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November 2023 by Lauren P.
Efficient, reliable, and always a friendly experience with Paul. He runs that store seamlessly.
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September 2023 by Rodney Grebe
Called ahead to ensure a Notary would be onsite when I arrived. Phone message said Notary on duty whenever store was opened. I drove over, paid for parking and went into the story at approx 4:30pm, however, the store clerk told me the Notary went home already. While he suggested I drive to a different location, he didn't do in a friendly fashion, and showed no empathy after I explained I went out of my way to come there. He clearly did not care. So minus two stars for inaccurate info and minus two for the clerk. Went to a location far from this one who will get a 5 star review for service, efficiency, etc.
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September 2023 by Diana B
The reps are the kindest and the most patient people I've met. I wanted to tip them if I could for being so nice and friendly.
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August 2023 by Colleen Tarr-Hulbert
Paul was so VERY helpful when I visited the store. My brother needed me to sign something to settle our mother's estate, but I had to be at UCSF to take my husband in for surgery. It was an easy walk to the store, Paul was able to receive the document, print it,and send it back rightaway. Thanks Paul!!
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July 2023 by Ray S.
I wish I didn't have to write this review as this store's location is very convenient, but 3/3 packages I've dropped off at this UPS location have been lost. When I return, I'm told they can't help me and 'I need to call UPS'. Super frustrating and wont go back.
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July 2023 by Patrick B.
What a terrible experience. They charged me $19.50 for a book of stamps that you can get at the Post Office for $12. That's almost 98 cents a stamp. If you want to heisted like a Brinks car, come here and they'll it for you...and probably charge a handling fee on top.
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June 2023 by Google user
Paul was so very helpful as I was trying to print out something that I wanted framed. He took the time to figure out what I needed and how he could resize the document properly. My dog Jesse loves him too!
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May 2023 by Jenn Davis
Paul was so very helpful as I was trying to print out something that I wanted framed. He took the time to figure out what I needed and how he could resize the document properly. My dog Jesse loves him too!
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May 2023 by Melissa F.
Despite the charges of the UPS Store chains, if you need to use their services and can afford the fees, the people who work here are awesome. The customer service is efficient and friendly - which you don't experience much in San Francisco. I appreciate the way the employees greet you and help you do what you need to get done. Keep up the great work!
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April 2023 by MICHELLE HOLLAND
I spoke with Paul on the phone and he was completely amazing to talk with. He answered my call and took care of me right away. Best service I've had in a long time!
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March 2023 by Jae Ho Sohn
Overall pretty efficient UPS store with full service capabilities including notary (possibly not present everyday). Parking is sometimes tough to find and the store does get crowded near closing time.
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January 2023 by Timothy B.
Paul provided exceptional service and helped me print out sheets that I needed quick. Very good service.
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December 2022 by Lo R.
5 stars! Paul and Jaime made it possible to process the an Amazon return that was so complicated I feared it wasn't possible to complete. Excellent service and demeanor as a third party Amazon partner. Highly recommend for all packing and shipping needs.
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November 2022 by Vladyslav Zakharchenko
They will go above and beyond to deliver your items.Most proactive service I've ever experienced.
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November 2022 by Denise Liu
Printing service fee for 4$ per time?? This is crazy?! And the staff was not giving this request very clearly upfront?!
