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June 2023 by Peter Andrews
I’ve had great luck at this spot. Excellent customer service etc. I regularly drop off packages here without a hitch. Gary is especially concerned with doing things correctly, an asset to the postal service.
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April 2023 by Eric Perret
Be aware they randomly close during normal business hours. The card I received at my door said I could pick up the item the next day. After checking their website for the hours, I took time off during work to pick up the item, only to find the location was closed for unknown reasons. The post office used to be my go to shipping service, but now I am actively searching for a new shipping service.
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January 2023 by Cathy Fong
Dropoff and pickup USPS packages for the north beach neighborhood. Postal workers are friendly and hard workers.
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April 2022 by Dalton
They left me a notice because they couldn’t find a place to put my box. Saying come pick it up here, except they didn’t have it… Worker says to call a number, okay, that number never picks up. ???
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February 2022 by Charlene Mori
Just went down there with an issue I had and the customer service from the guys was awesome. The girl on the other hand doesn't have a clue.
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March 2021 by Ary M.
Don't drop your mail off here. They will lose it and claim nothing can be done. Not sure if it's fraud or laziness. Avoid!!!
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September 2020 by Margaux Salzman
They are always really nice, efficient and helpful!
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August 2020 by Doriana Mancini
They hold onto your packages. Waiting on my package to be delivered. I checked my order here but not being delivered. Excuse is covid it’s not. It’s them being this way. Waiting on my package since beginning of July. Games Postoffice plays. They don’t like us people. You should see them sleeping in there trucks not delivering. Lazy.
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July 2020 by Laura C.
I haven't reviewed anything on Yelp in so long, and I understand that during COVID there is a surge of deliveries, but this office serving 94133 has demonstrated so much incompetence over the years I just need to articulate it. Frankly, calling them incompetent would be a compliment. Last year I literally received a Christmas card, torn in half, 6 months after Christmas. I've had important, time sensitive paperwork sent to me, only to disappear for 3.5 weeks and show up well after I needed it. Currently, I'm dealing with a package that has been sitting there for 10 days after an "attempted" delivery (seriously, I have been home for 4 months, there was no attempt), no movement of the package, despite me putting in repeated re-delivery requests. They are also claiming that postage was never paid; however, it's from Etsy, so how the heck did it get here in the first place? I have lived in 94109 and did not have nearly the same types or volume of issues with mail as I have had in the 7 years I've lived in my current place. I call 94133 the Bermuda Triangle of mail. Unfortunately, you can complain as much as you want but since you're stuck with them, USPS doesn't have much incentive to actually improve its services.
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December 2019 by Victoria C.
That post office annex on Powell St is the worst ever postal service.. they lost a package of mine and they act like it's NO BIG DEAL !!! Yes I had my notice with all the numbers on it and they still could not find it .. they told me to leave my phone number with them and that they would call me BUT THEY NEVER FOUND THE PACKAGE NOR DID THEY EVER CALL ME PLUS I contacted the return people and they have never received it back so who knows whatever happened to the package who knows I lost it I lost money and the Postal Service doesn't even do anything about it I even filed a claim but nothing ever happened never nothing ever became of it.. now you figure out that one !!!!' I just can't believe that they get away with all this stuff, I have a very hard time with that... I even called the postmaster and ah yea that was the same !!! I also tried to report it to my District supervisor... we'll need I say more - I lost the package, I lost money c'est la vie
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August 2019 by nuo chen
I do not understand you guys sent me an express order to pick up the delivery here, and when I came here said to me that my parcel was gone and need to pick it up from Pine st?
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July 2019 by Vero H
If you’d like your day ruined, this place guaranteed will do it. The lady at the window snapped my ID out of my hand just to check my name, and huffed and puffed when I asked her not to do that.She took 15 minutes to locate my package, then said she can’t find it.I questioned if she looked everywhere, She said “I don’t have to give you your package, I can return it to the sender”.Wow. Just wow. Nice job USPS.
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May 2019 by Matthew Litwin
Pretty sure this is one of the levels of Dante's Inferno that didn't make the cut. Abandon all hope ye who enter here, etc...
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May 2019 by A Kh
Knock on the wood I was always happy with the service of this location. But Unfortunately since I live very close to them I can hear all the loud noises they make starting from 4 am, SO I hate you at the same time.
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April 2019 by Veronica Hsiao
If you'd like your day ruined, this place guaranteed will do it. The lady at the window snapped my ID out of my hand just to check my name, and huffed and puffed when I asked her not to do that.
