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February 2024 by Victoria Herrera
I went online to get a guest pass for this location and was able to get a code and everything, when I arrived at the gym and presented them I guess pass they told me I wasn’t able to work out there because they had hit capacity. There were may be 20 people in the gym and then the manager came out and instead of being kind he was a little bit condescending and told me to have a blessed day. He then also told me that I could work out at another location that was like 15 minutes away from me, but the whole point of going to a gym near home is for the convenience. It’s unfortunate that there is literally no customer service left in this world. I would definitely not give my money to this franchise at this point.
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February 2024 by Lindsay adams
I come here for classes often but unfortunately this place never cancels the class on the app. Most people travel far to follow a good instructor and it's upsetting to see a tiny sign on the desk that says "sorry class is canceled " Most days I rush from work to make it on time.
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February 2024 by Jen Jen
The treadmill is absolutely disgusting here. So gross!
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February 2024 by Ray Howell
When did this place stop being open 24 hours 7 days a week? And who let this place become a super sport with out all the added amenities?
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February 2024 by Gene Shaffer
Overall decent facility but you need to fix your WiFi. Does not work on android or iOS. Connected? But no prompt to authenticate or anything.
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December 2023 by J M
*** Shower area desperately needs to be pressure washed!!! **There is so much black mold and also rust streaking that I've decided I can't shower here anymore unless it gets fixed. Literally makes my asthma cough kick in.Friendly staff and good equipment tho.
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December 2023 by connor provines
Every. Single. Bar. In this whole facility is bent. It's actually unfathomable. No matter how often it's brought up, nothing changes. I swear 24 ships their defunct equipment to this location.If you're looking for Olympic plats, go to another 24.
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October 2023 by Kayla Haney
crazy how places like this will charge you so much a month and still can’t even bother to get it deep cleaned every so often. this was my first time in this location, I walked into the bathroom and immediately walked back out the door while taking pics on the way out. DISGUSTING in here! And it smells horrible! I’m so tired of these nasty gyms!
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October 2023 by Nick
This place sucked. Tried a trial membership and their gym was way crowded, outdated, and had limited equipment.Would highly suggest American Barbell or another gym close by, instead
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May 2023 by Margo B.
I really like this Gym mainly because it's close to where I live. I'm a senior citizen and I enjoy the senior yoga class, however the class is way too crowded. It's packed in and we all have to wait outside the classroom before the last class ends. I'm sure that is annoying to folks who are working out. They really need to add another yoga class for seniors or limit the amount of people. Packing us in like sardines isn't healthy or calming.
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May 2023 by Fernando A.
I think the issue with smaller gyms is that they do not cap the amount of people that come in. They either need to cap the amount of people or abide by their rules. Multiple times I have been here and there are folks on a machine or a squat rack pushing half an hour. If additional equipment doesn't fit in the gym, they really need to figure out how to manage the amount of people. Especially the influx of teenagers In a group hogging multiple machines. I've been coming here for over a year because it is close to my home, but it's getting ridiculous and I am looking for other options.
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March 2023 by Nicholas Martinez
There’s been a handful of times over the last few months that I show up and the openers haven’t been there to open up the gym. Inconsistency is the worst, wouldn’t recommend this location to my worst enemy.
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January 2023 by Evan K.
While having a 24-hour membership, this is my go-to location in San Jose. I like the simplicity of this gym, and it's not overly crowded like most 24-hour locations. It has a nice flow with a turf area, weights, and machines on the 1st floor and cardio/core on the 2nd floor. This location has NO sauna, basketball court, or pool like most locations. The 24-hour brand needs to upgrade this location asap! The adjustable benches, stair masters, and treadmills are old. The locker room looks and feels old. The floor mats are worn down to where can see the concrete. Lastly, they need bigger/better TVs; most locations in Southern California have nice TVs playing sports and music. This location plays Friends and Reality TV.The staff needs to clean and maintain the gym better! When I go at nighttime, paper towels are on the ground from people wiping their machines. Parking here is ample and will never be a problem!
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January 2023 by Paul H.
Clean but minimal equipment. Most of the equipment is 15+ years old. The only impressive 24Hour I like is the Santa Clara location; Lawrence/el Camino. It a little far but I'll go twice a week at this location because it's that nice. New equipment and very clean gym.
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December 2022 by Brenda L.
Bathrooms are filthy! Same feces stain for weeks! Please get someone to clean. Perhaps a temp agency while you hire. This is unacceptable and unsanitary. They stink. Our membership dues include use of the toilette!
