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May 2023 by M S.
Lied about the auction date .. Refused my money after making an agreement with me. Shady as hell.
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May 2023 by chris downs
Great location and affordable prices
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December 2022 by Google user
DO NOT RENT HERE! My unit was broken into from the neighboring unit. Side paneling pealed back and the theives came in and out as pleased. Thousands of dollars lost plus irreplaceable sentimental items, gone. The staff and management showed zero remorse and acted like there lack of security was an inconvenience to them. I lost several hours of work and weekends for this matter. If I could rate a zero I would. DO NOT RENT HERE!
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December 2022 by Daniel & Aimie Montez
DO NOT RENT HERE! My unit was broken into from the neighboring unit. Side paneling pealed back and the theives came in and out as pleased. Thousands of dollars lost plus irreplaceable sentimental items, gone. The staff and management showed zero remorse and acted like there lack of security was an inconvenience to them. I lost several hours of work and weekends for this matter. If I could rate a zero I would. DO NOT RENT HERE!
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October 2022 by Bob Bee Clark
I'm not gonna say anything negative cause I still rent there . I like this spot cause I have a lot of my stuff stored there. ?
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September 2022 by James Custer
Just ok hours are not good 9am until 5:30pm.
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August 2022 by Ericka Washington
Great clean space, awesome customer service.Definitely recommend over the rest.
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June 2022 by Matthew Willis
Don't rent here
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June 2022 by Matthew W.
Don't rent here. They let the units get ripped off and don't do anything about it. They auction the units off to themselves as well. Very shady
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January 2022 by Steven S.
The poor decisions made by the employee's at the San Jacinto location have impacted my life deeply. My money was refused after my bill was hiked up to an astronomical amount in a very short period of time. So they jack up the customer's bill, refuse the customer's money ( EVEN THOUGH IT WAS THE CORRECT AMOUNT FOR THE PAYMENT ARRANGEMENT I HAD WITH THEM) Then sold my whole life and every picture my entire family has accumulated for 5 generations & refused to even ask the winning bidder to leave behind my clearly marked boxes of pictures and ashes . I will never understand that one. The person just went and dumped them a field so they could blow around all over the place and get destroyed before one of the people whom owned a property near by found my number and called me upset that my paperwork was blowing all over their lawn.. THIS IS WHAT HAPPENS WHEN NEGLIGENT STORAGE FACILITY OPERATORS HOLD AUCTIONS AND SELL PERSONAL & LEGAL DOCUMENTS TO PEOPLE WHO DONT GIVE A **** ABOUT WHOMEVER'S LIFE IT IS THEY ARE THOUGHTLESSLY TAKING ADVANTAGE OF. MY IDENTITY WAS STOLEN. AND ALL FOR WHAT. IT DOESNT COST 30 DOLLARS TO SEND ME A NOTICE. I HAVE A PHONE. CALL ME SPARE THE 30 OR 35 DOLLARS YOU CHARGED ME FOR A LETTER THAT I COULDNT EVEN RECEIVE
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January 2022 by Marco Gomez
This place has 24 hour surveillance.. its not true.. i am a unit renter . My second day there i drove in and i saw 1 unit broken into , the door latch With lock was pride open. I saw this through out the day before 5 pm. I saw mo security or police nor the management there to investigate. As i left i say 3 more units with there roll up door smashed in like if they used a vehicle to ram these units. Before i had left i actualy put a not on the first one i saw with the door half way up and used my tools to bring the door down . I left my name , number and the unit # i rent for purposes taped to that storage unit. As i exited out i saw a Hemet police vehicle flagged him down explained it to the officer and he did nothing, did not even follow me back to show him. He left never came back. For a business to say or post 24 hour security , i believe its fake , or the security is not properly doing there job as a business. I believe both parties are responsible for this happening.. management has to answer to the storage unit renters and explain why they were broken into like and left over the 12/24/21 weekend like they are still today 12/27/21 the same as they were left. This place dont deserve to have a business. They are not responsible they say, why have security cameras. Is it a good show to watch or movie in there screen tv at home or office or are they directing these actors.we may never know. I would not go there go somewhere else and ask if it is safe to store were u take your precious belongins to. I will be taking out all my stuff and i went with U.S STORAGE. THIS IS NOT A GOOD PLACE FOR YOUR PERSONAL AND VERY VALUBLE MERCHANDICE .. dont rent here.
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November 2021 by Milece Shepherd
Never going to be the same after this place sold everything that ever mattered to me for less then I had come in with days before. I had an arrangement with them. They did not honor the arrangement. They also refused to ask the buyer of my unit to leave the pictures EVEN THOUGH THEY WERE CLEARLY MARKED. THIS KIND OF UNREGULATED SALE OF PERSONAL PROPERTY IS A TRAGEDY AND UNACCEPTABLE.
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October 2021 by J R.
Nice friendly atmosphere. You can tell the staff there genuinely cares about your needs. I highly recommend.
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April 2021 by T.R. H.
This is the worst storage place me and my husband ever rented from. Their own reviews on their website lie soooooo much. Not secure. Only rented for 3 days because it got broken into. Then they made us move our own stuff to abother unit, without help, in the rain and hail, with our 3 year old. We moves our stuff to another storage unit with in a day abd they still kept charging us. Went to talk to office and they said they would take care of it. Then got a $175 deliquescy bill. Had to call again. This place is poorly managed. I had to deal with this on top of moving and burying my mother and if told them this and they still dont do their job right. I wish i could give 0 stars for what they have put me and my family through
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April 2021 by Shelly Ciaramitaro
32 travel trailer stolen right out of the yard, the company did not even call or would return the calls about the stolen trailer. So disappointing.
