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August 2024 by Sophia Robinson
I usually go to a different location but they were not able to fill my RX this once so I try this place instead since I'm all out and its Friday. Terrible idea , the actual pharmacist was so unkind and unhelpful I am shocked he is working with the public.
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August 2024 by Jack Light
Impressively slow
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July 2024 by Michael Newman
Harassed by a security guard for taking photos for a job I was doing. He took a photo of me and said that "this location was hit last night" meaning that merchandise was stolen. I have nothing to do with that. He wanted to act like I was doing something illegal by taking photos.
I take photos of certain aisles at random locations, so I shouldn't be bothered. Nothing is private at this or any store.
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June 2024 by J Go
Unbelievably slow
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June 2024 by Daniel Gollahon
This is the worst Walgreens I have ever been to. There is usually a 10-20 minute pharmacy line. There is often a long line at the front as well. The building is run down. I've been there when the whole store except the pharmacy is mysteriously closed. There was a crazy person waving money around and making a scene a couple weeks ago. Dealing with the pharmacy over the phone is also extremely difficult. On two different occasions they hung up on me TWICE after being on hold for 10m+. They have also silently canceled my refills without telling me. They wouldn't refill my medication because my wife ordered the refill and it had her name on the delivery despite the fact that we live at the same address. The list of complaints goes on and on. It's generally a nightmare to deal with this Walgreens.
I used to like Walgreens when I lived in Mountain View and when I lived in Florida but this location (and most San Francisco locations too) is awful. The state of Walgreens in San Francisco is causing me to move to an online pharmacy and shop elsewhere.
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June 2024 by Roberto Esquivel
Firs, let me tell you there is one pharmacy employee name Blanca she totally cortous, respectful and amicable. The rest of the front desk pharmacy staff need to go to an extensive customer service trainings! This is the worst pharmacy I have ever encounter in my life. I go there to pick up my mother's prescriptions, aside from Blanca, I've had one other young lady that was helpful, the rest were either having a horrible day or hate their job. I don't know and won't speculate regarding cultural sensitivity. I've called in the past and I get someone on the phone that cannot speak clear English! I don't know if this is intentional or they just play it. I asked for one of my mother's water pills, I could not remember the name
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May 2024 by RSE Gestion
No compren en esta farmacia. Es un farmacia carísima y tratan a los latinos con total falta de respeto. Compren en Amazon (sale la mitad!) Yo compré gotas para ojos en línea y me hicieron esperar por 45 minutos en una cola que no era para mí. Y eso que les pregunté a DOS personas. Y luego me faltaron el respeto cuando reclamé. NUNCA más!
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April 2024 by Ellen Obenshain
Go to any other pharmacy if you possibly can. The pharmacy is understaffed, so the workers are stressed and, as a result, rude. Calling the pharmacy means you will be on hold for 30 minutes, the person you speak to will interrupt you and bark their questions at you because they don't have time to be polite, and should you be unfortunate enough to not respond immediately, they will hang up on you and you'll have to go through the ordeal all over again. If you go in person, you'll be in line for a very long time.
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April 2024 by Matthew Teague
I always find whatever I'm looking for
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April 2024 by Jess Riedel
Horrid. Pharmacy line wraps around multiple aisles. Phone system breaks down. Pharmacists will hit a snag and then just fax the doctor (rather than calling), ensuring that everything stalls until you track it down.This business is probably the least respectful of its customers time of any I know of. Avoid at all costs.
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March 2024 by Movie Critic
They are understaffed and as a result often hang up on you when they call after waiting for 15-20 mins. Understandable but very very frustrating when seeking care. I hope workers can take this into account and corporate Walgreens gives this store more hours and positions given the $142 billion year over year revenue increase as of Nov 2023.
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March 2024 by Russell R
They are last Walgreens in area so the Pharmacy always is busy.
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March 2024 by Sukhdev Khera
Never enough staff on hand. Limited availability of products and everything is locked up with no one to grab stuff. They’re only in business because there is no other option
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February 2024 by Polina Vashchenko
Awful experience. I made an appointment for RSV vaccine as I am pregnant. They denied giving it to me because they said I need a prescription. However, I called them next day and on the phone I was told that I don’t need prescription for that. I also checked on their website and nothing mentions that I need a prescription. So unprofessional.
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January 2024 by None
The staff are really nice, however the security are weird from time to time they change, but the current ones are sketch. I'd like to file a grievance with there company because, everytime I walk in there the pretty black girl just stares at my daughter I can't stand her for that reason, like F off, your store could be getting robbed, and your steady staring at my kid!! same with the large black guy. I also believe, via the cameras there seeing what kind of medication people take, witch is a privacy violation they have NO RIGHT. Ugh, completely brings my review down, with there creepy securities.
Other then that, great prices! Super friendly Walgreens STAFF
