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March 2023 by Rose C.
Ace Karaoke has a reputation for providing high-quality products and excellent customer service. I stopped in to buy a speaker and an amplifier and I was glad. It offers a wide range of options for both amplifiers and speakers, catering to different budgets and sound preferences. I engaged the sales representative to help me find the right combination of equipment for my specific needs and they did a nice job. I got exactly what I wanted and was satisfied with my purchase.
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July 2022 by Alex
Customer service was outstanding, helpful knowledgeable & friendly staff. Reasonable price & excellent product.
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October 2021 by Ken Lam
Just ordered the newest Ace Karaoke machine. 6822 for the win
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June 2021 by Tendy Yen
Very Nice
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January 2020 by David W.
I came here to see what Karaoke equipment they offered, and though the store is big, they do not have much in stock. I assume the City of Industry place is better. Story: There was only one employee when I visited around 5pm on a weekday. I entered and didn't see anyone around at first. Then an old Chinese gentleman came out to ask what I was looking for. He didn't seem to really care and wasn't all that professional. How can I trust someone regarding AV equipment when they don't look all there? He showed me to some mic equipment but out of the 5 items, only 2 was in stock. He was hard to understand, but offered discounts on items. I ended up walking around and looking at all the equipment. I found the prices higher than stuff sold on Amazon, but they could be name brand for Karaoke. With all the reviews on Yelp, it could be a hit or miss on who you might see that helps you. I ended up grabbing the brochure that basically told me they have an online store. Take away: Call in beforehand, see how responsive they are, and see who will be there when you arrive. TIP: Look online, then go to the store and see if they can order it for you at a discount.
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April 2019 by Omar Valdez
Good selection of karaoke cds they have a lot i mean a lot of selection in karaoke supply such as speakers mixers mics etc... not a huge variety of small karaoke machines.
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February 2019 by Dave Tran
Sale man doesn't care to ask you need help or not, thinking you just coming for look. We asked for help but not much support from him.
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November 2018 by Jon J.
I have very little experience with karaoke and just needed to speak with a helpful employee.. drove all the way from Anaheim to the 8th st. store.. waited 10 min while employees walked by.. I said I just wanted help with karaoke n DJ.. she left n 10min later came back n asked if I spoke with anyone, I said no.. then she answered a phone call while I waited more.. then a guy told me he needed specific questions.. I said I just want to get started in karaoke.. he said "All u do is buy these CD's n put em in player".. that was enough for me n walked out.. I expected helpful employees n ready to spend money, but will never return here again..
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September 2018 by Luis Gimbra
Friendly knowledgeable and very helpful.
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August 2018 by Rosendo Martinez
This store has positive vibrate energy and it's fantastic that has every single karaoke items to choose from.
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July 2018 by Bryan L.
I really love this store. They have great products. Bought a system of BmB and love it. The staff are informative and friendly. Will come back again.
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June 2018 by RK wang
Work efficiency is too slow. Just need to pay to get a receipt and spend an hour!
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May 2018 by Blanche T.
I wish I could give 0 stars!! Horrible horrible communication and customer service!! I called and me a reservation 3 weeks out of my event date. Young man at the store said that everything was good to go and that my reservation was in the books. The young man never said anything about a authorization. I called the store a day before my event date to ensure that my reservation was good. Once I got to the store the elderly man said it was a $800 authorization for the equipment. This was the first I'd heard of this. Horrible communication between staff and customers. DONT'T SPEND YOUR MONEY HERE!
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February 2018 by Mitzi D.
Very nice people working in this store. He helped my mom find a chip for her machine and tested it for us. Big selection.
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June 2017 by Kim V.
Really great and honest local business! Raymond was my salesperson and was very knowledgeable, patient, and great to work with.
