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January 2024 by Sebastian Me123
STEPHANIE IS SO DAAAMN AMAZING SHE IS THE BEST.VB
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August 2023 by Angel Torres
Good service but they need more higher-end phones that they have for sale
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July 2023 by RaggidyBoy Malik
stephanie was great help with service and everything
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July 2023 by LegacyAce LordMastR
Need "Exact" amount only in cash they don't accept coins or over amount in cash to give you the change amount. Regretting coming to pay every time. Don't come to this one if you don't have the full exact cash amount
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May 2023 by Mary Aguirre
Andrew and Nancy were the best customer service representatives, and this store was cleanest store i have seen. Thank you Metro PCs for hiring these great representatives.
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September 2022 by Evelyn Huizar
Horrible customer service. Lady with the pink hair was absolute garbage in assisting us. She was dismissive and rude. Don’t waste your time at this location.
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March 2022 by richard kelly
This person was very rude never going back
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February 2022 by Luz Aguirre
I've never had a problem with Metro in San Diego but Metro in Hemet is Bad long story short I have bought 3 phones that don't work plus I have to pay for line activation when I already did when buying "the new phone". Only 2 weeks with a "new phone" and they say I am the only costumer with this problem. Never going back to this store or any Metro store. Phones don't cost $10 dlls... we paid a lot of money for a phone with no value at all.
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June 2021 by Vanessaa Roman
This place it's supposed to be open right now but it's not! their is people knocking on the door for the past 20 minutes and nothing 06/14/21 4:20pm
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March 2021 by Cindy Pina
Brought in my own iPhone tall blond lady helped me paid 250 just for the activation , SIM card, & the month. I’m now switching to boost with a new phone for basically the same makes no sense
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January 2021 by hernan paiz
Im happy with the phone and the deal that the young lady got for me. I wanted a good android that did the basics, and that is exactly what the young lady provided. 100% recommend this location!
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January 2021 by Jeremiah Points
Eva has been more than helpful, courtous and understanding great service thank you for being patient
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December 2020 by Nataly Ayala
I have been with metro for 7 years. I wanted to get an upgrade and the Lady working at this location was overcharging me on everything!! This employee is a thief and has the worst customer service skills . if i am spending my money the least i can expect is "customer service"" you sure lost a customer today . whoever runs this business should reconsider the employees at this location.
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December 2020 by Ricky Garcia
I Originally went to the boost in the same parking lot. I wanted to get 1 or 2 new phones for my family. I didn't end up getting a phone at boost because the guy at boost was encouraging customers to leave a bad review for Metro. I came to this Metro Store to also compare pricing, but boost left a bad taste, and poor representation of their company. If that is how they conduct business to "look" like the better company, then they are trash.I am only leaving this review on here because of what i witnessed and heard.I ended up purchasing the phones for my family at this Metro Store, and Let me tell you, I mentioned nothing of what I heard at boost. I wanted my experience to be legitimate and not give any reason for their behavior to be "Special" for me. The representative who helped me at this location was very professional, well mannered, and made sure to meet every expectation I had. I waited at least 30 minutes to get helped, but they consistently kept an eye on me as I waited and even offered me a discount for the wait.Boost needs to step their game up. poor work ethic to mention to their customers to purposely leave a bad review simply to gain more customers. You have definitely gained a customer. Thank You
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December 2020 by Lakisha Finley
Best hospitality, amazing customer service. Eva and kimberly have given me the best customer service since ive had my service! Always help with any issue i have. Totally recommend this location.
