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December 2023 by Ehsan Farshchi
This office has friendly and helpful staff.
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December 2023 by Lavone Cambel
This post office is seems to be understaffed on a regular basis. Staff is courteous, but not very helpful. The location usually has a long line extending to the sidewalk, especially in the afternoons. Picking up parcels are easy, though.
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December 2023 by sue mueller
I find the 22nd and Irving office to be slow and ineffective. Not enough people there to assist you. The service fees go UP and service drops.
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September 2023 by Tom Woolnough
The worst service I’ve ever experienced at any USPS, and that’s saying something. Incredibly rude. If you can, go elsewhere.
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August 2023 by Patrick Parker
The machine that you are supposed to use to sign your name and write your name and your address has a little tiny screen, the left half of which does not work at all, and a pen which does not work at all, and they insisted on me trying to use my fat finger on this little tiny half of a screen to write all of this information, and they did it over and over and over again expecting different results. These are the kind of people that can only follow protocol and can't seem to understand the basic impossibility of what they are asking even though they must have gone through it literally a million times before. Based on the employees and the equipment at this location I would say avoid it at all costs. Unfortunately I had no choice because the people who sent me a package put a completely fictitious address for no apparent reason and it was directed here instead, so it was either come pick it up here at this location or wait weeks for it to be sent back to where it came from and then have them reship it. ???
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June 2023 by Kaiser Zoze
The staff at Sunset P.O. are friendly and provides excellent service to customers.
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June 2023 by Khine San
Clerks are knowledgeable and friendly
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March 2023 by The Dude
I don't know why everyone is complaining, the staff here is very friendly and extremely helpful!
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February 2023 by Jane Sayz
If I worked at the post office, and it was 5 min closing on Christmas Eve, and all you need is a piece of tape to go on your package, well.... I'm going to give you a few pieces of tape. And get your box sent off. With a smile on my face. Well not at the sunset Post office. One of the worst post office experiences I've ever had. Rude rude rude did I mention rude
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January 2023 by Heather D.
5 for the post office? WHY? Admittedly USPS doesn't evoke images of revelry and 'enjoy' isn't a word typically associated with anything having to do with the Government. But there's a small slice of joy situated on 22nd Avenue near Irving street. I was in said business last week, and the whole time, the staff were cracking up with each other and customers. I was laughing and I couldn't even hear the whole convo but the laughter was contagious. After a very short (3 min) wait, I was up. The customer next to me and two staff were still laughing, joking about 'he'll be sad to see you go'. I thought 'I'll be sad to go, this is so cute'. And it's not an isolated incident. I always have a funny conversation with the gentleman (I need to get his name). Ya gotta admit, making jokes about packages and the speed of print labels is not a level of comedy the average person can achieve. It's pure gold.
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November 2022 by Kate C.
I've only been to this post office once and interacted with one employee, so I can't speak for the rest of the people who work here. The clerk I talked with was very rude and unhelpful. She wrote down a number for me to call, and when I called it, the number was not in service.
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May 2022 by Dee J.
The post delivered a package that had been ripped open and the contents taken. Apparently having the contents stolen from packages is something that happens at this post office. This post office needs to be investigated.
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November 2021 by Erik Augustson
I have always had professional, helpful, friendly service from the employees here. Much better than many of the post offices I have been to.
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October 2021 by Darcy Dittrich
Busy but I always experienced efficient and kind service
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September 2021 by Mighty Chow
All agents act like they don't want to work there. My greetings are always met with silence. Asked to check if the online label I created was "in order? Silent. Package got returned. Very poor service.
