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March 2024 by liberty sta ana
I think it is too expensive I have not realized how much they charging me for the oil change I thought I have a discount before and my dealer cost me $55 with 2 free coffee. I can’t believe that I pay for rear diff fluid replacement for 119.99 and full synthetic oil for 109.99 and air filter for $268.66But the staff is fast in everything that they are doing but I don’t see it because they want me to stay in the car. I admit my car drive fine now
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March 2024 by Elliott Perry
I came in when they were busy but they were well staffed and moved the line quickly. Upbeat staff that took the time to add air in my tires complimentary. Please try surprised
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March 2024 by bill eekhof
Way better the jiffy lube nice friendly staff
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March 2024 by Hayden
I’ve had good luck at other Valvoline locations. Not this one.It’s supposed to be a 15 minute oil change and I was next in line. They made me move my car and put two people who got their later in front of me. Overall took an hour of my time ?The staff also wasn’t super professional. One started filling an oil canister from a hose and left it running while walking away. It started overflowing and spilled oil all over the ground. Luckily it wasn’t near me car, but it didn’t help me trust their services.Oh, and this was just for an oil change. No extra services
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March 2024 by Reuben Kessler
I came in for an oil change and tire rotation the other evening after work. The manager Raymond helped me out along with another associate. They were very helpful in removing and showing me my engine air filter and cabin filter without upselling me on new ones. They also showed me how to reset the oil service light. Service was very friendly, even at the end of the day, when I'm sure the employees are tired and ready to go home. Big O quoted me $140 for JUST the oil change (5.9 Quarts). With the Valvoline Groupon, it was only $125 for the oil change AND tire rotation.
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March 2024 by Reis Sirdas
Took 1.5 hours on a Monday afternoon
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February 2024 by Justin Quan
Horrible customer service when calling over the phone, arguing with customers who are trying to get additional information on service.
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February 2024 by Otaman Zughayer
Very good service, fast excellent customer service
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February 2024 by K C
Ronnie was a great tech! 10/10 service. Thank you!!
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January 2024 by Salma Loum
Changed my oil, got my tires rotated and air filter changed in under 20 minutes. I’m impressed!
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December 2023 by Alexandra Keller
I always drive by this spot and decided to give them a try for a routine oil change. Bradley was my main tech, and Damian assisted. Bradley was extremely kind - and the pair were super efficient. Sometimes navigating car repairs - even routine small tune up’s - can feel intimidating - but Bradley instilled trust and helped to offer things I might need without pressuring me to do anything. I was in and out in under 30 minutes - and will definitely will be returning for all my future oil changes!
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December 2023 by Tinic Uro
Not exactly sure what happened here but my service here was an absolute disaster. After the oil/filter/air/overall check I drove home getting ready for a long trip I noticed that the tires were severely deflated. Not only that, but I noticed obvious cracks on the passenger side tires (prob due to sun exposure) which required replacement. No heads up from them about that. That's the least I would have expected from them. BUT IT GETS MUCH WORSE: After parking in Reno a couple days later I noticed an oil puddle under the car. It's pretty clear that the oil filter was leaking like a sieve. I was down to <1 pint in the engine. I went to Valvoline in Reno who promptly refused to look at my car due to 'liability' issues and instructed me to drive back to SF to get it fixed. Seriously? That would have ended my engine. I ended up at the car dealership in Reno who could not believe the shoddy job they had done here. The oil filter they used was a completely unknown brand, INCOMPATIBLE with my car. The gasket of the oil filter was CRIMPED OVER which caused a severe leak. A few more miles without oil would have destroyed my engine. Never ever will I come back to do business with this company again. In SF or anywhere else.
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October 2023 by Meghan Robinett
Been coming here for a while either to get an oil change or just to put pressure in my tires. I recently got a temporary card from my bank and my transaction was not going though. Jonathan (I believe that is what his name is) let me Apple Pay him and he paid for the transaction. Appreciate this so much. Thank you. Always been treated good here by the young men working here. :))
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October 2023 by Steven Diaz
Very quick, efficient and professional service. The staff is always happy to answer any questions that you may have and suggest you the best for your car. Definitely will recommend this place.
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October 2023 by Sam Richardson
Absolutely love this place. Awesome people and have excellent fast service. Favorite part of Valvoline is being able to stay onsite while they work. Prices are fair and transparent. Highly recommend this shop!
