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January 2024 by Jaide L.
I doubt this review will do anything but might as well. This store's workers were absolutely abhorrent and disrespectful in their treatment of me and another customer tonight. I offered to help an unhoused person buy a meal for the night. As she was picking out a drink from the aisle in the back (it had been maybe half a minute, she wasn't disturbing anyone), a ponytailed older male employee got right in her face and started yelling "You smell!" and "I don't want you here! You smell!" over and over again. To top it off he physically assaulted the customer as well, forcibly yanking her away from the aisle because he presumed she was "dirtying the aisle with her blanket." Fortunately he didn't escalate the attack, the customer was able to disengage and said "Please don't touch me again." He proceeded to make a comment about how he doubted "she would buy the stuff anyways." At this point I jumped in and stated I would be paying for her things. After freezing for a moment he proceeded to turn on me and yelled "Then GET HER OUT OF HERE! GET HER OUT OF HERE and there won't be any problems!" What problems? We were minding our own business before he decided to assault a customer. Other customers were staring at us, wondering what could be going on in the back drinks aisle of a Walgreens. Needless to say we did not waste our time trying to reason or argue with the worker and left immediately after paying. There were so many other more respectful, understanding ways to go about this interaction. If he truly believed the customer was "causing a disturbance" (Which again, she wasn't. She was picking out a good from the aisle.) he could have easily said so and we could have reached an agreement from there. Or better yet, been left alone to pick out the food and then leave promptly. This was pointless, needless cruelty in the entire sense of the word, meant to do little than demean and violently harass someone quite literally starving to death on the doorstep of the establishment. What's more, the funny line of "the customer is always right" seems to fly out the proverbial window when a *paying* customer is perceived as associating with an unhoused person. This employee was intentionally going out of their way to harass an unhoused civilian quietly trying to grab a meal and someone trying to help them. Needless to say, I won't be coming back. Also I hope this older ponytailed guy with spectacles operating the back aisle at 8:45 pm on 1/29/2024 gets fired. Thanks!
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January 2024 by dustin j.
The sushi is NOT fresh! Be careful, the sushi lady is the owner and she buys fake seafood products. The salmon is not real and mixed so it's not noticeable. Also the sushi owner does not speak English, how did she pass the franchise? She must hire someone to take the test for her and get this franchise. She is very rude and inpatient. Do not buy her sushi because my friend got sick from eating it. She put expired fish inside it. She also fired a lot of employees wrongfully
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December 2023 by Suzee Q.
I could not believe how friendly some of the folks are in this Walgreens! I was wearing an orthopedic boot on my foot and the security guard gave me some tips on being more comfortable with it. I came here to get my Covid booster and flu vaccine. My husband made the appointment for me, and I could swear it was for this location, but when I went up to the Pharmacy, I wasn't on their books and they believe it was for a location further down Powell. Anyway, the big burly Pharmacist asked me to fill out some forms and his staff took care of me despite not having an appointment! I was in and out quickly, waving goodbye to the security guard as I went past.
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November 2023 by Stephen Allen
Lame!!I usually got my medication from the Walgreens @500 Geary street but, that one closed & it took me essentially a week & a half to get all my meds figured out but when I did I introduced myself to the pharmacist Kim so I can get to know each other like I did at the other location so hopefully it'll be better but I was able to grab a fresh salad on my way out so that was nice
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November 2023 by P C.
If Walgreens is loosing business, it's because they have useless staff. I rang the bell to pick up something behind the glass. I watched their staff walked by so many times talking to each. Not one person wanted to assist me. I expect to wait if they're busy. But they weren't. They were just being lazy.
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November 2023 by Antonio C.
They are supposed to be open until 11:00PM, me walking up at 10:40PM being turned away by there security even after seeing him let others in. It honestly sucks, where is the customer service in San Francisco? I even asked if I could just go to the register and buy something with sugar in it for my partner because he is diabetic and was still told NO, just sad, really sad.
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August 2023 by Sonia Pitambar
I simply love this Walgreens it's big two floors and the people that work there are informative and courteous. They always do me right.
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July 2023 by Mitch Mitchell
I have been using this Walgreens as my pharmacy for a couple of years. Not because they are the best in the city, but because they are the best Walgreens in the area. Generally, the staff at the pharmacy are pleasant and efficient. I can't quite say the same for all the staff at the front counter. The last time I was in, they were especially unhelpful and delayed me picking up an online order for no particular reason. I can say that this store is the best stocked and cleanest Walgreens in the city. But, like many of the newer Walgreens, the refrigerated area has ads on the doors so it can be difficult to find the drink you want.
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July 2023 by Jonathan Ellmann
As I returned to one of the last open Walgreens in San Francisco, which I frequent rather often as it is one of the closest stores to my apartment. I have a rather serious reason for visiting Walgreens, that reason happens to be the fact I need to purchase medical supplies for my leg in which I have 2 incisions due to a misdiagnosis by a V.A. hospital (Veterans Administration). However as I made my way inside the establishment with my dog and a bag full of purchased items from Ross, we make it no more than 15 feet until we are stopped by that of Wallgreens security guard. He continues to just look at me as if I am suppose to understand or know what he is talking about. However this is not the case as I begin to ask why exactly I am being removed from the establishment I severely need to purchase supplies from. I attempt to explain to the security guard he must have me mistaken for another individual. I try to assure him I do not steal, all I wished to do was purchase some medical supplies and be back on my way. Yet I now stand right outside the establishments doors awaiting to speak to the manager in an attempt to hopefully speak with someone with some sense. I've been waiting now for 35 min. This whole experience has been extremely embarrassing to say the least as this was all done in downtown San Francisco in the busiest Wallgreens in SF. I understand that theft is a major problem here in the bay area and I truly despise it myself. Yet I believe if some rent a cop is going to say your a their and expell you from their establishment they should have a bit more than just what he thinks. I know they can't prove it as I've never stolen here or anywhere in this city. I am truly disappointed and angry with the service I have been given and I continue to receive. I would stay far away from this store for who knows who this man will decide is a "theif" next. Save yourself the anguish and embarrassment.
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June 2023 by Alexander Bentley
This place was an absolute life saver. I forgot my luggage (don't ask) and this place had just about everything I needed to survive during my stay.
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May 2023 by john “Optionworld 2000” smith
It have everything for daily needs. Good, easy and quick items. In today's world, security guard, than no security guard in business, safety and problem.
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March 2023 by Michael Williams
Refused to let me into the store and purchase items when they didn’t close for another 20 minutes. Brutal.
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February 2023 by Alex Crafton
BEWARE, he's lazy excuses for employees regularly close the doors anywhere from 5-10+ minutes before the scheduled closed time, which is particularly inconvenient due to the fact they are the only Walgreens or drugstore of any sort for that matter that is open late night, other than the Castro 24-hour Walgreens 3 miles away. Long 3 miles when you're in a city where no one drives.Tim is a real gem.
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February 2023 by Charlotte Dellarose
I went today to Walgreens at 135 Powell Street I was going to buy hair dryer and some more makeup and some nail polish I was waiting around forever for someone to help me a lady walked by me and when I asked her if she would help me she ignored me and told me that others would help me when I waited and waited and waited I was no longer appreciated for a customer but made to feel like I was a rat that had just come in the store and that they did wanted to discard I was ignored on several occasions and made to feel like I should leave their place of business so I did I feel like this is a very transphobic store and that anybody that goes there is actually giving that store the ability to be very transphobic it is a horrible store for those of us that are actually wanting to pay homage to this business
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November 2022 by Phaneia Orazal
The best Walgreens I've ever been. I haven't seen any other with food service. I love going there when I go to SF. I wish I could find any other similar near to my town.