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December 2023 by Annalise Gish
It's a chill placeKid-friendliness: Anyone can come I order and wait for a few min and go about their day
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December 2023 by ЗАВР
The staff is very polite, everything is delicious as always! Cappuccino please! ?
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October 2023 by Shakira A.
Love the service and very clean place to have a great view of Union Square. I ordered a breakfast english muffin with sausage and a lemonade refresher with strawberries. The food was delicious and drink was great. Kevin was so helpful and helped me order a different drink. I was so happy to meet someone who enjoys their job.
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October 2023 by martin martin
This store can be found in Macy's store overlooking Union Square.
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October 2023 by Dan Smith
Good place to go for drinks, treats and desserts. Service is pretty decent and they are friendly, personable here. No complaints from
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September 2023 by Jennifer C.
I want to take a moment to tell you about a great employee. I visited your store on Ofarrel and Powell Street in San Francisco this morning. I was greeted by a nice, busy young lady named Wynn. There were 3 employees working. She took my order and thanked me for being a Starbucks member as I paid with my phone app. Her scanner took a minute to wake up and she apologized for my wait. As she did, an elderly gentleman walked in, she looked up and greeted him by his name. A patron waiting for her order asked if she could add a bagel to her order. She agreed and went to the back to continue processing everything. A disheveled man came in and starting asking me a random question. She politely admonished him, saying " Bill, please do not interrupt the other customers". The other barista came over with the extra bagel. Wynn looked up from what she was going to ask if it had butter. The other employee had not done it. Wynn took it, completed the order correctly and handed it to the customer. She treated everyone ahead of me with a sweet kindness. She then asked me by name if I would like a drink carrier. I go into a Starbucks a couple of times a week, I am rarely greeted, pick up my mobile order and move on without anyone noticing. This young lady is exceptional. She managed to make everyone from a tourist to a less fortunate soul to an elderly gentleman to a group of hotel workers all feel welcomed and cared for equally. All while doing her job efficiently. I wish there were more people like her. Sent from my iPhone
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September 2023 by Himanshu Kumar
I ordered using the app, still they missed to deliver 1 out of 3 items. We had to wait and ask the barista 2 times for the 3rd cup. The view of union square from the table is
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September 2023 by A MAGGS
Staff is nice but homeless people are coming inside and smoking crack out of cans. They use the lobby as their treasure chest of garbage sifting and a den for smoking crack on windy days. Check the video cameras, they will tell the truth.
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August 2023 by Frank Johnston
Great view of Union Square from my window set in the Union Square Starbucks on the 4th floor of Macy’s. The female barista did it all, providing service at the register and making sure her coworkers stayed on target with the orders.
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August 2023 by ktzpawz
Always consistently GOOD! ❤️??
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July 2023 by Charlie G
It's a Starbucks but I'm a little Disappointed they didn't allow inside seating . But it's in the tenderloin so I understand
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March 2023 by sam
View union square inside Macy
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March 2023 by Pranav Kaushik
Can get crowded with long queue & waiting time. Extremely limited seating capacity. Good service just as any other Starbucks. Good for a quick grab after Union Square activities.
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February 2023 by Amanda A.
How do you close before 1pm ? Are they really that understaffed? It can be extremely unorganized even for the simplest order. I literally order black coffee or black cold brew and it's still a mess
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January 2023 by Raging Golem123
seasonal worker named Calvin was really polite and Poggers!