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December 2023 by jennifer comeau
Less than 1 star. I took a stray in to be spayed and they wanted to charge me 499.oo to get it done. I have 6 strays living in my yard. So I'm supposed to pay 499.oo per stray? Not a good animal clinic if they don't TNR.
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December 2023 by Amber Marsh
i love this place! they truly care about my dog and worked with me on the price when my dog was dying...my dog pulled through thanks to them and their staff is VERY kind!!
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November 2023 by Leya Collins
We had to put our 25 year old cat down and they were so nice about it. Highly recommend the doctor and staff.
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November 2023 by Elaine Coley
Been going here since we moved to Hemet, Dr. Berg and Dr. Booth are just amazing, I highly recommend their professionalism and work. Very honest doctors. I haven't had a chance to meet the rest of the doctors but I heard they’re just as equally good. And their crew are hard workers and super nice!
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November 2023 by R.M J
Very expensive and not very personable. The vet was nice overall. Front office stafd were ok. The discussion with the Vet regarding our pet was fine. What took me by surprise was the added expense of blood work they claim was not optional and then there was an additional charge after we picked up our pet from surgery that no one called prior to inform me. I do not plan in returning.
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October 2023 by Pamela Gutierrez
The Doc English and Nicole were absolutely amazing. They took good care of us and Sascha! We were so nervous. She's fine and living her best life.
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September 2023 by Wendy Caban
I did not realize it was called that Dusty's something or other. Yes I was there today and I gave it a five. They checked out my dog caught him up on his shots took blood work, checked his teeth and he goes back in later for a teeth cleaning and probably a few teeth taken out. Foul mouth. And a little growth on his upper outer lip. Waiting for blood work, to find out if he can have the surgery done. The doctor Bear saw Dr Burg was very good at explaining everything. And ? Bear really likes him. Thank you. And everybody else that works in that office is very pleasant and nice and caring I've noticed. See you soon
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August 2023 by Darla
My dog passed away suddenly and beginning from the care to final arrangements, from the wonderful ladies at the front desk to the ones that came from the back… I could not have gotten luckier with how everything was handled. They were so caring through the whole situation which left me quite in shock because it was my fur baby of 14 years. He had signs he was having some trouble and ended up passing from heart failure. I have never cried so much but I was comforted and they were so patient with me it made the nightmare bearable. Thank you all very much ❤️
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August 2023 by Susan Bovee
I took my 2 elderly chihuahuas in because they have lost weight and are not eating. I had them do blood work on them . The vet said she could give them medicine to increase their appetite. I said I really want to know what’s wrong. She said she would call the next day. Next day no call. This went on to the next week. I kept calling to speak to Dr. English , no response. I called again to speak to her and the person answering the phone said she doesn’t want to talk to me, I would need to make an appointment. My total bill was $726. And she wants to charge me another $69. To get the blood work results. She cares nothing for the animals she treats and even less for the humans that pay her outrageous charges. My dogs are no better off now than they were before I took them in .DO NOT USE THIS VET! SHE CARES.NOTHING FOR ANIMALS IN HER CARE.
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July 2023 by Dumitru Damian
This place was the best! Made my little buddy feel really comfortable when he had to get his teeth removed after he tried to catch a stone rabbit. He got the rabbit but damaged his teeth. The staff was very polite & helpful. Thank you, everyone!
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July 2023 by Theresa Ruiz
I have been here a few times and every single time they’ve shown me so much compassion. They worked with me to be able to afford everything I needed for my cat. Thank you so much!!
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July 2023 by melissa M
I recently got a golden retriever from my neighbor who needed to re home her about a month ago, well didn’t know she was pregnant and was surprised on a Saturday with one puppy and she had a stillborn. I called my vet they couldn’t get her in until July they recommended this vet I called Monday they set up a appointment for Tuesday, the wait was long but they were very apologetic they were totally slammed from other vets sending them their patients. When I was seen it was a great experience the vet tech was so caring and awesome Dr. Hunter was the best and very knowledgeable and explained everything to me, my girl got a clean bill of health no puppies retained and he said she’s healthy and so is her baby , he really put my mind at ease I will continue her and her puppies care with doctor Hunter from now on.
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July 2023 by Damian Cousart
My grandmother use this facility recently, she had nothing but good things to say, and was explaining to me all the things they did to the her dog ivy for testing etc. and full check up. but she has a hard time remembering things from when she brought her dog ivy in a week ago or so.. I came in and dealt with a gentleman by the name of Nico at The front desk i just wanted to get some paperwork and test and X-rays that were just done recently, All the things that were done with the dog, etc. so I could go over the documents myself. Nothing but great workmanship skills and customer service from him he made the process super easy for me printing out everything for me that I needed. The X-ray machine was down at that time, so I’m waiting another couple days to go back in to see if I can get the pictures from the X-rays for that I just wanted to give Nico a shout out and the facility to let you guys know I will be using this facility for any of Ivy’s needs.
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June 2023 by Maria Adams
The doctors and staff are very caring and professional they were able and willing to help me when NO OTHER VET WOULD !!! This is the BEST place to take your furbabies
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May 2023 by Diane Eldred
They did the exam and blood work. Prescribed medication and went over some dos and don't. The doctor took plenty of time. Said to call if there were no changes. I am happy to say Midnight is much better.
