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November 2023 by TapUout Vaifale
Was on the market in looking for another vehicle and Beth’s here at USA ALL MOTORS made it easy. Was able to get everything taken cared of in one day! Highly recommend them! Was able to drive off the lot before traffic. Thanks Betho and all @USA ALL MOTORS.?
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November 2023 by Nick M.
The owner is being disingenuous. The issue is not that they sold the car to someone else. Cars come and go. The issue is they lied to me and wasted 1 hour of my time. With a 9 year old car, nearly 90,000 miles, and a thin CarFax report, there will likely be issues. That's logical to assume. Typically a leak as seal ages or maintenance is overdue.1. In response to the owner, I did receive a text rejecting the offer but no name was attached. That was the 1st red flag. Yes the offer was low since there was no "inspection report" nor a "conditioning report." Neither of which they perform nor furnish.When I replied what can you do? NOTHING. No response. Shortly after, I received a call from Jay who must be the relief pitcher from the bullpen. Jay proceeded to tell me "what I wanted to hear" and the end result was he did not do anything that he said he would. 2. To owner's comment "we explained to you thoroughly that we cannot get to the deal you wanted." That is FALSE. I spent an hour on the phone with Jay explaining my request to get the service records from the dealer as only the owner can make such a request. Next would be an inspection at the dealer.Jay said he would get the records but need some time. There are two Mercedes dealers close by. He failed to do so and clearly had no intention.When I did not hear anything, I followed up. Jay insulted me by text and proceeded to use foul language. MOTE: See My google maps review and message screenshots.AGAIN, I did not make any demands whatsoever. I simply asked. If they had done things properly and ethically, I would have come up in price. 3. The owner is deflecting. Notice how I'm the problem? He does nothing but blame me. I only asked for information as one would on a 9 year old car and nearly 90,000 miles "out of warranty."For the record I don't disparage businesses. Unfortunately in the car business there are too many dealers who will go to great lengths to sell a car dishonestly AND the buyer doesn't know what they are getting themselves into.The out for the seller is they claim the seller bought out of warranty "as is."The truth is they are looking for a less discerning buyer who knows little to nothing. They just want you to open your wallet with no questions asked. If it's too much work to deal with long distant in state buyers they should have said so and saved me a great deal of time.Therefore my one star review is fair, impartial and completely justifed.
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September 2023 by Mario Jacobs
OMG! They do an excellent job. The guys are great! They work well together as a team.Thank you for the team experience and allowing me to be a part of the sale experience.They are wonderful. They are beautiful.
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September 2023 by Giselle Diaz
GREAT customer service!! Went above and beyond; out of their way to help me get my first car when I had ZERO credit. They were able to work with my budget and needs. Got the car in less than four days!! If you’re thinking about coming here, you definitely should!!
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September 2023 by Hollis T
I was in the market and looking for a reliable used car for my son. I saw All USA motors on Google Maps and read many of the 5 star reviews. One of the hardest things in buying a used car is trusting the seller. Jose had nothing but trustworthy written about him so we drove down to look at the cars on his lot. Jose and I spoke on the phone and he seemed genuinely helpful and not at all like someone who was about pressuring a sale. My wife and I found a 2016 Kia Soul on the lot that was perfect and what we had in mind for our son. No pressure sales and it was brought out for us to test drive. When we got back we discussed the car and price. Jose's manner of finding the right car for you is more important than pressuring you to just buy one. He worked with our budget and also took care right away all of the requests we had for the car. His staff (Mo Mo and Irwin were the best). After the purchase he assured me that if there was anything after we left that I had concerns about, not to hesitate calling him. There is a saying, "You Can Easily Judge the Character of a Man by How He Treats Those Who Can Do Nothing for Him." Most people (dealers or private party sellers) after the sale would quickly forget about you once they had your money. Jose is not that type of person. We had a concern with our new used car a few days after we purchased it. I texted Jose about it and he did not hesitate to reply back and work through the issues with me. That same afternoon, I returned to All USA Motors and Jose had his team resolve the issues within an hour! He truly is the best and I cannot say enough good things about his business and the way he conducts it. When my second child is in need of a good used car, Jose will be where we go to look. A definite recommend to friends and family. Thank you, Jose!
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September 2023 by Mario J.
I had a great experience with the team in purchasing for pleasure. Find the one that you like that they have available and speak to the team on purchasing the one that is complete, inspected, procured and ready for delivery. You will have a great experience when you choose the right one to suit your needs. Have an awesome one and.... Party On!
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September 2023 by Sarah Coombs
Shopping for a used car can be a trying experience. Not so with All USA Motors. Jose is an absolute gentleman who obviously takes a lot of pride in his business. He came in on a Sunday, his day off, just to make sure we were well taken care of when we test drove a Mercedes GLK. We ultimately went with another vehicle, but not because we didn't like or have confidence in the one he offered, just because we decided we wanted a different type of car. We wouldn't hesitate to shop at All USA Motors again and we'll gladly recommend them to our friends.
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August 2023 by Christopher Musquez
After being in an accident, I needed a very good car at a very good price quickly so I could continue working. I'm so glad I ran across Jose at All USA Motors... This is definitely a dealership that I recommend to my family and friends and you should stop by and say hi to them if you need a good car at a good price
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July 2023 by Patricia Hover
We recently visited ALL USA Motors and found the vehicle we were looking for.ALL USA Motors is a family owned business. They have a professional, efficient, and friendly approach with their customers. We learned about the details for our car and had a good test drive. Once we decided to purchase this car the paperwork was easy.They took care of everything, including the title transfer and registration. We were very happy with the service we received and the car we bought from them.We recommend ALL USA Motors to anyone who is looking for a nice quality pre-owned vehicle.If you are in the market for a pre-owned. vehicle check out ALL USA Motors.I am glad we did!
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July 2023 by ANGEL GALLEGOS
All USA Motors is the place to buy your next car, hands down, very friendly, Jose Luna is the guy to talk to/Boss if you go here to get your next car, I would recommend buying here for anyone looking for a good car, helpful, great place in general
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April 2023 by Aslıhan Doldur
If you want a car that won’t be a problem in the future, All USA Cars is the best option for you. We came to California from Turkey and we didn’t know how to buy a car, how to choose it, how to prepare the necessary documents, how to register it, how to get car insurance. But it was okey because Jose always tries to help in any way possible. His attitude gives you confidence. If I want to buy another car, I will choose here. I highly recommend Jose and his team.
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April 2023 by Serhat Sengul
I came from turkey. I bought my first car from here. I've been using it for 1 month. I am very happy with the car. This is a very professional establishment. He is a good man, Jose a kind and gentle man and I know that he adored his job.he will help you a lot for the best choice..
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April 2023 by Ashley Telly
A very professional company to work with. Jose was very helpful and accomodating. My husband and I are repeat customers who no longer live in the area, but the 3 hour drive was worth it for us to give them our business again. They worked with us on the deposit and made sure to have all the paperwork lined up so the process went quickly and smoothly upon arrival. We are very happy with our new vehicle.
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April 2023 by Barbara Ladin
Jose was so attentive and generous with his time. He answered every question we had took time out of his day to send pictures of the specific parts of the car we asked for. We live over 400 miles away and we're prepared to travel to purchase based solely on our interaction with Jose but a newer vehicle meeting our criteria just fell into our lap closer to home. Can't recommend him enough.
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April 2023 by James Telly
5 ?! Jose and the team are all about helping the customer, they'll do whatever it takes to get you in some new wheels. We've just purchased our 2nd vehicle from them, looking forward to continuing our business with All USA Motors.
