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March 2024 by Bennie de Grasse
The store manager dealt with this problem really well. I bet they are packing better now"Do not trust this store pack items. They did the worst job imaginable packing a delicate lamp and it arrived in pieces. The inadequate amount of bubble wrap around the item was not even taped. This is shameful, sad and pathetic."
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February 2024 by Dhanush Sirohi
The employees were super helpful! I had to print folded cards and they went above and beyond to make sure I got them exactly how I wantedRosa C was so amazing! Her costumer service, professionalism and positive demeanour is wonderful and asset to your company.Thank you so much
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December 2023 by Alex S
I only had great experience at this location.
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November 2023 by Justin Hammond
Worst customer service ever and price gouging.Placed an order to be delivered to this location for me to pick up. The order was shipped in two separate deliveries, something beyond my control.I picked up the first package with no issues. When the second package was delivered I went to pick it up and they charged me 20$. Absolutely ridiculous. 5$? Sure. 10$? Sure.But 20$ just for me to pick up a package that belongs to me that they held for less than 3 hours?! That’s insane!!DO NOT USE THIS UPS STORE!Postal Annex will hold you packages for 5$ pick up fee.
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October 2023 by Michelle Martin
Terrible customer service and maybe short staffed. Avoid at all costs.
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July 2023 by Letisha H.
I came in to mail a package to my grandkids up in Washington and Rosa and Daniel has EXCELLENT customer service SKILLS that I have ever received. I really appreciate them. So if you do have a UPS store that you regularly go to I recommend that you come on 24th St. and meet Rosa and Danielle.
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June 2023 by Matthew Renetzky
Professional fast service. No complaints.
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May 2023 by Eli Atkins
Nice staff.Online quotes for shipping are half what the actual price ends up being in store. Beware.
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May 2023 by Michael Wheeler
Had a good experience here - friendly service. Unsure why the low rating?
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April 2023 by Brandon Houghton
Johan H Helped me out this morning. I got 4 packages packedged and labeled basically as fast as I could give them the info. Pleasant and fast experience 10/10
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March 2023 by Tay H.
The guys who work here are complete jerks. I told the guy I needed to hop on the bus across the street and so I was going to take the things out of a box I had redelivered here for $6 because for some reason they couldn't just leave it at my house. He watches me do this and start to break down the box and then says. Oh we won't recycle that for you. Like. Are you serious? I was carrying tons of bags. Obviously struggling as is. Literally laughs in my face like he's excited to watch me have a hard time. Like this store doesn't recycle enough he couldn't have helped me out with one small cardboard box. Had to carry the empty box onto the bus and in the struggle broke the bag carrying the thing I was trying to carry home without the box. Seems like it's so hard these days for people to be decent whatsoever.
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February 2023 by Zinnia Xu
Great service. The employees here are friendly and happy to help.
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December 2022 by Viet-Anh D. Nguyen
I don’t know why this place got such low star (probably old management) but my experiences have been excellent! The staff was friendly, helpful and efficient. I sent some docs to them and they already printed out before i came with a nice plastic envelope which i can stick into my packages! In other stores i would have had to beg for tapes. Love it
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December 2022 by David Barnett
Alert the press... this store has REALLY improved. I understand there's new management and there are several new employees. I had some printing done and the stuff was very helpful. I'm happy because this store is very convenient. Give it a try.
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December 2022 by Lena Baus
This UPS store is great! Johan helped me fast and in an extremely nice way with my packages.
