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April 2024 by Igor Stein
That was the worst experience ever. We ordered at the store with the store delivery. They sent it to a wrong store and it was close to impossible to get the credit back. No care no respect, no help just total disrespect.
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March 2024 by Haley Tong
Poor customer service and store cleanliness. Shop elsewhere!
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February 2024 by Elmousafir
Small store but nice stuff
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February 2024 by Ira Lau
Very clean and a fantastic collection of clothes. Quite chic.
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January 2024 by Strawberiki
Long lines, cashiers move extremely slow and chit chat with each other.
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December 2023 by Somayah Aljondi (Somayah Aljondi)
Disgusting marketing campaign ?
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November 2023 by Man Hyue Shin
Cheap price and quality product
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October 2023 by Patsy Gonzales (P.G.)
This is one of my favorite stores to shop always something new I love that its like their my personal shopper very satisfied at whatever purchase I get my friends ask where did you get that I said ZARA. Not just clothes they have shoes, boots, bags you can order online as well go shopping at ZARA it will be your go to your personal shopper, great price one more thing their sales are outstanding you will need someone to be with you to hold all your items lol ? get shopping.
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October 2023 by Huong M.
Very bad bad bad bad service. Be careful with any oder online and pick up at store. All of staffs here or customers service online are so mean. I feel that they don't need to run their business anymore.
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September 2023 by Aleyna K.
I'm seeing availability online but when I'm going to ask them they are always just saying we don't have . How possible idk
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September 2023 by Kayla G
Just like everyone else has said the WORST customer experience. I asked the girl working to help me find a certain top that I saw online. She led me to a completely different top and when I said that is not it she shrugged her shoulders and walked away….
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September 2023 by Ecem P.
My recent experiences at this store on the weekends have been quite disappointing. On my last three visits, I encountered the frustrating situation of the fitting rooms being closed. When I requested that they hold the clothing items I wanted to try on, as I intended to make a purchase and try them at home, I was met with resistance. They informed me that they couldn't hold items, even for a brief 10-minute period, until I gathered a few more pieces for a combined purchase. Additionally, I was disappointed to find that they didn't provide carrier bags.Not being able to try on clothes in-store and the store's unwillingness to accommodate even a short hold request were frustrating experiences. To add to the disappointment, the store manager exhibited rude behavior during my interactions. It's disheartening to observe that the college students working there seem unhappy and unhelpful, as they seldom smile or make an effort to assist customers. Unfortunately, my overall impression of this store has not been positive.
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August 2023 by Isabelle H.
Walked in to return something, the store wasn't busy. There are now 2 lines, one for return and one for purchases. When I got to the registers there was only 1 cashier and she was preoccupied with a customer. The cashier clearly saw me line up and saw that there was no one else but me. While the cashier was still helping the customer, another party lines up in the purchase line *AFTER ME*. At this point I had already been waiting a while, but when the transaction for the original customer finishes, the cashier makes me wait and proceeds to help the guest that came after me. Everytime I come into this Zara the customer service is garbage, workers are rude, and they look super judgy. I hate coming here.
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July 2023 by Oki Doki
Their manager doesn’t even care about crazy long line.
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July 2023 by Clarissa N.
Horrible customer service and workers are so rude. Wanted to buy stuff from the kids section, but they closed the registers right as we were wanting to check out and said we had to check out in the woman's section. The store manager rudely walked away as we were talking to her and wouldn't give us her name saying that "we don't give out names here". Another worker gladly told me her name, Toka, probably cause she's a bitch. Wouldn't give us her district manager's name or anything. I hope people realize how shit this place is.