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November 2023 by Jade Feng
Highly recommend this place! The guys are super helpful, and the price is very competitive. It is my favorite storage spot in the Bay Area and I’ve always kept coming back to it!
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September 2023 by Xiomara Hooker
Reserved online a week & 1/2 in advance. Originally wanted a 20’ truck for 2 days. Reservation did not reflect this, so I called directly. I spoke with Nef, who tried to be helpful but honestly was not the most knowledgeable staff. He kept getting off the phone and was not able to answer any of my questions on his own. After he “fixed” my order, he said I was good to pick up as scheduled. Fast forward 3 days later , I get another call from a UHaul representative (18 hrs before we’re supposed to pick up) who said my guaranteed reservation was not honored by Treasure Island and the closest truck available to me at this point is in LIVERMORE (over an hour away from current and new address).BUYER BEWARE: Do not reserve from this location ever. They don’t know what they’re doing and will play in your face with these bogus reservations. Moving is stressful enough without an unreliable service wasting your time and money.This is now the second time I’ve been screwed during a move by UHaul and I will no longer use their services.Speaking to the individual location is pointless, I’m going straight to corporate to try and salvage this mess.
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December 2021 by Donald MacPherson
Excellent
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March 2019 by Jason Sejkora
Reasonable prices and friendly staff.
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January 2018 by Ben Wessel
Friendly service
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October 2017 by Digital World
Reserved 2 days in advance, and they are sending a text 1 hour before my pick up, that I got transferred to San Francisco. Why you guys have location in TI if you don't have enough truck (representative said they have no trucks no vans, nothing) for customers? Feels like you have only 1 truck for whole f...treasure island. My advice, better to use ZIP VAN (zip car)
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August 2017 by Maegan P.
WARNING! UHaul customers: they store your card without notification and don't thoroughly vet "returning" customers to prevent identity theft. Apparently Joe Shmoe can walk in, say your name, and say use the card on file. Their customer service in the event of this is abhorrent. I would avoid them at all cost!!
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February 2017 by Farook saleh
Mark is the best ever
