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September 2023 by Loften Deprez
Great service! No wait
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July 2023 by AM Harbour
I tried to mail a package during lunch. I arrived at 12:55 and signage says they are open till 1:30pm. Worker walked out said they were closed now and would be back at 2pm.
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October 2022 by Stephen Robinson
Worst post office I’ve ever experienced. They’ll register mail as having been delivered when it hasn’t. They don’t follow USPS mail forwards - the mail just disappears. It’s insane. I don’t know who runs the place, but I’m just amazed at the problems we’ve had.
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October 2022 by Sheri Burgoyne
Lobby hours posted are different than clerk window hours. Posted lobby hours 8:30-5:00 M-F, Sat 9:00-noon. M-F clerk closed for lunch 1:30-2:00
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October 2022 by Alexandra Huddle
Like most post offices, they're understaffed, but if you go in the off times it's usually quick. Very conveniently located and the staff couldn't be nicer and more personable.
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August 2022 by Dave Riester
I just tried to go drop off a box before the dude at this branch leaves for lunch - a posted official-hours lunch break from 1:30-2:00. Arrived at 1:20 on the dot and the man shut the door in my face, even after I pointed out it's not 1:30 yet and I specifically tried to arrive prior to his break. He shrugged his shoulders at me and shut the door. Extremely rude and appalling service. This instance alone has ended my relationship with the postal service and I will support any/all proposed reductions to the federal USPS budget.
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August 2022 by Jan Grodecki
Cute little USPS office. Very friendly and helpful clerk.
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May 2022 by Alexandra Sanne
Like most post offices, they're understaffed, but if you go in the off times it's usually quick. Very conveniently located and the staff couldn't be nicer and more personable.
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May 2021 by Joseph A.
I like the New Post Office location it has a bit more parking space then the previous Presidio building, plus it's some what more scenic due to the landscaping. The drive was further for me then the Post Office in the Richmond, but with Free Parking, and an excuse to just relax while driving under the towering trees of the Presidio I think it was a fair trade off. The staff was efficient, and I enjoyed not having to wait in line. In short if you have to goto the Post Office it might as well be pleasant :) Fyi , it's also very bike friendly with paths leading here, and an ability to secure your bike when you arrive.
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March 2021 by Mary Kemp
I’ve only made one trip to this USPS location but there was no line and quick service. I appreciated the ease in both parking and getting my packages shipped.
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June 2020 by Melinda Record
Small, local post office; convenient. The lobby and postal windows are an odd configuration that clearly is a makeshift post office created from a prior Presidio building/office that was never intended to be a post office! What would be nice is if they put up one of those large viewing mirrors ~ like at the 7-Eleven stores ~ so that the postal staff can see "around the corner" if there are any customers. The staff is ALWAYS friendly and patient.
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May 2020 by Christina Murphy
Just went to this USPS. To start 4 people were in line waiting and there was no clerk to be found. Finally someone yelled, is anyone here? And someone in the back popped up “oh you guys need help out there?”. He came out. She asked about printing labels, he said he couldn’t help and told her to go to FedEx to print. We were next and had a ‘mobile scan’ print label which says, “no printer, no problem. Scan this at any USPS store to send this package”... Apparently they are also not able to do that at this location. The clerk said “same answer as her, we can’t print labels here”. It’s not technically the same question and he was very dismissive. We ended up going to the Marina USPS and using that service was completely fine. Small USPS location with a Clueless clerk and poor service. Wouldn’t count on doing anything more than dropping off here.
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April 2019 by Michelle Wong
The clerk is nice here, but SO incredibly slow. Like think of the sloth at the DMV in Zootopia. The line is always insane since the clerk is really inefficient. Also, this post office is always somehow closed for some break they're taking.
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June 2018 by Jane Doe
Great service from the Postal clerks!
