Chase Bank receives praise for its cheery staff and good customer service, with representatives described as friendly, helpful, patient, and well-educated. The service is noted for being bilingual, and staff are willing to walk customers through transactions without making them feel like a bother. The branch itself is very spacious with comfortable seating and security outside. However, the drive-thru ATM is criticized for being in a tight and dangerous spot in a limited parking lot, making the outdoor ATM or going inside the recommended alternatives. The bank offers checking, savings, and mobile banking.
Love this bank! Great customer service and reps are well educated and willing to help. They dont seem like you’re bothering them with questions. Always happy to help
January 2024
I have been struggling financially recently and have been trying to get my account back up to good standing. The representative Jose was very helpful and friendly ! Thank you Jose !
May 2023
Chase Bank has always been very good to me. I've been a customer for years.
