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January 2024 by Omar M.
Takiyah the branch manager is amazing to work with! Thank you so much for all the help. Excite credit union has gained a lifetime customer!
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January 2024 by Hector I.
Great place to invest and bank with it does get really busy been banking here since day 1 area is great by the house .
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December 2023 by Alexander A.
This credit Union is full of fantastic employees and they are very helpful willing to answer all you're questions in a timely manner with a big smile and and since of happiness for allowing them to earn their business!!
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December 2023 by Rachael Nguyen
The customer service line is literally always terrible. Agents always give false information and waste my time. Banking here has been an extreme inconvenience. Do not recommend.
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October 2023 by D B
Somehow Excite Credit Union got my email address and now they won't stop spamming me with someone else's banking information. I have never been to their bank and do not even live in a state where they operate. The first time that I got an Excite Credit Union email, I called them and they said it was an input error and that they had removed me from their system. But I still keep getting their spam emails (it has been months now). When I call now they say that I'm not in their system. Obviously that is wrong because they keep spamming me with someone else's loan and banking information. Be careful about giving them your email address.
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September 2023 by Rosalinda P.
I went in yesterday to Excite on Curtner Ave talked to a guy named Diaz Went in for a loan was told I was denied due to child support I am currently up to date with my payments I have a J.O.B but he said they can't help anyone that owes child support. For a 1200 loan Not helpful at all I feel he did not even try to help. Maybe since it was almost closing time They're commercial is deceiving they claim to help anyone with any type of credit
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July 2023 by Maria Y.
Can never a hold of the branch. Domt bother banking here!
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May 2023 by Juan A.
I've been with excite for over 5 years and my experience has been exceptional. I have worked with them for several loans includeing a car loan. The processes have been painless and fast. They are very helpful.
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April 2023 by Christine Otero
VANNESSA QUINTANA IS VERY RUDE IN CUSTOMER SERVICE. They need to train her. Very rude!!
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March 2023 by Luis Corpuz
This bank and excite branch is the most incompetent bank I have ever encountered. I came in with 25 days ago and drop off a trust document to transfer a family members account into a trust and they have done nothing with it. My family spend over $10,000 in attorney’s fee for a trust and they have wasted it and at end my uncles account was put on hold and our family are scrambling around on how to pay bills because they did not do their job.
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March 2023 by Aster Shenikuta
All customer excite credit Union I will like you to now what happen on me . To get verification latter they charge me with out telling me they took $10.00 it’s very sad . Be were your account to check our account .
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March 2023 by Tina Marie
I've been banking with them since they were the GE credit union... Awesome customer service and great banking experiences
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February 2023 by Chan W.
I had a wonderful experience at the Curtner branch! I had misplaced my phone and my keys. I had first made a phone call and spoke to Mayra, she was able to contact the branch I was at to see if anyone had turned in a phone. She was very helpful with getting a quick response back to me! she was always very positive in a stressful situation. I went back to the curtner branch to be extra sure and met with Jess the Assistant financial Center Manger! Jess not only gave me excillent customer service but really went above and beyond to help me find my phone! I even received an update phone call reassuring me I didn't loose it there. The urgency that these ladies had to help me was incredible, and the follow up was very much appreciate! I as a member of Excite feels are very lucky to have these two ladies to work at this credit union.
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February 2023 by selene Velasquez
I have a car loan with this credit union and have had the worst experience dealing with Melissa she is the most unprofessional rude person I have ever encounte. numerous times I have asked to get her manager or superior to call me as I’m so done dealing with her and all she says is good luck with that preceding with a laugh. She cals My family members and discloses my information which I don’t think she can legally do.
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February 2023 by Daniel Hernandez Ramirez
All the banks denied me my credit for my new truck because I had had a credit history for a year and had a score of 750 with good credit card management, but others denied me for not having a residence, only with the itin number regardless of my status THEY APPROVED ME AND AT A GOOD INTEREST RATE ??✅ and Thanks to Nestor Moreno of Mazda PUTNAM ( Burlingame ) Putnam dealers are truly honest.