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February 2024 by Greg B
An old time ice cream counter inside an Asian Restaurant!
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January 2024 by Blue Hurt
Plan to wait. If you’re ordering in app, order at least twice the time earlier than you think that it will take to complete your order.
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January 2024 by Cristian Toribio
Very good
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December 2023 by Doug Faunt
They closed early.
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November 2023 by Sam Samual
So as you see in my pic They gave me the wrong order and didn’t listen to want I told them I wanted and gave me another order and when they made my other order they didn’t blend the drink the made it how they wanted waterly and taste like water I give you guys ???????????? will never order from
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October 2023 by James Colgan
Mediocre drip coffee in an OK place served by a very friendly staff.
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September 2023 by M J
Would you like to wait 20+ minutes for your coffee?Would you like to have homeless ppl walking around pulling their pants down and flashing everyone while waiting for coffee?Would you like to watch one person slowly make coffees for 10+ ppl in the store, including mobile orders, while two other employees stand around not helping at all?If so...you'll love this place
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September 2023 by Ericka B.
I absolutely LOVE this location. They are all so friendly and welcoming. I come here everyday and have never had a bad experience. The staff here knows the customers very well and a lot of them are on name basis! Having anxiety it can be overwhelming attempting to try something new, but when I try they are very patient and positive. My drinks are also consistent which I've had a problem with at other locations. The staff seem to work hard and well together. Jackson is my go to location!
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August 2023 by Kevisha Buckner
This Starbucks has to be the worst of them all in San Francisco. I live very close to this location and I used to come out frequently until I realize that they never have any consistent barista‘s or coffee maker workers. Just recently they made my drink wrong. I ask for a different drink & the barista had a really nasty attitude, accompanied with her colleague telling me to get out of the store. They also told me I could not get my money back.One of the girls name is serenity, and the other one is a short, fair skin, big eyed girl look like she’s from a different planet.
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August 2023 by Gerardo Policarpo
It might be because I’m from out of town but this is UNACCEPTABLE. I ordered the largest size as to share between 4 people. The cup isn’t even full. Staff had a DISGUSTING attitude. Except for Erika, only nice one.
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June 2023 by Chang T.
When they say, " only 20% of the workforce is productive" - they weren't kidding. We came in to make an order for 3 items, we were serviced by an asian girl who also end up making our drinks while the rest of the two staff behind the counter were just chatting it up. This happened with the rest of the other customers where they were serviced by the same girl from end to end. To our surprise, the other staff instead of helping the poor girl, they were busy talking bout what they did over the weekend and apparently it involved doing drugs like molly/MDMA. The fact that they were talking bout it so openly and no discretely was shocking bc there were young customers and families a stone throw away. To add to this shitshow, while we were seated waiting for our drinks to arrive which took 20 mins- the store manager sat across from us talking to another person. I quote " should we help?" said the manager, they just looked at each other and went back to talking bout nonsense. BI guess we know where the store attitude and behavior stem from. I am Giving out 1star not because of the service, I completely empathize with the poor girl but it was the blatant laziness and lack of urgency from the rest of the staff and middle management. I can see why Starbuck stocks have been down. I hope cooperate OR the GM see this review and investigate. Also please promote or give the one asian girl a well-deserve raise: who is keeping this joke of a store afloat.
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March 2023 by Ryan S.
Literally the most poorly mismanaged Starbucks I have ever been to, as I am a regular customer at various Starbucks locations. Do not go here if you want to get a coffee in a timely manner.
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March 2023 by Sergeant at A.
R ally nice helpful service Competent. I don't drink coffee but I like coming there.
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February 2023 by Kali M.
horrible service. as someone who is a barista it was shocking to see such unprofessional behavior from the baristas. hands me my drinks and the woman who was on her phone walking back and forth throws our cake pop at us after we were waiting on a mobile order 30+ mins. went to coworker saying we have ' horrible f****** attitude ' when i was nothing but nice. worst location thus far.
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February 2023 by Hem Malla
Coffee was good but cup half full.
