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January 2024 by Kai Griner
This is my local Walgreens. The store is clean and organized, and they generally have what I need. There is one problematic employee who is overtly racist and classist and will yell/harass/refuse service/threaten customers she has prejudice against. I have to write this on behalf of the customers who I have seen treated unfairly. On the upside, the new pharmacists have good customer service. Sometimes during peak hours there is a long line at the pharmacy with only one employee. They have been combatting theft by locking up various essentials so you have to wait for an employee if you want toothpaste or deodorant.
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December 2023 by WinWin Qian
like all other comments, avoid pharmacy at all cost. Didn't fill my prescription for many days after I submitted refill request, then close before posted hours when they finally fill it. Leaving me w/o medication. They could not care less.
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November 2023 by Joe Girton
Avoid pharmacy at all costs unless you like wasting hours with horrible customer service. I have had multiple issues here. In just one instance the pharmacy gave me the wrong prescription, and handling the return was a nightmare.
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November 2023 by Dylan Miner
Easy going staff and not to busy. They had just what I needed and wanted but they're prices are definitely high. No security when I went in the afternoon.
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September 2023 by nico wilson
Wish I could give negative stars. I Try to avoid calling by using Walgreens app but found they freely change dates when they will refill prescriptions leaving days of gaps without medications. Pharmacist was rude and told me they were too busy with vaccines to fill prescriptions timely. And insurance won’t allow requests of early refills. I have a critically ill teenager that has missed several days of doses more than once. Obviously leaving this location and Walgreens altogether. Avoid, especially if you actually need your meds.
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July 2023 by Derek Trinidade
The worst pharmacy I have ever been to. Do not go here. If you can help it the staff is horrible.
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July 2023 by John Kaman
Long lines; always a problem or Walgreen’s mistake when I try to refill a Rx.
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June 2023 by Hunter Parker
Always delayed on prescriptions when calling in advance. They say they will call back but I end up having to call back 24 hours later. The customer service is rude and unprofessional. They are very slow and inefficient especially when the prescription needed, is important and ends up being delayed when needed to be taken on time.
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May 2023 by Matt M
This is a review for pharmacy. Front of store workers are excellent and friendly. Pharmacists in the back are incompetent at best with the woman pharmacist a hysterical quack with the bed-side manor of a shrill cockatoo... You'll need some Excedrin after trying to deal with these clowns Rx strength... Yay!
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May 2023 by Tony Archuleta-Perkins
The pharmacy dept just has the absolute worse customer service. Highly recommend avoiding this location & using any other.
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May 2023 by deals y.
Amazing how much change has come to my neighborhood Walgreens. My prescriptions are being filled on time. The line for pharmacy pickup is much quicker. The pharmacy staff is picking up the phone in a timely manner now. They are finally having additional cashiers help checkout in the front when there are a line of customers. I hear the new store manager is making a lot of changes for the better. Always my go to pharmacy for the easy public parking lot next to this Walgreens and the bountiful shops and restaurants in the West Portal neighborhood. Frequently drop by for the essentials after taking the muni from my office downtown to the West Portal Station only blocks from this Walgreens.
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May 2023 by Neha V.
Service is horrible. Makes you wait for hours for a prescription and quotes you incorrect times.
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April 2023 by John M.
Slowest pharmacy in the area. Even 'off times' they seem understaffed. Pharmacists for consultation are nice and seem well informed.
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March 2023 by marc pelta
How can a pharmacy almost always have a long line, be too busy to answer the phone, and take days to process refills called in on time. This is perhaps the worst service in a pharmacy and that’s really saying something
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January 2023 by Laura D.
Long lines with only 1 person working In pharmacy. Prepare for a 20-25 minute wait. Very nice personnel when you get your turn but they definitely need more help.