-
December 2023 by Sherri P.
This company lent my 80 year old father money in exchange for 68% of the sale of his home. He was in cognitive decline and had no idea what he was signing. My father has passed away and now my sister and I were just informed of this bullshit contract because they put a lien on the house. The contract is 77 pages long and has so much legal verbage it is difficult to understand. Unison didn't like the sale price of the house so they hired their own biased appraiser just to squeeze more money out of us. They said we have to fix things because that would increase the value of the house. We didn't enter into this contract and now we have no inheritance because the people are the SCUM OF THE EARTH!
-
August 2023 by Kristie C.
If I could give a - negative score I would.. it's real simple.. if you want to keep yourself out of quicksand then stay away from Unison .. for a small investment on their part, you'll soon loose all your equity... they make it almost impossible to refinance or buy them out.. as they increasingly pillage all your equity.
-
May 2023 by Jennifer F.
In 2019, we entered into a Unison Homeowner Agreement with Unison after receiving a mailer that said they would give me funds to build an addition on the home and they would be intitled to 40% of the increase in value on my home if we ever sold it. It was a stressful time for our family financially, so we called the number and spoke to a representative. This sounded like a reasonable deal. They seemed like they were on the up and up and we saw they had a good rating on the BBB website. When it came time to sign the paperwork, we got a 79-page document with all kinds of complicated legal ease and fine print. As it turned out, they were going to take 70% of the home's increase in value, not 40% like their flyer said. They also wrote very complicated language almost impossible for anyone who is not a lawyer to understand that they claim says they are not only intitled to 70% of the increase in value, but they are also intitled to get the entire original amount of the money they gave me to add the addition to the home! They use all kinds of different definitions for terms in the contract that do not match the terms they use in their advertising. We sold the home 4 years later and that is when we found out we had been misled. I am in the process of talking to different attorneys to see what our options are, but this devastated our family financially. In calculating the Annual Percentage Rate (APR) we ended up paying over the time we had the loan, they effectively charged us a 37% APR! I am disgusted with this predatory practice of praying on people in need with deceptive advertising and then slipping insane terms into their contract by burring importing information in the language.
-
January 2023 by Dean K.
Yelp Unison ReviewBeware of Unison. They are predatory and dishonest in their marketing and promotions. If you work with them there is a VERY HIGH probability that you will not be able to refinance your home or get any sort of loan (and if you can somehow find a lender that is willing to work with you, their rates are much, much higher). As well, if you have insurance claims from storm damages, etc... Unison must approve and co-sign payments. Imagine that, they take control whether you want it or not.We have had a horrible experience with Unison, and it just keeps getting worse. We may forcibly lose our house because we "partnered" with Unison, and they are licking their chops because they get a handsome payout. Horrible organization and I hope they are shut down (and when I asked what governmental agency regulates their business so I could file a complaint, they claim they are not regulated or overseen by anyone). Which is a big red flag in itself.This is a stark warning to help protect others, Unison presents themselves as a great alternative to a traditional lender, but there are a plethora of downsides they hide. And once they're on title, you're screwed.If you have likewise been negatively impacted by Unison let me know. I am taking action against them to stop the damage they're doing to myself and countless others.
-
November 2022 by Joe Mocklin
I am a 100% disabled veteran , unison is not cooperating with closing out my contract .We had 3 appraisals ( one by them)All appraisals are consistent in value yet they refuse to give a payoff demand to my title company. Their delay is costing me in a rate increase and daily paymentsThey chose the 2 initial appraisals 3 years ago and chose one to close out the legal contract .They are not cooperating because their profit is lower than they want
-
November 2022 by Shane Bradley
Through a bulk mail offer, this company gave a 92 year old women in early stage dementia a loan of $48750 against 60% profit of her home. Surprise, she passed away 2 years later and her family had to pay them $123750. She was told the initial payment of $48750 bought the 60% and she would never have to pay it back. Who ever heard of having buying something but having to pay the purchase price back. An attorney advised that there was no way the contract was legal and the money didn't have to be paid back but wanted at least $50,000 to fight it. Attempts to discuss with company was meant with rude strong arm statement such as "your house belongs to us, tough". This 92 year old dementia victim had a 820 credit score and could have walked in to a bank and received a home equity loan for single digit interest rate. Shame on them. I can back up this review with written facts.
-
November 2022 by C J
This company is predatory. Sara Crooks is complicit in this predatory strategy. Read the fine print. Nothing in life is free, this is just a new variation of predatory lending practices. Do not give up your home equity to these people. Fine print essentially states they will always come out on top no matter what. You subsidize the downward risk, not Unison.I really do home this place and other similar predatory businesses cease to exist. Sara Crooks advocates for this stuff. My hope is she comes to her senses and learns some ethics. This may be legal right now, but i view it as extremely unethical.
-
November 2022 by gavin c
Shady advertising. Received a letter stating that my property assessment was enclosed, but opened it up to find it's just refinancing spam. I would never do business that uses deceptive advertising like this.
-
November 2022 by Mark
Undervalued my house by 20%. Very shady advertising and Company. I do not trust them at all.
-
September 2022 by Lamont J.
Has anyone recently been approved with unison? I was told after my appraisal that they are no longer approving applications?
-
August 2022 by Mike I.
These people are unethical, rude and will cheat you out of thousands. NEVER deal with greedy companies like Unison investments!!! They twist the contract language understanding to their interpretation in an effort to cheat me out of thousands. The feds are looking into their practices. Check BBB, they are real popular there!!.....
-
August 2022 by Aaron R.
Stop! Read all the bbb complaints Yes we made a deal with unison 3 years ago.We were told refinance options are available! Not TrueNo lenders on planet earth will refinance- change terms etc. people are sitting on 500-600k equity like myself. And the only option is to sell. There misleading ads and verbal b.s about not making monthly payments is bad. Home equity/ lines are better, you can't even rent your home out. Hire a attorney before you sign
-
July 2022 by Stephen Q.
Horrible company, totally unprofessional and nothing but lies and false claims. Borderline fraudulent behavior. Do not ever do business with these people.
-
February 2022 by Michael F.
Unison is a San Francisco based company that is pioneering a smarter, better way to own your home. If you believe that marketing I have a igloo in Phoenix to sale to you. Interest rate is 0%, but 3 points, appraisal and title / closing costs billed. The most outrageous is Unison shares in property appreciation or loss in value at time of sale. Typically houses go up hundreds of thousands after many years. It is clearly a smarter way for Unison to take some of your equity without foreclosure. Caveat emptor!
-
November 2021 by Anthony Catalina
If you are considering using Unison to get money from you home, you need to read this. I used to sell their product for them, so I am very knowledgeable about them. I also took money out of my home 3 years ago using the Unison HomeOwner Agreement, because I believed in the product. However, I just sold that home, and my situation has been a nightmare.I can comment about 2 things, and both are very big. First off, if you plan on getting a fair Remodeling Adjustment for work you do on your home after you enter an agreement with them, think again.At the beginning of the agreement, Unison and I valued my house right after I had it built new with no landscaping and no finished basement. I then spent $125,000 on those 2 things, and Unison only gave me a remodeling adjustment (after just 3 years of those things being completed) of $20,000.From my conversations with Unison and the appraiser, I can gather that Unison doesn't communicate to the appraiser properly. My appraiser didn't even know he was being asked to evaluate my property if these items had not been finished by me. He thought he was performing a normal appraisal. The appraiser gave me no value for all of the landscape and hardscape I put in ($60,000 worth).So after pleading with Unison to give me some credit for this work, as common sense says my home is worth more with landscaping than with none, they simply said "we don't do gentlemen agreements...value can only be based on what the appraiser says."My house is the same size as 2 others in my neighborhood that sold recently. My outside work blows theirs away and they had no finished basement. Because of this, my home sold for $55,000 higher than theirs. How can this higher sale price not be because of the landscaping and basement?My home would've sold for less than those 2 homes if my landscape and basement were not done. A remodeling agreement is supposed to let you keep the value you put into your home after the agreement, but this is not the case here. I get a $20,000 credit when I should get more than $55,000. Unison gets 70% of this $55,000, meaning at least $38,500 that was supposed to be mine is now theirs.Secondly, their customer service is terrible. I knew this when I worked for them. They were terrible to their sales people, slow to respond, and aggravating customers because we sales people could not communicate in a timely manner on questions customers had that we needed answers from Unison's back office. Unison also kept changing their sales people's incentive pay to keep it lower than promised, screwing us over again and again. That was why I quit. So, it was frustrating working there to say the least.So back to my HomeOwner Agreement issues...Unison responded pretty quickly to my email letting them know that I was selling my home. However after that, they then went silent for more than a week while I tried texting and calling. I only got results when I reached out to someone I knew from my time working there and ultimately got a message to the boss about what was happening. At that point, they started springing into action.Another customer service problem...1.5 years ago I sent them all the information on my property updates (basement and landscape): invoices and pictures of both jobs being done. They acted like they never got it from me and wanted me to refill the paperwork out and resend the pics. It was only after I had reached their boss that they suddenly found everything and I wouldn't have to resubmit it.So good luck to you if you get into an agreement with them, especially one where you are expecting them to be fair to you in regards with a remodeling adjustment.