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November 2023 by Joseph Athey
We are so disappointed with our purchase. There are so many cosmetic and structural things that are in need of repair. Their warranty is no better than any other brand, expect to have to leave it at the dealership for a while to get anything fixed under warranty. Authorized mobile technicians are far and few.Just some of the issues we have are cabinetry doors and drawers not closing properly, coming off tracks, hinges pulling out of the wall. Soft spots in the floor. The island is wobbly. The thermostat works fine for the A/C but no heat. The fridge gets iced up on the inside and doesn’t defrost. Some of the electronics turn themselves off and on by themselves randomly. Crown molding and trim is pealing itself off the wall. They have put a heat vent in the floor of the bathroom, directly behind the toilet and right next to the shower. The air conditioner is extremely loud.For what these things cost, I was really expecting it to be a little bit better than my last one, unfortunately that is not the case.
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November 2023 by Rennald M.
Nowadays its hard to find a good honest mechanic/auto shop. Alliance Diesel has exceeded my expectation in finding that shop that "does things the way they use to". I thought that gone were the mechanics of yesterday and now i dont even call them mechanics anymore....just "code readers" lol but Alliance will pick apart your vehicle and pinpoint the problem David, William and team will take care of you and treat your vehicle like it was their own
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September 2023 by Ethan Howard
Brought my motorhome in for a chassis A/C issue. Will and his team got right on it. Diagnosed it keep me well informed of the process. Could not have been happier, they have the Best Service in the area.
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September 2023 by Vanessa Stone
Been coming to these guys for years! Will is the best and always takes care of us! The mechanics are great!
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August 2023 by Maz Z
Sometimes, mistakes happen. What happens after is often what makes or breaks a business. Although my experience wasn't perfect like all the other 5 star reviews, it's the extra lengths that Will the manager took to make things right that impressed me the most. I won't go into detail other than to say that when the time came to really prove that they're an honest operation, I was pleasantly surprised...it's tought to find that kind of integrity these days. Cheers fellas, keep up the good work. ?
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August 2023 by Christine R.
Quality service. Friendly and helpful people. I'll be back for service in the future. They even gave me a great referral to another local business when I needed something that they don't provide.
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July 2023 by Randy Haines
Dave and the guys are the very best! Knowledgeable and thorough. We burned up our brakes coming down the mountain…. Dave and the guys took great care of our RV right away. After diagnosing the problem they called us right away with our options and pricing. Pricing I will add was very fair! Once the plan was agreed to, they got to work and knocked it out in just a few days…. The only delays were waiting for parts from the dealer. They shared pictures of everything they found and did throughout the process. Very impressed! I highly recommend Alliance to everyone! Thank you Alliance Diesel for taking such great care of us.
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June 2023 by Dan Howes
Absolutely, best shop and team around! We travel full time with a truck and camper and were in need of a full service as well as have our transmission looked because of some concerning noises. Thank you to the team at Alliance Diesel for going out of there way to make sure we were in good running order to make it home to Canada. They also allowed us to spend a few nights in our camper at the shop while getting repairs done. If you are in an RV, Motorhome or any big rig. These guys are the go to shop in the area! Thank you, see you next year!
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June 2023 by Clarence Martin
First time user. They were amazing with exceptional customer service and fair pricing. They had a long list of customers but made me feel like I was their priority. Thank you Will, Dave and Kyle for getting me back to Indiana!
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June 2023 by Marcos A
Great service and professional in fixing my motorhome. I would use them again! Thanks Again Alliance Diesel Truck!!
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June 2023 by Ernest H.
Dave and the guys really came through for us. We cooked our brakes coming down the mountain! And I mean cooked them! The team at Alliance got our RV in right away, diagnosed the problem and had us back on the road in just a few days. They were super communicative about the issues they found and the options to get it fixed. Friendly and highly qualified. I very much recommend Alliance Diesel to everyone!
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April 2023 by Deanna Fischermann
We needed two chassis and six house batteries. Alliance Diesel was recommended to us. We were not disappointed! Will took such good care of us. He answered the phone, gave us prices, immediately ordered the batteries and got us in immediately. We had Caleb and Kyle work on the installation and they were very knowledgeable and also personable and kind.PS..Will also interns from the local high school to help out! We thought that was pretty awesome.Thank you Alliance Diesel!
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April 2023 by Doug-Laurie Rafferty
I can’t even put into words how fair and what an amazing job Kyle the mechanic did in finding my coolant leak and than repairing it. And Kyle’s dispatcher or manager Will was just as awesome to work with. He kept me informed as the job progressed and told it to me straight.We all know owning a diesel pusher motor home is not cheap and many services providers could easily over charge you or demand you bring the vehicle into their location. Not Alliance Will created a trust with me and knew I had to leave in a few day, so he went out of his way to get a mechanic out TO me, NOT me to him.I highly recommend Alliance Diesel and the next time I’m in this area, I will schedule my annual maintenance and safety check with them.Thank you Will and KyleGod Bless you both
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March 2023 by John Ca
THEY LIED AND SAID I NEEDED A NEW TRANS!!! THEY ARE CROOKED!!!Beware!!!! They are either scammers or at best incompetent! Over the course of more then a year i would get my f350 back from them after thousands in repairs only for it to break within a few days every time. First it was a faulty AC so they had to use the warranty, Then it was a faulty AC line, then it was distributor caps.... This went on and on all the while they smiled and acted like they were my friend.The finale straw was when they said they had all the codes and found the "Real" problem, i needed a brand new transmission and they could install it for almost 8000$. I knew nothing was wrong with my transmission so i wanted it back. They did not like that so the politeness stopped and they extorted 500 dollars from us or they would not give the truck back, They had done no work.I took the truck to another shop and they fixed the problem right away. I have towed our trailer up and down Big bear many times since then and the Transmission is perfect. THE TRANS WAS FINE! THEY ARE LIEING TO YOU!!!Will (the owners lackey) acts like a nice guy but in reality they will lie and cheat to get money from you. I asked for the receipts for the "work" they charged me for and there "computers were down" I called every week for a month but there computer were always down.....LiarsServices: General repairs & maintenance
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November 2022 by Joey Gonzalez
Will, Kyle and the entire faculty personnel are great people to work with, they got all my needs done and they where honest from the beginning including when it came down to major parts for my big rig, I highly recommend this place to any trucker out there
