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February 2024 by Bill L.
did not wish to work on Honda Shadow disappointed and feel irritated, obviously my needs are not adequate
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February 2024 by Frank Yu
Great and professional services
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December 2023 by Bob Whitcomb
Save me a bunch of money!
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November 2023 by Michael D.
The best Ducati service in the Bay Area. I've been taking my bikes here for a number of years. Jim is a great guy, and a wealth of knowledge. He was the lead mechanic for Nichols for many years before taking over Advanced Cycle Services (ACS). Service is timely, quality, and very reasonably priced. Jim is friendly, honest, he won't sell you parts or service that you don't need. While I typically bring my 748-998 Superbikes, I've seen everything from Kawasakis to Harley's, both classic and modern serviced.
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November 2023 by Chris M.
I needed a fork seal replacement for a Ducati 959. This was my first time having work done at Advanced and I was pleasantly surprised how honest Jim was regarding appointments, schedule and cost. Jim was open about what needed to be done, who would do the work, the cost and the time. I opted to remove the shock myself and have Advanced work their magic with the seal replacement. Done quickly. Fork back on the bike. No leaks. I will certainly be coming back.
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August 2023 by Cameron C.
These guys are the best. Very helpful and informative. They even take pictures of any discrepancies with an iPad for peace of mind. Glad I brought my Multistrada to them!
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August 2023 by Malik
Good dude, fair prices
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July 2023 by Scott M.
Doesn't answer calls and turns away business. If he finds the time to work on your bike please let me know so I can drop my rating.
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July 2023 by Dan D
The owner does not care for customers and responds arrogantly. Also he tries to rip off by providing a higher estimate for a small task and makes it complicated. I had called for a simple brake pad change on my motorcycle for which most repair shops charge $30 per brake pad. The Advanced Cycle owner made it complicated by bluffing that he does not know about my motorcycle and he can't provide me with an estimate. I politely ask him to google my motorcycle model on the internet for the same. He then said he doesn't have time for this and he doesn't need my business =), then he quoted me$ 120 for both wheels. Then he realized he lost my business and then he says, he can even do it for free, as sometimes he does it for free. Anyways, I did not want to waste my time as he wanted me to show my motorcycle in person as he does not know how to google it. He lost my business.. well but he did not want one..
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July 2023 by Cameron Coyne
First time using Jim and Advance Cycle Service. I dropped off my Multistrada for the Desmo Service and some new tires. I can honestly say I was blown away with how thorough and detailed they are with their work. They really went up and above all my expectations. They took pictures of any issues and repairs for documentation. This is something I have never experienced with a shop. They did amazing work. I will be back time and time again. I will be sending everyone I know their way. Thanks again!Services: Delivery
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July 2023 by Shirish Patil
Jim is amazing, very genuine and always recommends what’s best for the bike and for rider. I did my 1200s MY2015 Monster’s DESMO service and after that i love it. He also installed DUCABIKE, rear wheel Sprocket set and Clear Clutch Oil Bath from him. He is absolutely professional.
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July 2023 by Robert Bruchhardt
Jim is super transparent and very easy to communicate with. That goes on top of him being a Ducati expert obviously. This is the go to workshop if you own a Ducati and life in the bay, period.
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June 2023 by Maverick S.
Called for an estimate for a rear tire swap for my Indian FTR. Jim gave an estimate and let me know it could vary if additional work has to be done. Came in on a Saturday 10:30 and bike was finished by 12 . Thanks Jim and team for the quick turn around time, tips about patching tires, and adjusting my camera mount so it doesn't interfere with the suspension. Appreciate the affordable and honest pricing. Definitely recommend this shop.
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May 2023 by Carlos A.
Brought in my wheel and new to me tire to get replaced, left it and came back for it an hour later. The service was awesome and they're very nice people. They do a lot of Ducati work but I will definitely bring my Honda when it's less busy for some much needed maintenance. Thanks !!
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May 2023 by David R.
Jim and his team will get all my future Ducati business. They got my Monster 821 timing belt issues sorted, checked my valves and found multiple small detail issues that were corrected. It would have taken weeks to get an Appt at two of the Ducati dealers and they were trying to sell far more maintenance than I needed. I got the bike in and back in three days as they squeezed it in so I could make a ride to the Quail MC event. They keep a photo log of all issues for future reference. Overall price was fair as they were efficient and highly knowledgeable.
