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April 2023 by Corgis mclean
I was house sitting for a friend in San Francisco and he asked me to deposit 300 of his own money in his account and gave me all his information. The bank teller was very polite and speedy, she told me I couldn't deposit cash in a personal account and suggested writing a check my from my account to deposit in my friend's account. Within a couple of minutes everything was done! It's nice to run into a professional who cares about helping customers and is proactive trying to figure out a solution around a problem!
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February 2022 by olivia Feng
Been to this branch for many times. Today I went there regarding my monthly service fee, change address and report lost credit card. Niem Duong, I believe he is the manager, had been very nice and helpful. He had saved me so much time from calling here and there to get everything done.
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November 2021 by Stephen C.
My Brother who is mentally challenged had a fraudulent check drawn on his account. He did not report it within 30 days and Wells Fargo would not credit his account. I tried the Executive Office and after establishing a contact, they would no longer reply to my emails because they were "reassigned to a different department". This happened twice. I tried to contact the Board of Directors but they have email filters so you cannot contact them. Never do business with these people!
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July 2021 by Denis S.
I lost my username and because I don't have social security number I cannot set up my app. In this branch one of the employee told me that she can do with my Visa card . I came 5 minutes before 5 and the staff told me in a rude way that is too late and of course the other employee lie ,I need to call a number. Denis victor Sanchez
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October 2019 by Alex Unger
Wouldn't give me more than two rolls of quarters because I'm not a member. You're a BANK! Your job is to change money. Give me the money I ask for!
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July 2019 by James Hill
They are fast and professional and non judgmental would go here every time and recommend anyone else also to go here.
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October 2017 by МакÑим ОÑтапов
The Wells Fargo's branch is inside Safeway
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June 2017 by Дмитрий Мамонтов
кеурмкапе
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April 2017 by Almudena Meizoso
It was open on Sundays not anymore!
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February 2017 by Oneworld O.
Customer servise is sucks. They do not know their job. i think the workers all training ppl
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August 2016 by Kadey C.
The tellers are nice, but the manager sucks. I'm a Wells Fargo customer, the company I work for has business account with them as well. Today I wanted to withdraw money from my personal account. I showed my expired driver license with a DMV issued temporary paper driver license, cuz I'm still waiting for my renewal license. The manager Ken Nguyen declined to give me the money out from my account unless I showed him my passport. At first I understand if that's a company policy, but I tried to let him know my problem of going home to get my passport is gonna take me 2 hour and the bank will be closed by then. I was being nice n hoped if there is another way to get my money out. I showed him another government issued employment authorization card n other legitimate cards to proof it's me. Then Ken Nguyen gave me an attitude that he just doesn't want to help nor listens to me. He even mentioned, "if u know other brunch manager, tell them to help you, cuz I don't know u, I don't do business w u, I'm not going to help u on this." WOW to this rudest store manager.
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July 2016 by Hi B.
They customers service is satisfying but I don't know if this branch is different than other banks but they bee having different rule than other Wells Fargo branches.
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November 2015 by thomas reynolds
They are open on sunday
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April 2015 by Celia Colon
BEST CUSTOMER SERVICE AND SUPPORT .. ALWAYS HAD A SOLUTION AND TIME FOR ME.. I LOVED...
