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March 2024 by Eric S.
The Target store in the Stonestown Galleria, at 285 Winston Dr, San Francisco, CA 94132, has a badly run phone system in the US. When you call Target at (415) 680-2914, nobody picks up the phone. The AI's take you from one department to the next. I even tried calling the Rite Aid Pharmacy inside target and nobody picked up the phone. This was during normal business hours. If an individual needs medication for an emergency at the Target, Stonestown San Francisco, they won't be able to reach anyone. I sent an email to the CEO, and I spoke to Guest Relations. Nobody is doing anything. Target needs to hire people to answer the phones and get rid of their AI run phone system. I am asking all of you in the United States to boycott Target, and shop at Costco instead.
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March 2024 by Flvraly Y.
this target has a lady that works here and she is VERY rude. I was here with 2 of my friends, all honest and paying customers, looking up ingredients of an item we wanted to buy. My friend needed to match whether it would fit her foundation, so we stood there looking up the ingredients. Then, the worker (security) came and claimed to "own the store" and we explained that we were about to buy something. She said we didn't need it and kicked us out of the store saying that "You guys need to get out now." We were very obviously not shoplifting and weren't even close to the product, but standing on the side. Good job losing a paying customer.
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February 2024 by Justynne B.
Terrible service is an understatement. I Placed a pickup order for my son to grab on his way home. My paid for Order was refused to him. I already am familiar with their policy. He went w the pickup barcode and the lady said he needed his name to be attached to the order (which it was ) and be able to show and id which he could have done had she asked. Apparently according to my son she looked like she was too busy flirting w a male coworker and didnt seem like she wanted to help him. I called and asked what their pickup policy was (since I already knew) and the lady that answered said the barcode should have been fine and stated my sons name. Go figure. I cancelled the order and im never shopping at this target again.
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February 2024 by Dante Carver
Is a small store and could have more products particularly frozen section. The store should also have an exit in the middle so I don't have to walk back to the front to exit.
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December 2023 by Robbert E.
I came in here after doing some shopping in the mall. It smells like a sewer in this Target. Like either the bathrooms are backed up or no one has cleaned them for days.
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December 2023 by Clint Hicks
I ordered airpods from this store. The box was delivered empty. Someone at fedex stole the airpods, resealed the box, then delivered it. Target customer service had no sympathy and said they couldn't do anything. I sent them an unboxing video of it. The Target representative then hung up on me. Don't buy from here. Target doesn't care about it's customers.
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December 2023 by Jo2023 Jo
I was just there around 6pm to purchase a HDMI usb port for my macbook air 13.6 needed to connect to projector. The first sales clerk I saw on the floor was in a hurry but did help with my question what is compatible but I thought I should pick something little cheaper because he pointed the ones that has multiple ports when I only going to needed one. I discovered two items with affordable price but I couldn’t tell the size of the usb being inside unopened box. I found another clerk which pretty occupied at the moment with another customer. The waiting was taking pretty longer than I anticipated. There’s a couple in front of me wants to purchase some calling cards. I told the clerk I just need to ask a question, and he told me to wait. I waited patiently again. The clerk is basically taking so much time because she is about to buy expensive two items. On top of what she wanted to buy, she has tons of questions that is not related and more questions. The cleark was adding more informations and ideas and whatever popped in his head to give her more motivation to stay put. She have her purchased done but the chatting is endlessly.Everyone is playing cool but it’s pretty obvious this is getting ridiculous. Finally, the couple are next. They asked him if he could help them to connect their phones because it is advertised in the board behind them. The clerk was a complete jerk the way he responded. He stating that it’s for technician and they don’t have that in this department. This clerk is assuming his way of making these couple bad about by asking too much of him will be acceptable behavior. The couples made argumebts with him loke this is misleading then. After the confusion I came next. There was more people now behind us so I had to really to squeeze in because I have ordered soup at the mall and knowing the wait will be long by numbers to call but so thought coming to check on usb port would give me enough time but no this clerk is one of the slowest with no strategy or whatsoever because his attitude is bad it’s just don’t make any sense why hire this type of people. I came prepared. I showed his my phone where I bought my laptop it’s on best buy which all he had to do is take his time to check which is compatible. I also have the two boxes of HDMI ports I’ve been holding in my hands the whole entire time. He asked me if there’s a HDMI port for my laptop and I said no reason being I’m purchasing these usb port. *sigh* Then he’s like asking me to bring my laptop to take a look and to able to help me. He has a very attitude while he’s telling me this. I have tried explaining to take a look at my phone there’s a picture and description and we can even search which item for it but he just closed my case! When he was talking to the first customer he had no problem chatting endlessly about other stores and what they can helped with but when it was my turn showing him the best buy store he just didn’t even want to hear a thing. I find this guy very dumb. He shouldn’t work there. He got personal issues bringing from home to work.I mean seriously, he’s so confident with bad attitude that it confuses me if he is in the right department. No one should suffer from his rudeness and example he is showing off. He should be mindful, informative and considerate.
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December 2023 by Carla L.
This Target is ok. No more, no less. You find what you want, but it isn't the best experience. It's always very busy, I don't hate that but it seems like the employees are frazzled. Its pretty meh when it comes to organization and cleanliness.
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November 2023 by Karina L.
Limited items , no litter , necessities unavailable worst location . Big store for nothing
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November 2023 by Christina M.
2.5 stars. Customer service is either amazing or terrible, nothing in between. I go out of my way to avoid shopping in the store but sometimes you need to see something in person before buying. The store is huge, which isn't a plus for me. The store sections have labels but they're not always easy to see .. And seemingly there is no section F, despite what the app says. I was looking for it and I overheard others looking for it too. I asked a couple of employees but neither of them knew(!) The parking garage is a frustrating experience too, as there aren't any elevators, so if you're buying heavy items and shopping alone, you're gonna be rolling your cart up/down floors. I recommend using their app to shop, and use the drive up option to avoid the headache of shopping in-store.
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November 2023 by Afiamarie Jones
There must be a better method to control outright stealing. Target can’t keep letting the people that are known kleptomaniacs to continually come into the store. Target needs a designated person to take responsibility and come up with a plan. I know I’m preaching to the choir, but I have to reiterate it so you understand my frustration. Not only are the kleptomaniacs, hurting Targets business, because now it’s relying on insurance to replenish the things that were stolen. Or raising their prices so everybody has to suffer. But the customers who are paying for their products can’t get services, because most of Target’s staff is on the floor chasing thieves. I have experienced this on multiple occasions. It makes me not even want to come into the store.
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November 2023 by Meiko S.
I really like this Target! Yeah, it is not that complete, but it is enough for most of the things I buy, and it is more than enough. I like the location, the size of the store, the selections, and the customer service. The workers (especially cashiers, and in the return/exchange dept.), are courteous, helpful, and professional. I always have a good interaction with them. Why did I only give 4 stars? The restroom needs some TLC. Everytime I use it, it is not clean and sometimes there is no toilet paper, and definitely no seat covers. It seems that the restroom is "abandoned".
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November 2023 by Christine C.
I seriously love this target & how convenient it is being located at Stonestown. Attn Target corporate: please do not close this store down!!!! Especially love the parking garage in the back, and the drive up/pick up never disappoints.
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October 2023 by Sohrab Saeb
Maybe I have an unusual taste but they never have anything that I look for. Often they have sizes that are too big. It always ends up being a complete waste of time. It's much easier to find things in any random hardware store.
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October 2023 by Mitchell Sollod
Once you know the store, you can find things easily, they don't move them around. Self service check out is easy, 'will call' is even easier. Good variety of brand and generic offerings in most departments.