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December 2025 by Hubert Chan
I came to pick up my package. I received it I said why my package opened, they opened my package for no reason, they said u don’t want it refuse it. They sent it back. That’s crazy!!!
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December 2025 by Xavier O
Service is not perfect it's ok
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November 2025 by Shu Guan
Attentive and quick service. One of my favorite UPS store
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October 2025 by Willy P
Manager/Owner refused to print a reverse label. Even when I offered solution for his concern. Inflexible and poor customer service.
Was considering getting a mailbox here, after several inflexible responses to my needs, I will not consider this location anymore.
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October 2025 by Peth Nads
Great service, fast, and clean store.
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October 2025 by Emerald Perez
Cyndel was awesome! She was so patient when I had multiple returns. Will continue to come to this location. Thanks again!
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October 2025 by Albert Ortega
A $45 dollar box packaging charge just to have my item damaged on delivery. very upset!!🤬
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October 2025 by Reiko P
This is the best UPS store I have been to. Visited this store on a Saturday for the first time to do a bunch of Amazon returns. I was worried that I had a lot of QR codes but it’s more beneficial for the staff to scan each item on its own so that was good for me. Stellar service and great hours. Robert and Lynette were kind and so helpful. I need UPS for my small business and plan on going here from now on to ship my packages and do my returns.
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September 2025 by Yikai Feng
Excellent and speedy service. I recommend coming here for any shipping or dropoff
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August 2025 by David Yip
Excellent service and friendly staff 😊👍
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August 2025 by Cindy Pohl
Best UPS depot. Organized and professional staff.
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July 2025 by Gabriel P
Ups needs to change out this manager at this store besides opening the store late several days that I know of he won't give you your package even using a business account. You have to have your ID with the address of the package which doesn't work when you're the coworker of a company trying to get a package for another coworker. I have the email and tracking number that should be sufficient enough but it isn't for this guy and this is one of many times I've had this issue with this guy The company I work for is probably going to drop UPS all together because like my package that got sent to this store due to delivery attempt which was a lie because someone was able to receive the package at the address. They did the same thing to over 400 packages at our dock that one of our facilities and my company is seriously thinking of dropping UPS completely. By the way, that is a $200 million account now going back to this store. I even have the contents and the order of the package and he refuses to give it. This guy is a nuisance ups needs to clean up their act completely!!! And they need to start with not directing packages to this store and change out this manager would be a great step in the right direction. Note: I can see from the other comments down below that other customers have had problems recently and in the past with this store. Wow just wow also you guys need some serious policy changes. This is why people like going to FedEx and not you
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July 2025 by Renee Renee
Lynette was EXCEPTIONAL! Thank you so much for being so courteous and patient with my complicated service. I look forward to continued business with UPS because of you! 😊💫
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July 2025 by Grace
My fave and the best UPS. 🏆 Any package size can be delivered to this place. Any number of packages too, which is awesome. Everyone is so nice and extra helpful. Their staff is the best people. 🫶🏻 Coming here is always a pleasant experience for me. Packages remain secure and safe when you can get to them. A lot of the times, they are also very helpful in getting heavy packages in the car. They also have carts you can borrow at the store. I go exclusively to this location, even if it's out of the way, because their services are top-notch and irreplaceable. I doubt other locations are close to their caliber. ✨️
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July 2025 by Elizabeth Mai
Very friendly and has the best vibe I’ve ever seen in a UPS store in a while. They accepted my drop off with ease and efficiently.
