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October 2023 by Moises Salazar
I usually only give great reviews to support small businesses, however,y experience with O's Tires merits a negative one. A relative recommended I go to O's Tires. Previously I would always go to Desert Tires, but my relative told me that Oscar at O's had better prices. I called to inquire about the pricing for 4x new Hankook tires for my business' truck. The price sounded great so I ordered the tires over the phone because they were currently in stock. Tires arrived, and I take my business' truck for the 4 tires. I went about paying with a business check, hence, my CPA advised I lay with business check whenever possible so as to have a paper trail of all business transactions. This is where it gets interesting, awkward, and shady when things take an unexpected turn. Suddenly, the price changed because I was going to pay with a business check. Nonetheless, the person that I was dealing with was the owner Oscar whom by the way was rude, unprofessional, discourteous, impolite and unmannerly throughout the entire transaction, mind you. I'm a business owner and I certainly do not treat my customers poorly, nor do I act unrefined, mind you. The problem here was that I had already made a check for the new tires at the price that Oscar had given me over the phone. Suddenly, Oscar erupts! "I can't take checks, I don't take those...my bank won't let me deposit checks". That is the most preposterous pretext I've ever heard. I had to explain to Oscar that I'm a business owner and my CPA advised I pay with checks whenever possible and nearly contended with him that I am not the business client he should do wrong. Oscar got upset and his terrible and unkind demeanor became evident. He had raised the price in that moment about $150+ because there was no other way he would accept a business check, mind you. I was baffled, appalled and in disbelief of Oscar's highly unethical business practices. Needless to say, Oscar was making a scapegoat of me for the increased price, mind you. At that point, I had to run another business errand and had absolutely no time to have the new tires removed and get the old tires reinstalled. Hence, I write a second business check in front of him for the increased amount. By now I had 2 checks for the full sales amount. That wasn't enough for Oscar, he only wanted ONE check with the full amount, instead of two checks I had already written and signed. Business checks are expensive, mind you. At that point I was irate, upset, disappointed and had a disgusting/bitter taste in my stomach by such inconsideration on Oscar's behalf. However, I kept my demeanor... I wrote a THIRD business check and took back the first two checks I had already made. Only then was the unkind owner satisfied. [Talk about customer satisfaction!] The owner then claimed that business checks and credit card payments would incur a higher charge because of "sales tax", whereas cash payments would not. Is that not shady? You can get in trouble with the California Department of Tax and Fee Administration for that type of unethical practice. Nonetheless, in retrospect, sales tax in San Jacinto is 8.75%. The increased price was absolutely overpriced that Oscar was clearly charging higher the sales tax rate of 8.75%, mind you! Charging more tax than the established sales tax rate is illegal. I'll never be coming here ever again.
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September 2023 by lincoln L.
I was refered to O's Tires because i have a rental car and ran over glass and Americas Tires said they couldnt patch the tire and i would have to purchase another. I took the rental car there the patch the tire and got it on the car fast like a pit crew! Def give O's your business and support local small business. also they fixed the tire on my truck that same thing i was told couldn't be repaired! Thumbs up keep up the good work!!
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August 2023 by Kevin Felix
Worker stripped a lug nut didn't bother to tell me . I noticed later I'm missing another lug nut. Usually good service just the guy that I got was terrible.Bulky darker fella who spoke decent English
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July 2023 by Terrance Harris
Would rate 0 stars if I could. Recently bought new tires from them, they told me it had a warranty so when the tire ripped I assumed they would value their "warranty" and all they told me was that it only covered nails and they would patch it for free. How is that a warranty? Then another tire shop I went too for a used tire told me they sold me faulty tires. Never coming back here.
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July 2023 by R M
This will forever be my go to location whenever I need tires because they always have the best deals. They never let me down. I highly recommend this place if you’re stuck inside of different tire conglomerate. Just go to O’s
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June 2023 by terry dunn
I took a tire I bought from midas tire in Hemet that they told me couldn’t be plugged and got the tire plugged at O’s tires and wheels. So in short don’t trust Midas of Hemet and trust O’s instead
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April 2023 by Justin Ross
I went to Ramona Tire , waited 4 hours for them to tell me “ sorry can’t do your tires we tried” so crushing for time because all other tire shops were closed! I needed these tires bad! So I googled “ tires near me” and Os tire was the only one open and only for 40 more minutes, so when I got there, they told me they can do it no problem pull into the first shop door, literally 25 minutes later I was back on the road! THANK YOU SO MUCH I WILL DEFINITELY BE BACK!
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April 2023 by chris downs
Love this small town business. I recommend O's tire over every big name in town. I will only get tires here. Oscar you have an amazing team.
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March 2023 by Raul A.
Had a bad wheel alignment was offered a good price for tires all terrain and alignment. Very fast service.
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February 2023 by Ivan P.
went yesterday evening to get new tires they did a leveling kit on my Tahoe they broke a plastic under the bumper and damaged one of my rims plastic parts worst place to go and scratch the rims more do not go there !!!
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February 2023 by Anthony Howard
Customer service is horrible, was originally quoted $140 for a tire, specifically mentioned the brand and size, went in the next day to order said tire in which they quoted me $290, how in a days difference do you jump up $150 dollars, get your facts straight before you quote quotes.
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February 2023 by Yesmin Cortes
Don’t go here unless you wanna be scammed the guy said it would be 440 and then after we came to pick up trued to charge us 520 and said it was because we were using card but I’ve bought tires from here before and never have they charge extra for card !
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January 2023 by Yasmin Saenz Espinoza
We came as a first timer here. They really worked with us to what would be best and what we wanted overall. They were nice people and put their knowledgeable to their use. We got rims that made us happy in the end. No where have I gone that made us feel like real clients. 10/10 recommend ✅
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January 2023 by Remy Lucious
Always helpful and happy service. Best prices!
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January 2023 by LvPopsnSon P.
Got a tire quote from E & E tire so I decided to call O's Tires...Got a better quote for $480 for the same brand tires that E& E quoted..I arrived 10 minutes later let them know that I called and what they quoted me. Took about 30 minutes and when I got the keys and I went to pay for it with a debit card they wanted CASH. They did not tell me this over the phone or I would've brought it. So I had to drive to the bank, get the money and come back. Very inconvenient! I asked him again why did they not tell me this over the phone and he did not answer me. I also originally they did not give me a receipt. I had to ask for one, and it didn't even say much on the receipt, just new tires...that was it. No cost breakdown,not the name of the tires... After I got home, I noticed that they put on a different brand what I was quoted. It was a non-familiar brand as the original tire that i was quoted so I let it go. They should've at least told me! The price was very reasonable, but the fact that they put on different tires then what I was quoted, and they insisted on cash was a little sketchy!!
