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February 2024 by J Ip
I have been coming to this place consistently every month for over a year. I like their selection and the way they put bouquets together. However, my problem is with what seems to be a lack of regard for their customers' time. Every month I come for a purchase, I make a call beforehand to place an order for pickup so that it's ready by the time I arrive and also to give them a few hours heads up so they're not slammed when everyone's off work. In over a year, I cannot remember one time the flowers were even close to ready by the agreed pickup time, so I end up having to wait every time which was a small inconvenience, but I didn't make a big deal out of it.However, knowing how they always fail to have the flowers ready by pickup time, I wanted to give a far enough advanced notice for Valentine's Day. I called them the day before to place an order for pickup, and they told me that they were busy and to text them what I wanted. So, I texted them and they told me to text them the next day (Valentine's Day). So, I text them on Valentine's Day what I want for pickup 4 hours in advance, no response. I then call them to place the order and they said I can pick it up at the time I requested. When I arrived, they said that "they were still putting it together" and that it would be another 20 minutes. I said ok and asked them how I can make sure flowers are ready by the agreed pickup time in the future, and they said that Valentine's day is a busy day so things take longer. I understand that and this is exactly the reason why I try to give a heads up and make the order in advance. Also, this is not just a Valentine's day issue with this shop as it happens every single time as I explained to them. They just listened and offered no solution, so I asked if it would help if I gave them a time that is earlier than the time I would actually come pickup, and they said "no, but that's a good question". Yet again, no solution, just acted like they didn't care.After 1+ years of coming here every single month, this is the first time I felt like I was completely disregarded as a loyal customer. I will be looking for a different shop.
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October 2023 by Tamara J.
I placed an order for carnations and baby breathe. The owner asked me did I have a theme for a funeral I was planning.I told her no but would like blue ribbons on the flowers because she did the flowers for my uncles funeral 2 yrs ago. There was a miscommunication because she thought I wanted the flowers dyed blue. I even provided a photo the day after placing the order from my uncles funeral. She tells me that she asked me about a theme. She offered to add the ribbon but I told her it was ok and I would pick up the flowers in 4 days as scheduled. When I arrived today the boutneers were not ready. I'm asking her assistant who could not provide me with any information what was going on and told me to call Timmy. When I called her, she was out making deliveries and told me my order was not ready because they got backed up. I expressed my frustration as I paid for something that I wasn't ready for pick up. She offered to deliver the flowers to me in about an hour and a half and she took over 2 hours. I am disappointed with the level of professionalism as I'm dealing with putting together a funeral and have to deal with unnecessary stressors during this difficult time. No stars are deserved
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August 2023 by Olivia H.
Amazing neighborhood florist! The value and quality is unmatched. Will continue to support this business.
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July 2023 by Rie S.
I went to this flower shop yesterday. Although the light was dark inside, the flowers were all good! there was a staff and the owner (i think?), they both were nice and patient. I chose three kinds of flowers: sun flowers, carnations and small daisies (maybe) I'll recommend the shop to y'all
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May 2023 by Benjamin Fordyce
on delivery please call _ no responseyou only have one employee? on a saturday?
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April 2023 by Emily L.
Absolutely beautiful flowers. Owners are the nicest people ever and we are happy to support local businesses!
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January 2023 by Jim C.
Best of the best florist shops. I've always gotten beautiful roses and flowers here for many years. Top notch service and flowers. What more could one ask for? Worth every dollar and more. Highly recommended.
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January 2023 by Ronique M.
They delivered two sprays ad an urn arrangement for my grandmothers funeral. They delivered on time and the arrangements were beautiful. Thanks Timmy and team for making her service amazing.
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June 2022 by Emma Huang
I ordered flowers for Mother's Day and they didn't show up the day of. When I called, they said that the online orders weren't going through but offered to send them out that day instead. I was a little put out because they had obviously still gotten my money, so I'm not sure how the order didn't go through. That being said, the flowers showed up absolutely gorgeous, honestly better than the pictures when they did arrive, and they included an apology note.
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June 2022 by Judah Dwyer-Dahlstrom
~ like walking into a magical tangled garden ~ Tammy was busy, still very personable and accommodating. My 8th grade granddaughter loved her wrist corsage for that evening's end of year party.
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May 2022 by Leah T.
Came here in April had meant to put up an review but I'm in morning I was greiving I got a casket cover for my mother the flowers were very beautiful thank you my family has been coming here for years.thank you
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May 2022 by Keanu Lew
Most amazing, kind, and patient service. Being the irresponsible teenager I am, I ordered a corsage on the day of my prom, but they delivered with greater efficiency and quality than expected! Genuinely gorgeous work at a good price.
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April 2022 by Aaliyah M.
Called in 2 days before prom to see if they made corsages. Was delighted to hear that they did! I sent them inspiration photos and got exactly what I wanted. Beautiful corsage that definitely lived up to my expectations!
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April 2022 by Jennifer L.
Support local businesses! I always come here for flowers because it's such a good deal and they always look beautiful. I got a bouquet of 3 stems of lilies and babys breath for $19 :)
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February 2022 by Deanie Giuliani
My daughter was sick today on her birthday and we were forced to cancel all off her 23rd. Birthday plans......there were lots of tears and a lot disappointment. I decided to at least try and cheer her up and sent flowers. The flowers were by far the most beautiful amazing flowers i have ever sent or received. Albsolutely Gorgeous!!! I will not be using any other florist in SF EVER!!! Wow Amazing!
