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March 2024 by Kemp Bigelow
Well trained staff who are very knowledgeable and helpful
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February 2024 by SJ Park
Poor manager. He doesnt understand the difference between packing and original packing meaning. Just wasted $4 in parking because of him.
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February 2024 by SFC Chick
Jessica at the Post St. Location in SF is an absolute dream. She was kind, helpful, and professional! She is doing a great job, FYI!!
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February 2024 by Magna Elmendorf
Robbie and Jessica (and their team) are so lovely to deal with and thoughtful about taking care that felt the I need to gush/share. We have a biz PO box there and I also use them for at least 3 other services. If you live in the neighborhood, or not but especially if you do, I recommend using this location.
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February 2024 by Emily Walsh
The kindest and most helpful staff!
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January 2024 by Alexander Leesch
This location has been very useful to me. I never have had any trouble doing anything here. The staff is usually really helpful, too.
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December 2023 by O. Keith Jones
Helpful, professional and friendly service. Jessica handled my walk-in notary service quickly and efficiently. I expected a long line given my visit was so close to Christmas, but I only waited a couple of minutes.
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October 2023 by Tom Dickson
Robbie & Co. are the BEST ? always detail, service oriented; friendly even under pressure. Lifesavers from a distance. THX
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October 2023 by Stephanie Takai
Dropped in to ship a big box of books and gifts from Japantown, so we wouldn't have to carry them home on the plane. They handled us quickly and efficiently.
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August 2023 by Alex
Great friendly employees, Jessica went above and beyond to help me out!!
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July 2023 by Emily Y.
I cannot praise this UPS Store enough for their outstanding service and dedication to their customers! When I moved to the Lower Pac Heights / Japantown area for school, my apartment sometimes had trouble letting mail couriers in. Thus, I decided to get a UPS mailbox to receive my packages, and it was the best decision - for the last 5 years, the staff have ensured all my packages were received and handled with care; they were also very timely with sending out notifications for when my packages were ready for pick up. This was super convenient for me as a full-time student and eventually a healthcare resident. The staff were also very helpful with completing notary services and passport photos for me.I wholeheartedly recommend this UPS Store for all your needs. Thank you Jessica, Paulo, Chris, and Robbie for all your hard work and exceptional service!
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June 2023 by Emily M.
Love this UPS Store! The staff members are always welcoming and helpful. Robbie quickly and efficiently processed my request for a UPS receipt for a returned item, then shared with me interesting facts about the stunning peonies he had brought to brighten the store. Service is always great! Highly recommend.
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May 2023 by Kathy Gao
Worst experience ever. The people are not helpful and informative. They do not inform customs about the charge for the computer by minutes even with the issues during printing. They charged $8 for just printing a piece of paper and the owner told me it is this UPS at San Francisco not other place which I have much better experience and lower price. The owner even told me people should pay that much if they forget to print something for visa application due to their location near embassy. Very greedy and rude!
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May 2023 by Tommy York
They’ll lie about the wifi (it’s broadcasting as upsstore-guest) to get you to use their computer for $8, plus surprise card minimums if you copy anything. Won’t accept emails for prints, and of course the timed computer sessions are low performance. And condescend to you if you ask about any of this.
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May 2023 by Michele Y.
DO NOT EVER GET FINGERPRINTS here Jessica did my fingerprinting and was doing such a poor job. I asked her if the fingerprints looked OK because I didn't want them to get rejected and she assured me they would never get rejected. They got rejected!One more month wasted! Such a waste