fiona” Ding
Had a bad experience here. The guy assigned to help us doesn’t speak much English and couldn’t respond when we asked to try on a pair of shoes.When we asked to try on the entire pair, not just one foot, he had an obvious hesitation on his face and tried to tell use something that sounded like it’s against their policy?Then we waited 20mins for him to come back and ask us again what we needed.We didn’t feel welcomed at all at this store.
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April 2023 by Mesale Ephrem
Joke of a business. I arrived at 5:45pm after work to get basketball shoes, and the doors were locked as if they were closed. I knocked to ask if they had the shoes I wanted but instead they let people out and wouldn’t let me enter. I menotied to the staff at the door that online your establishment says it closes at 6. He still refused to let me enter when there store was still open. If you don’t want to do business with the people of San Francisco why even have a store front? Do the city a favor and close down. Terrible customer service.
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February 2023 by A moore-toure
My sale person could not speak good english and get was nerve wrecking.. but nice place
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January 2023 by Kylea S.
I haven't ordered from them in years and now I think I remember why. For some reason the sole looks worn but not work.....like gently warn and the clear bubble on the sole is foggy. These were like $90 I'm pretty sure they are not supposed to be like that. and you have to pay for return shipping. Ordered Jan. 7th just now receiving Jan 25th. So annoying. last time ordering.
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December 2022 by Anthony L.
False advertisement! Quick to take money and claim to get you your order in a couple of days. Been a week and still can't get my order. Emailed customer service and all of a sudden, shoes are out of stock and can't fulfill order. Hopefully I am able to get a refund as quickly as money was taken from my account.
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November 2022 by Danny Chong Beltran
Great unique shoe selection that you won't find at your regular shoe store like footlocker. Excellent Jordan collection if I hadn't learned about Jordans I would have gone Nike airmax next. Didn't have my usual size I get but for some reason the size I tried on fit me snug so I was happy.
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September 2022 by Benhur Kasemwatana
I love this place. Spend so much money with them and the customer service are A1. Every time I come in here employee are so nice and kind specially the manager are super COOL! I have no problem with my purchase every time I cashed out! The location are super convenient and the store are so nice and clean. I really appreciate you guys and keep up the good work! See you soon :)
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August 2022 by Bk K.
I love this place. Spend so much money with them and the customer service are A1. Every time I come in here employee are so nice and kind specially the manager are super COOL! I have no problem with my purchase every time I cashed out! The location are super convenient and the store are so nice and clean. I really appreciate you guys and keep up the good work! See you soon :)
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July 2022 by Pablo T.
Ordered a pair of Jordan 1 and they were used. The soles are dirty. The shoes were listed as new. If this is how they do businesses, there's no point in even reaching out to them, their customer service must be horrible. Never doing business with them again.
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July 2022 by Teresa S
Went to the store today. Had great deals. Everyone in the store was polite EXCEPT ONE NASTY LITTLE HISPANIC GIRL. IF MANAGEMENT CONTACTS ME I TOOK A PICTURE OF HER BUT WONT POST FOR HER SAFTEY.This young lady was not helping us and decides to jump int the conversation between the sales associate, sister and I with attitude. WE politely tell her an attitude was not needed and her response was " WELL I HAVE AN ATTITUDE". I then tell her in a VERY stern way "an attitude is not needed and if thats how you feel you shouldn't be at work." She continues to talk trash to her coworker while we are standing a few feet away being helped by the gentelman. The manager was spoken about the situation.However, as a patron that was thinking about revisiting. We wont be back she was very nasty with us. Two people from the east coast who are new to some regular protocols that are followed in San Fran. She needs to be fired.
