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September 2023 by JaviMetal
Great service and good prices
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March 2023 by David
Excellent auto-shop!I've been going to SW Auto for over 10 years and I've never been disappointed. The establishment is family owned so you get a sense of hospitality and neighborly warmth with every visit. Mark, the owner, is very friendly and incredibly transparent when it comes to costs and the estimated time to complete repairs. I very much recommend coming here if you have any car issues.Services: Transmission
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March 2023 by Jony J
so bad experience
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March 2023 by Ann T.
MARK IS THE TRUE MVP!!After an extremely stressful interaction with a "stealership" I was desperate to find someone who would be able to fix the many problems and ailments with my car, so I reached out to my Cantonese (that's how you know it's legit) friend who is the strongest car individual I know for a recommendation for a mechanic.That's when I learned about SW Auto Collision! It was a really last minute drop off that was cutting it extremely close to closing hours and during the week between Christmas and New Year's so everyone and their grandmother's were busy beyond belief. Yet despite this, they were able to receive my car and work on it without an appointment.I'll preface this with the fact that I know nothing about cars so I am, unfortunately, a prime target for being scammed, so that's why I'm extremely hyper paranoid about making any fixes or changes to my car. But in the same vein, when something 'goes wrong", I have ABSOLUTELY NO IDEA what it could possibly be.At this point my car had been having issues for weeks and it finally reached a zenith where, anytime I drove, my car "felt loose", made really weird sounds, and just felt really weak to drive overall. There was no way that I could have pushed my car even further and after getting my car back, I heard from Mark that he was surprised that I was even able to drive my car there. Terrifying.Despite such an unpleasant experience with my car problems, I can say that you would NOT regret having Mark and his staff work on your car. He was communicative with me during the ENTIRE process and even when he knew that I was really busy with work and couldn't respond all the time. He sent pictures and explanations of what they were doing, what was wrong, pictures of invoices, website pages and links, literally everything. COMPLETELY TRANSPARENT at every step of the way.It turns out that my transmission was completely shot and he had to go purchase another one online. He let me know of the delays the options for purchase, taking his time to find the ones that were affordable and had the least mileage on them. He also provided me with a document of authenticity from the vendor as well.As he was fixing my car, there was a plethora of other issues, like the rear lights not working (courtesy of my brother attempting a DIY), no transmission fluid whatsoever (brother forgot to pour in some when he was trying to change it for me), no gas left in the car to do a test drive (once again thanks to my bro, but Mark was nice enough to fill the tank for me - I paid of course for this favor). He let me know what ALL of them were, let me know the cost of each service, part, etc., and cleared up everything for me. Additionally, he let me know of the lower priority issues and that it isn't necessary to fix it at the moment, but just to keep it in mind just in case something happens in the future. I am so happy that he didn't go and make these changes and incur these charges since I know a lot of other places would have done so.Although I did pay a pretty penny, this was understandable with so many problems that needed to be fixed, but I can say that I definitely had a very pleasant and painless experience working with SW Auto Collision and I'm sure got the best price in comparison to what a stealership would incur or at other businesses.Forever my go to mechanic!
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September 2022 by Jonathan Leffler
Amazing work for a great price. Honest family business. Very sweet family.
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August 2022 by Evangelina Fernandez
My friend got ripped off. He gave Mark 200 dollars, but $40 was stolen. That place is dishonest.Service: Body & Trim
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June 2022 by JR Leffler
Amazing work for a great price. Honest family business. Very sweet family.
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September 2021 by Jolie Huyen Wong
Fast service, staffs were friendly, quick and helpful when we asked questions. They also did their best without charging more. Overall good experience.
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August 2021 by Jolie W.
Staffs were friendly and helpful. Quick, good service without overcharged. We went there for patched tire, they repair our tire, check tire pressure light for us and also fix the brake when we kinda messed it up while changed the temporary tire without charging us more.
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June 2021 by Galaxy S4
Friendly staffs, Mark is very professional and honest.
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January 2021 by Kin Law
Good service.
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November 2020 by K Mok
Good Auto Repair Shop
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October 2020 by Don McNeill
SW auto did a great job on my daughter's car and actually saved her some money on her brakes
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January 2020 by Kristi Ha
Kind and dependable owners. Always gives the best options for us and is tried and trusted.
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September 2019 by M.K. N.
This is my favorite Auto Repair. All my 8 cars both personal and business have been taken care by this shop over a decade. Love the price..!! It's much more cheaper than those dealers and they provide me with all OEM parts. The service is outstanding and always faster than I expect. I have referred so many friends to this shop and all of them love it.!! If I could, I would give them 10 stars..!!
