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March 2024 by Joy Jin
Had notary services immediately available on walk-in for $15 for one document, handled respectfully! Came to this location after another UPS store’s notary didn’t show up at the other site.
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March 2024 by Vivian Nguyen
Fast service for all my return drop offs. Lines can be long during rush hour of course but the staff helps everyone with urgency so it goes quick
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December 2023 by Catherine Win
Can be difficult to find parking
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October 2023 by John Kraska
I had a package delivered here and I am a UPS My Choice Premium member, which means I am able to ship packages to any UPS access point for no additional cost. The employees behind the counter didn't even know what ups my choice was and said I still had to pay to pick up my package. After showing them my membership, what's included with premium, and that it was active, they called their manager and still said I had to pay for my package. Their claim was that the store doesn't get any money from the premium memberships, even though it is a UPS Access Point. In any case, I'm extremely unhappy and will never have packages sent to this store again.
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August 2023 by Bella Y.
They OVER charge for the prints. They will tell you 30 cents per page. And they will charge you over $10 for a two-page Amazon return label. Be careful of their scam!
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June 2023 by mary amen
For processing Amazon returns this location is the BEST! Even if the line is super long these people are very quick to process each client. Their prices for anything business related and shipping are a bit elevated, otherwise they’re fantastic overall.
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June 2023 by Billy C.
This place is busy but moves pretty quick. The wait is short. Staff is friendly and straight to the point.
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May 2023 by Lawrence T.
Had an Amazon return to drop off. Scanned the QR from my phone, was asked if I wanted a receipt, got a receipt and was on my way.
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January 2023 by M L
First he couldn't find my letter, he could find it in the system. So I had to tell the guy to look after I showed it said delivered to UPS store. Then the guy charged me $8 dollar storage fee for an envelope!So first they lose your envelope then they hold your letter hostage unless you pay them to store a letter.That they held less than 12 hours.UPS stores ScammersI will never go there for anything, I'll also never choose UPS if I can help it.
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January 2023 by Dija K
The girl working is super rude ?listen I get you don't like your job but don't make it awkward for people who are just here to send or deliver a package. You can tell they're just taking anyoneUpdate: I'm pretty sure the worker here didn't do something right because a package I dropped off here was supposed to be returned but on my account it says the order hasn't even shipped out.
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January 2023 by Janna L
This is probably one of the worst UPS stores. A couple of times they couldn’t find my packages, or they said it was picked up/ returned even though that didn’t happen/ not supposed to happen. Customer service is worse if you call the store, they answer the phone only to put you on hold and forget you’re on hold. In-store or on the phone some of the staff there appear to be annoyed to have to deal with customers, even simple transactions like me just picking up a package.
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December 2022 by Jocelyn V.
Seriously rude people who work here. They roll their eyes with every transaction. If you don't want to handle returns or package things then find another job. Whoever owns this store needs to talk to their employees.
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November 2022 by Marsha Harris
I requested five copies of a 26 page document. Obviously. The five sets of the 16 pages needed to be sorted. The agent running the copied neglected to push the sort button. Even though he noticed his mistake early, he didn't correct it. I had to sort my sets myself and was charged $23 for the privilege. Very poor customer service!
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November 2022 by diane h.
The store is conveniently located provide many services.i am giving a 2 because of the one of the staff members. I didnt get her name but she was rude and unhelpful. The other employee just stood there and didnt care to come help with the issue. .
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October 2022 by Mike L
First he couldn't find my letter, he could find it in the system. So I had to tell the guy to look after I showed it said delivered to UPS store. Then the guy charged me $8 dollar storage fee for an envelope!So first they lose your envelope then they hold your letter hostage unless you pay them to store a letter.That they held less than 12 hours.UPS stores ScammersI will never go there for anything, I'll also never choose UPS if I can help it.
