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March 2024 by Larry Gorbet Jr
The staff here is always lost. They can't figure out how to do there own jobs. I've currently been in line for 20 minutes. He's just wondering around. They are just slow and don't care if the people in line needs to go somewhere by a certain time.
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March 2024 by Arthur Meyer
Lost my package. Couldn't find it after 45 minutes of waiting. Their pickup has been closed for days. They said it could be out on delivery. How can they not track a package that has a tracking number. I now support selling USPS. Private carriers do a better job by far.
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February 2024 by Tatiana Ensslin
I use the little kiosk to ship out all my packages. Its great. They always have the priority mail packages and envelopes i need. My items so far have always been received and delivered. Theres also always parking in front and along the side street.
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February 2024 by Diarmuid Mac Neill
Our carrier doesn't show up to work so they do our route on overtime, but we are a business located in an office building which closes at 5:30pm. So the carrier can't get in. The obvious solution is to do the residential routes on overtime, at least every other day. But they refuse to do that so we haven't had any mail for a week and the supervisors have no intention of delivering it. My advice is to get a PO Box at another station. Why can't we give zero stars?
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February 2024 by Paul Reed
Slow as in 30 minutes to get to the counter and that's after half the customers have given up and left. Piss poor performance.
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January 2024 by Lynn Jacklevich
It's the lull after Christmas, and the staff were relaxed, helpful, and speedy.
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December 2023 by Jordan Simon
Incompetent rude employees. Incapable of putting mail in the box
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October 2023 by Edgar Mercado
Teresa is great. Please get these ladies some help.
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October 2023 by Shawn Oisin Freeman
Consistent misinformation. Stolen item. The employees have no clue what they are talking about and just give out wrong information to people. They tell me to call USPS customer service and Customer Service tells me to go to the Bryant St branch.I rely on USPS because they are the only ones who can ship things out of Ukraine during war time. A very valuable piece of art was stolen out of my package. I received a package with nothing inside.This issue has taken so many back and forth with USPS I gave up talking to them because of the branch. This branch is impossible to work with.Someone stole something from me, I have the empty package to prove it, and this branch just moves me along to a phone number like nothing happened.
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September 2023 by David Cavise
The system is clearly broken and in massive need of improvement - the people that work here have been nothing but helpful when I encounter a problem. They have gone out of their way to help me solve an issue with a pickup!
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August 2023 by Anahida Aslanyan (Anahid)
Easy location for 94107, but the women who work there are so rude!
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August 2023 by Brizey Orjuela
I’ve been to this office twice looking for a package I ordered from Greece and rescheduled for pickup. I have never seen post office workers look so lost. I can’t imagine how disorganized their mailroom must be that they can’t find packages. Many people in line stated they had the same happen to them repeatedly at this location. I wonder if the packages are getting lost or stolen? I’m just saying this post office felt pretty suspicious & sketchy. Additionally, the employee there was not very apologetic or concerned either. I felt shrugged at. Very disappointed with this post office location.
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July 2023 by BRENDA ARREOLA
They are short staffed. The wait for package pick up is very long and no one comes out.
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May 2023 by Andrew Moehrke
Waiting for the post office employees here try to figure out how to do things that should take 1/10 the time is infuriating.
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March 2023 by Krystyna G
Had a label ready. The Asian lady said that I didn’t have to wait in line but I have to tape my small box for shipment. I asked her if they have tape she said only for sale. I asked her if they accept the credit cards she said the internet was out and there is no way she could borrow a tiny piece of tape for me. Thank you!