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January 2024 by H Parker (Cityflygirl)
Thank you to the Tucker Williams State Farm office, and especially to Gustavo! My rear window was smashed in on January 8th. I called and spoke to Gustavo the next morning. He handled everything and helped put my mind at ease. In fact, the help I received from Gustavo was the best thing about this whole fiasco. From the auto glass company canceling my appointment at the last minute because they hadn’t checked to make sure they had my car’s window in stock to racing to find another company that could accommodate me…all while it was raining…well, let’s just say that it was quite stressful. I really appreciate my State Farm office & Gustavo for helping me through it all!
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October 2023 by Harold Yabut
The risk manager I was on the phone with, Sanji Kunitani, gave EXCELLENT customer service and went above and beyond! Great representation of the company and staff. Made everything smooth and easy. Was transparent from the get go as well. Earned my trust in an instant. He was the main deciding factor of choosing between insurance companies such as Farmers Insurance, Geico, and AAA. Definitely needs either a raise or promotion (possibly both). Overall, was happy with my experience on partnering up with Statefarm all thanks to, Sanji Kunitani ??
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April 2023 by Lawrence Ames
I've been working with Gustavo since 2016. He is FANTASTIC. He knows his stuff, responds quickly, and answers all my questions. I really enjoy working with him and the team at Tucker Williams. Gustatvo is the best!
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February 2023 by David N.
State Farm corporate used the wrong credit card to auto pay our premiums and the charge was rejected. They did not notify us of this problem until much later via snail mail. We were also not notified of the problem by this agent until Feb 9 while they had been notified two weeks earlier. This agent's staff proposed to contact the State Farm unit whose job it was to resolve such issues and get back to me on Feb 10. We received no such call back. When we followed up with the State Farm main office on Feb 11, a Saturday, we learned our auto policy had been cancelled. No one at this agency told us of this cancellation. We had been driving in icy and hazardous conditions for over a day with no insurance. When we reached the agent on Monday, excuses and deflection were in full bloom. He is no longer our agent.
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July 2022 by Sarah
I have had insurance with Tucker Williams for awhile now, and have always worked directly with Gustavo Ubaldo-Peralta who is really fantastic. Gustavo is extremely knowledgeable, always answers questions quickly, and will look into any queries you have. He's very communicative over email and phone and just is all around great. Highly recommend him!
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July 2022 by Sarah G.
I have had insurance here for many years and have always appreciated working with Gustavo Ubaldo-Peralta in this office. Gustavo is friendly, knowledgable, and quick to answer questions via phone or email. He's always available to help and has researched options for us numerous times when we've had different needs come up. Definitely recommend Tucker Williams and Gustavo!
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June 2022 by Krista Bun
I have been with State Farm for the last 5+ years for my renters, auto and personal articles insurance. I have also been working closely with Gustavo the last 2+ years and he's phenomenal! We've been in constant communication because I always have so many questions and can truly say he's helpful, patient, clear in his communication, and responsive. Work with Gustavo and you'll be in great hands!
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March 2022 by Randi Shuster
Tucker and his crew at State Farm are so helpful! From not knowing which plan to choose, they explained with patience all the details in a way I could understand to make the best choice. When I did need to change my plan due to a move, they quickly resolved the request. I was most impressed when I did have an incident occur to my car, they walked me through the entire claim process until all was resolved, so grateful. I recommend to all : )
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October 2021 by Chris Churchill
Tucker Williams and the St Farm Team does an excellent job at maintaining and updating my policies. Weather its changing addresses or coverage or adding and subtracting vehicles these folks are responsive and professional.
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June 2021 by Gordon C.
Tucker has been super helpful with my home and auto insurance needs. He's personable, professional and responsive, always providing sound advice.
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June 2021 by Paul Moffett
I have had the pleasure of working with Tucker and his agency for my personal insurance and prior to retiring he handled my small business insurance. Always professional and works with you to pair the best insurance with your needs. I highly recommend him and the agency!
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May 2021 by Paul M.
I have had the pleasure of working with Tucker and his agency for many years. I use them for my personal insurance as well as my business insurance before I retired. They are always very responsive to my questions and Tucker is on top of the best ways to keep my policies up to date and keep reasonable rates. I highly recommend him and the office.
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May 2021 by Bill Duke
Tucker has been handling my home, auto and other policies since he started his business. I had been with Linda Williams State Farm for decades before Tucker took over. The whole staff including Sanji and Gustovo have been helpful and responsive to any questions and concerns that I have had. They have clearly explained the coverages available so that I can dial in the best policies for my needs. Sanji even went out of his way to find me a discount on my home policy. I have had only good experiences when dealing with Tucker's agency. Highly recommended.
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May 2021 by Susan Speer
There are not enough good things in the world to say about how helpful Tucker Williams has been for my family's property. No matter how complicated the issue is, he explains things thoroughly and provides solutions. He is incredibly responsive, professional and cheerful. And his rates are extremely competitive.
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May 2021 by Christophers Books
If you are looking for a local agent look no further. Tucker helped us save quite a bit on our homeowners Insurance, and has helped us navigate the process of insuring teenage drivers. He and his team are very responsive.
