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November 2023 by Rosalyn and Melody Moore
Great customer service! Excellent retention!! LGBTQIA friendly!!! I’ve been a customer of the studio for more than two years and this location is one of the best!
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November 2023 by Cymphony MacIntyre
I wish I could leave a 0 stars honestly. Kimberly (the manager) was extremely rude when I noticed that I was charged a total amount of $200 for the months of October and November despite my membership being on pause and me not receiving any services since JULY and brought it to her attention. Throughout the entire call she talked over me, was extremely rude and contradicting in terms of their “policy” and basically told me to figure it out for October because she said it’s too late to refund it. Once I stated I would pursue legal action she then said she could “request” a refund for that month. Literally makes no sense why that was not done in the first place. Honestly the worst customer experience I’ve ever had not to mention the lash quality of this place is just okay but retention is terrible despite going to various artists because ALL of them have to use the same glue, same brands of lashes, etc. SAVE YOUR MONEY!! Don’t come here, and if you do end up coming do NOT sign up for the membership. They’re very unprofessional, I used to love the Sunnyvale location but this San Jose location is GARBAGE! they will never see a dime from me again.
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November 2023 by Renee R.
I've been going to this location for half a year now, and every experience I've ever had here has been amazing! I've been getting my lashes done by Carrie the past two times, and I'm amazed at how many compliments I get on how gorgeous my lashes look and how long they last despite me being very active and sweaty/oily. I would 100% recommend this location and Carrie to be your lash tech. You'll be hooked!
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October 2023 by J. Gray
Love this place! Everyone is so friendly here, and they do a great job. I’ve been getting my lashes done here for over 3 years now. I recommend it to anyone who hasn’t had their lashes done!
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July 2023 by Amy Roubound
I just moved to the area and had an appointment with Selena for my first fill at this location. She was wonderful! She kept my lashes the same length as my last lash place and the mega volume looks amazing. Thanks Selena for doing such an incredible job:) I look forward to coming back for fills in the future. :)Service: Eyelash extensions
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May 2023 by sheree Bradshaw
I really do hate to leave this review. But the events that happened at the Sunnyvale location needs to be addressed. So the Sunnyvale location is now closed. I was not notified that there would be a closure they build my credit card for the, membership the day of my appointment which was on the 16th of May. the Sunnyvale location closed on the May 13th so they said. I was told that they sent out notifications, I did not receive any such notification. So they are not refunding me my money. Now I'm forced to use the money they took from my account at one of their other locations. was able to make a same day appointment at the Saratoga location. I was given the lash Tech. Neko, Neko is at best a trainee. I get home take a closer look at her work.. VERY very DISSATISFIED with her work. Not able to recommend Neko .. I went from one of the best lash tech i have ever had, TONYAat Sunnyvale to one the not so good, at Saratoga Neko... I'm go to try one more time at the Saratoga location with Sophia and see how that goes.. VERY POOR Service..Service: Eyelash extensions
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April 2023 by Emi Asano
I had such an awful experience with this location. Once after getting lash extensions for a special occasion, I was rescheduled for an appointment to fill my lashes in two weeks even though I never agreed to this. I said explicitly not to automatically reschedule me. I knew that the first appointment was already expensive and could not afford another $130 to get them filled in two weeks. However I got a text message in two weeks saying I had an appointment coming up. Cancelling was extremely difficult and I was told if I cancelled the appointment I would still have to pay a fee. So frustrating and they refused to refund me.Service: Eyelash extensions
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March 2023 by Jocelyn R.
I have been going to amazing lash since like 2017 .pre Covid at the time I saw Van and Teresa during Covid I went to a friends salon and another shop in Willow Glen but honestly the other prices were too much and the work was not as great as Van and Teresa so I came back to Amazing Lash in November 2022 I was so happy to see the same receptionist and that Van was still here . She does such a great job in a timely manner . She is always so kind , detailed and my lashes last the 2-3 weeks before I need a fill. I also love their membership prices and flexibility so happy I came back . Thank you Van you're amazing abs Teresa if you ever see this I sure miss you as well .
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March 2023 by alejandra corbella
I really enjoyed my experience at Amazing Lash Studio! I came here for the first time after a friend recommend it.This place is worth it if you get a membership and get your lashes done fairly often. However if you are like me and probably get your lashes done every couple months it might not be worth it.If you are a member you pay $120 for a full classic set, and $150 for non members, however they have a lot of add ons such a master fee and depending on the length and style of lashes you pay as well. I left the place and I spent $180 including tip.The service itself was good and the last stylist was polite. So far my lashes are holding up great and I might come back for a membership
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February 2023 by Olivia D.
This was my first time at an Amazing Lash Studio because I had found a coupon for a first set and wanted something closer to home. I showed my stylist a very specific picture of what I wanted, which was a classic, wet style set, and she said she could do it. After she was done, I was surprised to find out that not only was my set not at all what I had asked for, but she had given me a full volume set. Going up to pay, I showed them my $80 coupon, which they said they would honor, but because she gave me a volume set (which I didn't even ask for), the total was going to be $180. I had my set done a week ago and more than 80% of my lashes have already fallen off. Do not recommend.
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January 2023 by Carol T.
Highly recommend this place! I've never done lash extensions and finally decided to. Have gone back for a few refills since and have been super pleased every time. The results look amazing and the lashes feel comfortable. I wear soft contact lenses daily and the lashes don't affect them at all. They have helped me to cut back on time spent getting ready in the morning. In addition to the actual product, the staff are always super friendly!
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November 2022 by Amber Sanchez L.
I was pleased with my eyelash extension that Van did for me! She was very meticulous and professional. She listened to my preferences and gave me the elegant hybrid look I wanted and was looking for. Well done Van!! I started my membership in Chesterfield MO and the helpful staff assisted me with the transfer. I am new to the Bay Area so I appreciated this.
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September 2022 by Monica V.
I absolutely love getting my lashes done At Amazing lash studio !! I highly recommend Sophia !! This place is the best !
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September 2022 by Cheryl S.
I came in the other day and Sophia did my lashes full volume beautifully done highly recommend her services and anybody else who is at the Amazing Lash studio. I have gone several times and I've never been dissatisfied so happy to continue to get my lashes done with great providers.
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July 2022 by Jeni Pickard
The girl who did my lashes was great. The place however is not run well. I got sick and needed to cancel an appointment yesterday. They make it so difficult. If it’s during business hours you sit in hold forever. There is no cancel button on the appointment, you have to call. They don’t ever give you a human. For 3 days I tried. Then I emailed them through the appointment line and finally got a place to leave a voicemail when I called after hours. Then, one of the front desk girls calls and is super rude asking if i’m going to show up for my appointment. I told her I left a message and I sent a message through the appointment request. What kind of business operates like this and stays in business? Give me a break. Too bad because I really liked Amber, she’s nice and great at her job.