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March 2023 by Brandon
The absolute worst experience I have ever had with a real estate agent. Elle Xu wasted five hours of my life and a half a tank of gas. The pictures in the listing weren't at all representative of the actual condition. After driving two and a half hours one way I get there and the place was trashed, house and barn were not as pictured as they were turned into an indoor grow operation. I was told to call her when I got there to receive an access code and she wouldn't pick up her phone even after speaking with her just before I left to confirm she would be available when I got there. No answer and never returned my call. I guess this is how she treats customers who aren't looking to purchase one of her multi million dollar listings.
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August 2022 by Jeff L.
Nguyen is great to work with. Always communicated quickly and was very helpful through my first home buying experience.
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August 2022 by PingWah P.
My fiancée and I cannot thank Nguyen enough for helping us through the entire homebuying process! From bidding all the way to closing, Nguyen was able to give us clear guidance in every step and walked us through all the documents to ensure we could secure the deal for our dream home. In addition, he speedily updated us throughout the entire closing process and was available at any time in the day to answer all our questions by phone, email, and text. We highly recommend Nguyen for his exceptional service!
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July 2022 by Lam L.
Nguyen is very well versed in real estate and has guided me through the whole process. He has kept me well informed, answered questions, and reassured me when I was having doubts. My process was very tedious and year-long and Nguyen remain active throughout the entire endeavor. I would regularly send him 2-3 houses every week and he would diligently provide me with all the disclosure documents and feedback on price valuation. If this is your first time buying, then I would recommend Nguyen as he makes it very seamless. With his 10+ years of experience and knowledge, you won't need to google anything at all.
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April 2022 by Arti G.
My husband and I always debated over whether to sell our property to buy one or to refinance it. Nguyen went above and beyond to help us see things from both prospectives of a buyer and seller which provided so much clarity in making a decision. He wanted to help us make a decision that suited our budget and our needs. He was very patient with us and responded quickly to our questions when we had concerns. We really appreciated it. Nowadays it feels like people lack that. It was very refreshing. We will continue to do business with him.
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January 2022 by Essa C.
Nguyen is "The Guy"! He's all up for the clients needs and not his pocket. We've talked for almost 2 years back and forth if we should buy a house, and now we went all out! We got our dream home. We wouldn't be able to make it without his help. We really appreciate all his good intentions. Again, thank you Nguyen!
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May 2021 by Lucinda N.
Whoo hoo! New homeowner April 2021! So dating back to mid September 2020, I was finally ready to purchase a home but haven't been in the market since my last sale in 2014. I was in need of a new realtor to work with so I reached out to friends and family and decided to go with my cousin's recommendation (shout out to A.P.!). I texted Nguyen and within minutes he replied and then within less than 15 minutes we were on the phone discussing my financials and timelines. After our discussion, I felt comfortable and connected with Nguyen so we quickly started the preapproval process. Nguyen then enrolled me through MLS listings where I can access homes that are available in the market which was another great source besides using Redfin/Zillow. Preapproval ready! Home search time!! By early October I started searching for homes within South San Jose. As soon as I saw a property that I was interested in I would send my AM/PM texts to Nguyen and he would immediately reply no matter what time or day it was. Accessible indeed! Appointments for the home view would be scheduled instantly and always based off of my availability. Flexibility is key! After a few months of home viewings and getting outbid multiple times in SJ, Nguyen had a positive outlook and always encouraged me to keep searching until we find the right one. After a property viewing, if I'm interested in making an offer then Nguyen would do his due diligence, requesting any property reports that are made available by the listing agents, do research on the property including reviewing any available comps and provide me with ranges on the property's value. Never once throughout the process did he pressure me into making any irrational offers even in this hot market. Patience is a virtue! 2021 rolls around, New Year comes with new changes. A change in my career allowed me to be able to look outside of South SJ so I decided to take this opportunity to target Morgan Hill. Still a bidding war here! But in the end, I finally found a home that I really adored and Nguyen's structured offer helped to achieve this home. What a success! He even followed up with me a week after closing to see how everything was. Timing was right! I was having issues with the GE stove and with Nguyen's assistance he was able to quickly get answers from the listing agent/sellers which helped save me money from having a technician come out to diagnose the problem. Issue resolved! You can definitely count on Nguyen to assist with your home needs and his responsiveness is on point. He is committed to prioritizing his clients wishes and delivers promptly. His honesty and willingness made this business transaction feel more personable and it eventually will lead to a long term friendship. :) TY Nguyen for providing exceptional service! Happy house hunting to those future homeowners reading this! ;)
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May 2021 by Esli L.
Nguyen helped me buy my first new home and refinance my house almost a year later. He is an expert in real estate. Ask him anything. He provided clear and prompt responses by email and text. He has been super honest, trustworthy, not pushy, and works hard to get it done quick. I'd go with him over and over again.
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April 2021 by Tim K.
Something I learned in this market is you need someone that is up to date and knows how to aggressively close deals, or you'll end up making offer after offer and just stay renting forever. Nguyen knows how to do it, and quickly. I am a first time home buyer with a complicated self employed history, and Nguyen and his highly recommended loan officer Mike Rosenfeld made big promises and came through on all of them, delivering even more than what they said. I went from seeing the house for the first time to getting the keys in less than 3 weeks. Not afraid of the process anymore and I'll be coming back and referring everyone I can.
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March 2021 by Ramin Moazeni
I was a pleasure working with Ali for refinancing my primary residence. Ali is honest and trustworthy and gives you the best options that matches your needs. He communicates well and keeps you informed of every step of the process. The whole process was easy and stress free for me. My loan closed on time and very satisfied with Ali's work. Highly recommending Ali for any mortgage or real estate needs.
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December 2020 by Toan N.
If you are looking to buy a home or selling your home then look no further, Nguyen is your guy! Nguyen helped us purchase our first home and he made the whole process super easy. We initially had complications with our Loan but Nguyen and his Loan parter kelp fighting for us non stop and eventually we got the loan and was able to get our dream home. I definitely can't thank him enough. He is a true blessing and is a straight up honest guy who will fight for you to the end to get your dream home. Thank you Nguyen for everything. I highly recommend him. Definitely 5+++++ stars!!!
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September 2020 by Kaochio S.
Mr. Nguyen Le is a top-notch real estate professional. He is very knowledgeable about real estate sales, buying/selling, and knows about mortgage loans. I have worked with him on purchase and refinance and both times have been excellent to work with. He generously offers his time to accommodate your schedule and he is helpful every step of the way. I can appreciate when a business person returns my call back in a timely manner even when no update is available. Mr. Le can be trusted to help you with anything related to real estate. I recommend 5 star rating and if I ever need to buy, sell, or get loan financing I will be contacting Nguyen.
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August 2020 by Nikolai A.
We've worked with Nguyen through two home purchases and the sale of one. He was even able to get us from preapproval to in contract under asking price on a new house, and sale of the old house at asking price, all within a week and a half, which is crazy fast. That can often take months. None of that would have been possible without Nguyen's super fast responsiveness and willingness to go the extra mile. Nguyen is very trust worthy and hard working. I would recommend to anyone. Thanks Nguyen!
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December 2019 by Nix E.
This review is long overdue... We met with Nguyen back in February 2019 when we finally decided to own our first home. Nguyen asked all the right questions and was very knowledgeable. My wife and I looked at properties, for about 5 months, and Nguyen did all the research on the properties we were interested in. He'll send us all the information and help us decide if it's worth making an offer. He never, once, pressured us into offering more for a property. Thanks to Nguyen's years of experience, a quick offer that we made because of an urgent text message he sent me, was accepted right away by the seller, 3 hours after he asked me if we wanted to make an offer. He sent me a message telling me that he's leaving in 2 hours and to let him know if we wanted to make an offer so he can submit it before he goes to Half Moon Bay to have dinner with his wife. I sensed an urgency from his message, so I told my wife about it and we decided on a price. Nguyen submitted the offer before he left the office and while on his way to HMB, I got another message from him asking "Are you available to see your house tomorrow?" So thankful for that urgent message, Nguyen's intuition was on point! We highly recommend Nguyen to others needing a broker/agent. Keep up the great work Nguyen!
