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October 2023 by Philip Chung
* great access hours (6AM-10PM)* convenient location* decent price* well-lit* that James guy is great!
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October 2023 by GoGo Getter
I had my things here for near 3 years, and it was the best experience. The surrounding area does have some homelessness, and it is a bit remote, but it is one of the most secure sites I've seen. Cameras everywhere, and you need a code for everything, alarms Very clean, never had to deal with vermin or bugs problem, units are spacious, accessible, and secure. Restrooms always clean, and you know that's a good marker. The rent was affordable initially, but it did get raised too much after a while, so I decided to go to a A-1 storage location closer to me.
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October 2023 by Laurie H.
The facility is clean and seems more secure than others. We have had spaces here for years with no issues at all. James in the office is friendly and very efficient.
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September 2023 by Michelle J.
Great customer service. Friendly staff. Clean and easy access to units. Large elevators for easy moving
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August 2023 by lisa green
James and his crew are so professional and polite in person and over the phone! If you're needing a storage unit this is the place. Spoken by a happy client of 4 years!
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July 2023 by Homero G.
I have been renting in this place for a few years and it is very clean and safe and the staff is very friendly, thank you Mr James
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July 2023 by Marsha N.
I rented a unit here. The facility was always clean and felt safe. Management was friendly and easy to work with. I would recommend.
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June 2023 by Jesus M.
James at A1 self storage was very helpful. Helped me pick a good storage unit and offered great customer service. Will recommend this storage facility to family and friends.
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June 2023 by Cindy Gallego
James was amazing; professional, friendly and thorough. We’ve had storage units for years but this is by far the cleanest, securest and best priced.
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June 2023 by Daniel G.
Great service, great people, very clean and great prices. James was great. Thank you James
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May 2023 by Chris Monroe
I recently received a rate increase of near 100% where I was storing my belongings, so I decided to shop units in the nearby area to find a better deal. I found A-1 - Santa Ana, which was conveniently located near downtown San Jose. James & Bailey assisted me on-site; Bailey was able to assess my storage needs pointing out ways I could reduce my costs by getting me appropriately sized to a unit, recommended their customer protection plan as a economical alternative to using my own insurance, and offered to put my rental on automatic payment to insure I avoided late fees. James & Bailey walked me through the rental agreement and both expertly answered any questions that popped-up. In addition, the facility was immaculately clean with beautiful elevators. You can really tell that James, the facility manager, has a keen eye for detail and cares about the facility. I have complete peace of mind storing my belongings at A-1 Self Storage - Santa Ana with James & Bailey. I look forward to checking-in about my experience storing with them!
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April 2023 by Veronica A
Convenient, good prices, and safe. Staff is great. Ask for James, he's so knowledgeable, efficient, and kind.
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March 2023 by Ray S.
I appreciate how clean and secure the facilities are. The location is very convenient being near 2 different major freeways. I stayed here for 2.5 years and never had any issues. The service has also been very good. James is very responsive and I can appreciate his sense of humor.My only knock is the number of rent increases and why I can't give it 5 stars.Overall, a very positive experience and would recommend this storage facility.
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February 2023 by jessica johnston
The manager, James, and staff, Juan, are awesome! Very helpful and friendly.
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February 2023 by Andres S.
Amazing and very clean location. Amazing staff and people working here. Matt even know your name by hearts. He the reason I stick around great individual that represent this company.
