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November 2023 by Winter
Terrible customer service. The owner, John was belligerent and unprofessional. Instead on deescalating a problem, he continued to fuel it with fire. No customer skills. If there was a way to give -5 stars I definitely would. Would not recommend to speak with him.
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October 2023 by David Mazzeo
Had work done. Overpriced and still had leak which had to be fixed somewhere else
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August 2023 by Vitaliy Keselman
Bad service and overcharging ( for change battery they charge $400)Service: Battery
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August 2023 by Stefanie C.
T&R has been a long-standing service center in my neighborhood since I moved next door two years ago and I can now see why. I was having tire pressure issues for an old Camry I am car sitting. I stopped by T&R the first thing this morning and attempted to refill my tires with air, but realized I did not have a gage on me to validate the psi. The owner was kind enough to assist with me a quick diagnostic. He checked my tires and tapped off my tire pressure at no charge. With a bad case of the Mondays, he made the start of my work week less painful and I am grateful.
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August 2023 by LO O.
If you want your car fixed and to be charged fairly, go elsewhere. Our car kept dying, even after replacing the battery, so we took our car here. First they wanted to charge us over $500 to replace our new battery when it only needed to be jumped. That should have been a red flag but we needed the car fixed so we called triple A and had them jump the car for free instead. Then T and R told us the problem was with the Throttle Position Sensor and charged us over $1600 to replace the actuator. The car died again less than 48 hours later. When we called triple A again to jump the car, we were told by the Triple A serviceman that the only thing that needed to be fixed was the auxiliary battery. It took him less than 30 seconds to locate the actual problem. He also told us that our car was too new to have needed the actuator replaced and that we had been ripped off. We took our car to a different mechanic who replaced the other battery for less than $300 and our car finally works again. We called T and R to ask for a refund and we're predictably rebuffed. Never going here again.
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September 2022 by Marco Almeida
Super friendly staff, great attention to detail. You can tell they have a passion for cars and take pride in their work.
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August 2022 by Yudith V.
Awesome service! When it comes to your car, it should not be a guessing game. An accurate diagnostic is essential for my car, and that's exactly what the T&R team did for my car. Thank you Tony!
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July 2022 by Christopher O.
I just took my car in because I ran over a parking barrier and pulled off a plastic panel below the engine that was dragging on the ground. Philip jacked my car up and came up with a very creative, fast, and economical fix without requiring ordering any parts. The best value car repair I've ever had! Thank you Philip.
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April 2022 by Chester K.
$50 to fix a flat tire?! What a rip off!! I spent $15 in another auto shop for doing the same thing a week ago. If its not an emergency, I couldntve get it done there. Possibly they will provide other overpriced services. Buyers be aware.
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February 2022 by Kelden Cayton
This place is a total rip off, they basically stole $190 from me, I’ll show you proof. I went there to get my left headlight replaced, they CHARGED ME $237 (the bulb was only $15, the rest was labor). I then went to Paul’s Battery & Tire to get my right headlight replaced and they did the EXACT SAME THING FOR $47. I added photos of the two different bills as proof.On top of that, the owner was super rude and disrespectful. When I asked how much it would cost to get my headlights polished, he said it would be $150, to which I responded, wow that’s a lot. To which he responded “I knew you were you going to complain, I could just tell.” Well, I’m glad I said something, but I wish I trusted my instincts and bailed before they could steal from me.Service: General repairs & maintenance
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January 2022 by Kelden C.
This place is a total rip off, they basically stole $190 from me, I'll show you proof. I went there to get my left headlight replaced, they CHARGED ME $237 (the bulb was only $15, the rest was labor). I then went to Paul's Battery & Tire to get my right headlight replaced and they did the EXACT SAME THING FOR $47. I added photos of the two different bills as proof. On top of that, the owner was super rude and disrespectful. When I asked how much it would cost to get my headlights polished, he said it would be $150, to which I responded, wow that's a lot. To which he responded "I knew you were you going to complain, I could just tell." Well, I'm glad I said something, but I wish I trusted my instincts and bailed before they could steal from me.
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June 2021 by Elizabeth Bridges
Great car service. Servicing cars here for years and never had issues. High quality, fast service for a good price. No need to overpay in dealerships
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May 2021 by Genevieve Davis
I had a really challenging and disappointing experience with this mechanic. A friend was borrowing my car and it broke down so she took it to this mechanic since they were open on the weekend. The mechanic gave me rundown of what he thought the issue was and told me it would be ready Monday. I go to pick up the car and it stalls just minutes away from the Exxon station. They call a tow to the place where it was stalled immediately, cover it, and tell me they'll run a full diagnostic (something I thought I had already paid $600 for) but then call me and tell me the engine has failed. I go there to get it towed to a different mechanic because I no longer trust their expertise and the guy yells at me saying the stall "wasn't his fault" and that I have to pay $125 for the tow to get my keys back. I have AAA, that could have been free. So now they've swindled me out of $725. Don't go here, they're incredibly untrustworthy and unprofessional.
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December 2020 by Jan C.
The owner of this service station was really kind to me and helped me inflate my tires after my under-inflation warning light had come on, and I couldn't get the public-use air hose to work on my type of tires. (Neither could he.) Even though he had been busy working on a car up on the hoist, he interrupted his work when he saw me struggling with the air hose, and was very helpful. Thank you, sir!
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December 2020 by Ariana Abdulmassih
Tony did a fantastic job inspecting and detailing my 2018 Mercedes GLC 300. T&R is the by far the best service in San Francisco for any and all of your car needs!