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February 2024 by Nine Foggy
Went in to buy a charger. Lady asked me, if needed help. I said yes I needed a charger. When l bought it the part for the cigarette lThe guy saw me looking in the box. He said the card does not come with it. That was okI said l didn't know. They Stated pointing to the the display. Just their tone. Took a whileShe act as though she was half dead. Complaing about how she had to ring up the sale. I cursed them and thru the boxes on the table. She said she hope it did work.The energy of them two was like snake venom. Teach them how to treat the publicNOT TRY TO HANDLE THEM. THEY DO NOT LIKE THEIR JOB. VERY OBVIOUS. GOOD LUCK TO THEM PEOPLE.
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February 2024 by Steve St. Denny
After 5 years of T Mobiles mediocre coverage I switched my 9 phone lines to AT&T no more dropped calls. I should have made the change long ago.
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January 2024 by mary ann enriquez
bad experience with one of your sales team. this guy named JAMIL is so rude in disrespectful. no patience with customers. insted of helping me with my concern he just laugh at me and leave me.
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October 2023 by Andreas Dombrowski
Bad service representative.
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September 2023 by Martina Mariela
Their accounting team practices fraud
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August 2023 by Emery Ville
Staff are neither friendly nor helpful.
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August 2023 by Mrs.Royalty Yo-SheRich
I just went in for a screen protector replacement but the vibe was awesome! This might be my new T-Mobile store!
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July 2023 by Shawn Jones
I was canceling my home internet service as I sold my home and thought I could simply drop it off at a store on my way to the airport, turns out I was wrong. I called the store and they let me know I had to call in to cancel the service and they would email me a shipping label to drop it off at UPS. I was on my way to the airport so Jeff said to stop by the store and he would help me out. There was no line when I walked in to the store and Jeff had me email the return receipt to him and he quickly printed it, got an appropriately sized box, and packing material, and even taped it up and sent me on my way to the UPS store just down the street.
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July 2023 by Kristan Stewart
Do not come here. Had the worse customer service experience ever. The lady that helped me was so rude and all the other employees on their phone not doing anything
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July 2023 by Naria Hernandez
Was trying to get an Iphone and the lady that attended me seemed bothered that I was asking questions. Horrible service, save yourself a trip and don't go there.
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April 2023 by Armaghan Behlum
Jamell was super helpful getting our numbers transferred over, phones setup, and answering all our questions.
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February 2023 by Annie Yip
Don't come to this branch. I have never had such a negative interaction in under 2 min. There were 6 people just sitting, so not super busy time it seems. Went in to pick up tmobile Tuesday mug. They had it in stock and when I pulled it up on my phone and it said expired, he took it back saying I can only get it on Tuesdays that's why it's called tmobile Tuesdays. Another lady was explaining its only 1 day usually for next time, and he already turned around and took back the mugs mumbling under his breath. I probably redeem a couple of tmobile offers a year since not all the gifts are useful to me. I have never gone on day of and always got them if they were available. Not sure why I had to be treated like this over free mugs..
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February 2023 by Sonia Wright
KP and Diana are amazing!!! KP was very helpful and I felt happy with my experience
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February 2023 by Queen' Goddess
I stopped by there today and I believe the young brother that help me name was Jaylen. He was amazing, his customer service skills professional and on point and extremely informative. Please, give this young man a raise. He is exactly the type of person you want representing your company. Thank you for your help.
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February 2023 by Queen' Diamond
I stopped by there today and I believe the young brother that help me name was Jaylen. He was amazing, his customer service skills professional and on point and extremely informative. Please, give this young man a raise. He is exactly the type of person you want representing your company. Thank you for your help.
