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November 2019 by Debra Aaron
Was okay. Same type of service I expect from a Starbucks but local coffee shop was much friendlier and felt they were more appreciative of my patronage.
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October 2019 by badaciousness
As a Partner, I can safely say the customer service at this location is terrible. The employees all act unconcerned while fully knowing they serve a high number of busy professionals. I ordered my drink and pastry, and none of the employees thought to inform me they ran out of the pastry I ordered(which I never should have been able to order in the first place). I stood there for 5 minutes, next to the handoff guy, who KNEW what I was waiting for as I had already told him. It wasn’t until I told him I have to get back to work that he finally moved to go check on my now 15 minutes late pastry. The managers excuse was that the store manager called out today. My store manager has been absent for over a month-but you best believe our customer service is still solid. Another time, my coworker tried to flag an employees attention and they pointed to their headphones(which they’re not supposed to have on) as if to say they couldn’t hear, then tried to walk away-just to avoid helping her. I shouldn’t have to say that I am busy and need to get back to work. This store is located directly under a massive work building, and surrounded by numerous others. It’s 8:00AM, and every single order is placed by someone who’s on their way to work or a meeting. The Starbucks team here is very busy because their location serves hundreds of professionals and sometimes tourists, so it’s surprising to me that their store manager cannot do a better job with training them on how to provide better customer service.
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June 2019 by Quindy Sammler
Nice spacious shop!
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May 2019 by Greg Allen
Fast service. Coffee good but not great. You know what to expect.
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February 2019 by Surya Teja
The inside is spacious as always. Most of the time there is less line. Again order from the app if u have no time. Staff is friendly and good.
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January 2019 by Juan Alferez
This is a chilling Starbucks, specially when it's raining outside. I like it because it's clean and the staff are helpful. The environment feels good inside. You can sit and relax while you're there
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January 2019 by Hal DuBiel
Poor customer service. I questioned my drink because it didn't look or taste the way I am used to. The girl argued about it with me. I also mentioned that the cup was not full with beverage so she filled the top inch and a half to two inches of the cup with whipped cream, not counting the dome lid. When I asked about it I was told sharply, \"that's how we do it.\"
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January 2018 by Sahar Jahani
It a very nice place
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January 2018 by Asif Alam
Best Starbucks staff! I get my morning coffee from this place and than few more during the day to keep my day moving..Lot of regulars who get there coffee at this Starbucks, both in the morning and then in the afternoon. They have recently added option for quick meal but I go to this place for coffee only.
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January 2018 by mollen kaigongi
Yuck! This lady with glasses thinks she's being nice laughing anyhow saliva flying allover people breakfast! Did she miss some training - At least cover your mouth. I don't want to hear your snotting laugh either - ?u200d♀️I'm outta here! Also, know your skin color before stepping in here! She once denied me hot water even after willing to pay for it.(she can't give hot water to black homeless)Racist! (I will be wearing suits coming to your Starbuck so I don't look like homeless or so). homeless are people too! further more, I was paying for it regardless . You can keep your everything. It's sad that Starbucks are having people like you as a team leader or whatever you think you are! Regardless, Some locations are great - From Staff, customer service, to anything you need. (Clay and Montgomery, Montgomery and Market, etc are great example) To y'all with bad experience on this location, other near places are great and few blocks away next time! free cold u0026 hot water from a Starbucks! (I knew it's free even when I was begging to pay for it!)
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October 2017 by David B
No places to sit inside. Very dank, formal and unfriendly set up. Did not make me went to go inside... Forced to go to Peets across the street instead!
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September 2017 by Deborah Barton
Very fast for how busy this location can be. Very friendly and great at getting to know people who are regulars.
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August 2017 by TIMOTHY ANDREWS
Unless a Starbucks store is "behaving badly" they will get an honest review from me based on service, friendliness, efficiency, and professionalism.