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March 2024 by mary V
Everything went well till i got to check out, we started off all good till we told the worker named Melissa D that we had rewards and she didn’t tell us step by step what to do because we didn’t really know what to do, she gave us attitude after we asked her questions and saying how on her side of the computer they couldn’t see rewards which i understood then later on she asked for her managers help because she was so over the whole situation and same to the manager she gave attitude and couldn’t help us solve the problem out with rewards and said the same thing about not being able to see peoples rewards which i understood AGAIN.. instead of that whole thing happening both of them should’ve told us step by step what they needed from us so that they can take our rewards. Not very helpful.
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March 2024 by Shanna COUPER orona
As always the staff was great . I was impressed by the great sales they offered I saved way more than I expected. ❤️VANS
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January 2024 by Laura Morano
Just a salesperson and the cashier. We practically took care of ourselves but good prices if you compare with those in Argentina and products that are not seen here.
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January 2024 by Daniele Medeiros
Good store and good service.
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December 2023 by Osvaldo Laris
The store is so awesome
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November 2023 by Selimhan Doğan
The people work here were extremely rude and almost like getting upset that I am asking questions( as if its not their job to reply). I was not satisfied with the experience.
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October 2023 by Zoe Lasdin
Patrick and Will were very friendly and helped me and my friend find shoes that we liked, and even though the shoes didn't fall under the sale we were looking at they got us a discount on them anyways!
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October 2023 by chris lietz
Really friendly and helpful employees. Similar stock to other vans stores, always fun to see new offerings.
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August 2023 by michele yazzie
Our last stop in California, my son wanted to shop here for school clothes. He ❤️ everything about the store.
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June 2023 by Casey Whitmore
Great foot wear & apparel Ideas for all. Located in the Westfield mall on Market street SF CA
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June 2023 by Liam M
seen in 2015would buy post consumer fabric ‘recycld authentics’
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June 2023 by M M.
Yesterday I came in and Josh C. helped me. I just wanted to thank him again for his kindness and willingness to help me. Not a lot of people go out of there way to help customers nowadays, but his kindness was so genuine, I really wanted to leave a review and give him a shout out. Thanks, Josh!
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May 2023 by Hal M.
I don't mean to pick on this location because they're really innocent bystanders, so apologies to them, but I can't find the right link. So here goes.........DO NOT BUY ONLINE FROM VANS AND DO NOT RELY ON PUBLISHED CUSTOMER SERVICE CONTACTS!Now here's the relatively short version. I've been buying tee shirts and shoes from Vans for over five decades, both in store and online. Quite a collection.I recently bought a sweatshirt I wanted to return and only needed the reason for return form that should have been included in the shipment.I tried all published internet customer service contacts. Online the "chat with a real person" feature failed because it couldn't handle the simple request and provided a phone contact 855 prefix number.I called that number and the first person who answered was offshore with children in the background and sounded like he just woke up. So I hung up and redialed. This guy was also offshore but very sharp. I explained I only needed a form emailed to me. Sparing the details we had to wade into including payment method, which I knew, but he deliberately lied and said it was credit card. I gladly gave him the number. More very specific and personal inquiries were made.At this point I told him the conversation and inquiries had all the earmarks of phishing. I was assured otherwise and that the return form would be emailed. Didn't believe him for a second but finished the call. I then called the number one more time and asked, very simply, what companies they represented. Lots of names where mentioned but it sounded improvised so when I asked if Vans was one he replied with some gobbledygook.Of course no email ever came so I called my bank and canceled my credit card.Why did I do all this? BECAUSE WHILE I CANT SAY WITH CERTAINTY AND MAKE NO ACCUSATIONS, by all appearances there's little doubt in my mind that online customer service has been outsourced with little or no due diligence in the interest of saving a few bucks, putting all of us at potential financial risk. No good. No good at all. This stuff really matters and costs consumers billions of dollars. You decide on whether you want to give money to them or not.
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April 2023 by Lynnette Sheppard
My husband love the coat that he bought and he got a great deal they have really good sales
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April 2023 by Yayo
This store has different shoe models compared to other stores I've been to. I'll be back very soon.
