Rose provided outstanding customer service! We are ecstatic with our carpeted staircase and the 2 bonus area rugs we absolutely had no idea would be receiving!
August 2023
Our salesman, TJ, was very patient while we made up our minds on purchasing carpeting. The installers were efficient. All in all a good experience.
November 2022
BEST EXPERIENCEBeing a general contractor for over 25 years, I found an exceptional customer service from the store manager Shana Dacanay. Professional, knowledgeable, friendly and very pleasant to work with.Aside from the selection on the floor, customer service plays an important hole in the whole experience.Thank you... read full comment
At The Floor Store, we’re here to help you create the home you want, at a budget that makes sense for you. Our unique selection of flooring - from carpet to hardwood to laminate to waterproof to luxury vinyl tile and even area rugs, coupled with our personalized services like kitchen and bath countertops, home design and installation, truly make us ‘Your Bay Area Flooring Authority!’