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February 2024 by Norberto Aguilar
Excellent
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February 2024 by Laurie Cain
Guys working front very nice and helpful
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January 2024 by Predicame Viry
I talk to the employee Cesar wow very bad employee I ask him to help me to check my battery in he say he can not help me that I have a to take off my battery of my car in give to him in I told him I am a women in I dont know how to do it very bad services he told me to go to a other store in go to autozone to check my battery wow really? this employee is giving bad services today Jan 10 2024 around time 5:20pm
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December 2023 by JP
When on a Friday morning at about 945.One older gentleman helping a customer with a Transmission Gasket that the customer didn't even know what Transmission was in his car. I was waiting in line for about 15 mins. Other employees were there putting parts in counters as well as talking to each other. No one cared to say will be right with you or even start to help with parts I needed. I left and have my 349.99 dollars to Autozone. O well looks like I won't be going back any time soon.
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November 2023 by Joni Laverdiere
Great service. They always know exactly what you need.
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November 2023 by Eric Jones
Frank went above and beyond to ensure we were taken care of. Excellent employee!
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October 2023 by Cindy Hulstrim
Had what I needed. Everyone was very helpful!!
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October 2023 by chris downs
Not my favorite place. Rarely have the parts I want. Always have to get the more expensive ones.
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September 2023 by Julie Chandler
Unhelpful, one person gave me terrible advice and everyone else actively ignored me when I approached them for help.
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August 2023 by SHENANIGAN MEDIA
Diego was a HUGE help! Customer service was off the charts. He helped me with everything I needed with a friendly attitude. He is a prime example of what O’riley needs in there stores. Thank you!
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March 2023 by Mike Rotch
Pros- Usually has better inventory than Autozone-good membership and rewards system-replace broken tools quicklyCons - Service can be really slow at times so lines often form-Employees don't volunteer to help shoppers find things-Was never asked if I found what I was looking forOn my last visit I was the only one in line and there was only one cashier at the desk busy on the phone, I had to wait till the cashier finished his lengthy phone call to check out despite 3 other employees freely walking about the establishment not doing anything. I must've waited 5 minutes till I was able to pay for my things. I know I may be petty with my nit picking but I value my time and I don't want to waist time standing in line.
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November 2022 by Freddie Tate
Staff assortment and part availability all exceptional
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November 2022 by Queen Kady
Service was great, Jason was very helpful and even went the extra mile to make sure I had what I needed and explained in details.
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November 2022 by Angelia Corvera
It's posted in the sign on the door(as well as online) that they are open until 10pm. I'm here at the store its 9:50pm and they are closed already.
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August 2022 by Walter Ibarra
Poor customer service. I called for a part and they confirmed that they had it. I show up and because he couldn't find it, he said he didn't have it. He calls another store and confirmsthatvthey have it. I show up to "the one on Florida" and they weren't called, it was "THE OTHER" store on Florida . This store didn't have it. I show up to "THE OTHER STORE ON FLORIDA" and they have the wrong part. The first store employee seemed he was bothered by me asking how to get to "THE OTHER STORE ON FLORIDA" . If service is an issue, don't work with the public. Plain and simple. Next time confirm you have what I'm calling you for. It's because of the quality of customer service you provide that I go to AUTOZONE. They take the time and even make suggestions. Too bad they were closed and I had to settle for O'Reilly.
