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November 2023 by Leonor C.
I always keep coming back here and they never disappoint. Hector was so amazing, he's so patient and kind but also you can notice he takes pride in his work. Today I witnessed a customer taking his phone call as he was tying to mention to them the logistics of what he is doing to there car and he waited with so much kindness and respect. I want to make sure he gets recognized for his work. This is exactly why my family and come here and will continue to come!
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November 2023 by Alex I.
Came in with a flat and left with a smile (and a new tire). Raul was extremely knowledgeable, thoughtful, and provided me the best value. I was quoted and serviced within the hour and the car was returned in pristine condition. highly recommend this location.
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October 2023 by Alex D.
Came in for a tire change and Isaac (i think that's his name) was the best help I could ask for. It was obviously super busy, but he exceeded my needs. After my tire change, I realized there was something wrong with the tire installation, but Isaac immediately helped me and solved the problem. Thank you Isaac.
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October 2023 by J M.
Being getting my tires here for several year. Services are great and pricing is compariable to Costco. Sometimes a little bit lower than Costco. Services and warranty coverage also similar.
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October 2023 by Hojin Jeon
The worst ever experience. If you aren't an expert for a car, don't go this shop for your safety. As you know, tire plays a key role for the safety. They are careless for your car and your safety. They only do changing tire. They installed wrong size tire. Even they don't check proper tire pressure for my car after changing tires.Long story short, I changed my flat tire 3 weeks ago in this shop and saw that tire pressure lamp was turned on yesterday. I found they installed wrong size tire while I was checking tires of my car. I tried to understand their mistake because my car's tire size is different between front and rear. They should install 255/50/R19 for my rear tire but installed 235/50/R19 which is same as front tire size. So, I revisited to change the tire. I was watching their work to double-check their mistake. Unfortunately, the mechanic started to install wrong size tire again. I talked to manager for it and fixed it. After reinstalling, I got my car and checked tire pressure with my pressure gauge and I found the tire pressure was only 35psi. It should be 42psi.What does it mean? They don't check your car's specific information for tire size and proper pressure.What if I don't find wrong size tire, my car's balance will be getting worse and it will make some problems for my car. If I don't check my car's tire pressure, my tire would take off during driving highway. If it happens, who's fault?
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October 2023 by Mary Pea
Went in with a flat tire and no appointment, came out 1.5 hours with one new tire and a warranty on all four! Excellent service, great staff, clean waiting area. Oh, and great prices! Highly recommended ?
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October 2023 by Kb M
Great store. I was having trouble picking a perfect all season high performance tires. I did not want Michelins as my previous tires were noisy . I had many other conditions like different size than OEM, softer sidewall etc. Alexis is great and was knowledgeable to answer all my questions. After lengthy discussion, he helped me pick Yokohama Advan Sport A/S+, which I am really enjoying right now. Great, short installation times too.
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October 2023 by Charles Zuniga
I went yesterday and had a Tire replaced and had No appointment Raul and his crew had a new tire in stock and got me in and out in an hour they always provide courteous and professional service at this location on Brokaw Rd. I would Highly recommend this shop for all of your tire needs.
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October 2023 by Mahi K.
Great store. I was having trouble picking a perfect all season high performance tires. I did not want Michelins as my previous tires were noisy . I had many other conditions like different size than OEM, softer sidewall etc. Alexis is great and was knowledgeable to answer all my questions. After lengthy discussion, he helped me pick Yokohama Advan Sport A/S+, which I am really enjoying right now. Great, short installation times too.
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September 2023 by Ron Hood
I had a 5th wheel tire I needed mounted on a rim from a blowout I had a couple of weeks back.They removed what was left of the old tire and re-mounted the new tire within a few hours.Thank you for the great service
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August 2023 by Megan Pineda
I'm totally wowed by the Brokaw Road location! My family has been loyal America's Tire customers for years, typically at locations in the Sacramento area. I live in the Bay Area now and I had to have a tire replaced and the Brokaw Road location blew me away! They were able to replace my tire in less than an hour and get me back to work before my lunch was up! I fully expected to need to come back another day to pick up my car but Alexis went the extra mile (pun intended) to get my car handled as quickly as possible. I always recommend America's Tire to people because as a whole the company is consistently fantastic in the quality of their service, but the Brokaw road location is truly the best of the best!
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August 2023 by Raphael Whitten
Can't recommend. They scratched the paint and left dirt smudges all around it. There is a huge handprint on the rear with a few palm prints and some more in the front. Sloppy work and lack of care for customers' property. Scratch seen by reflected lantern in photos.
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August 2023 by Vinh Dang
Got a nail on one of the tires that I bought from this shop several years ago with only 24k+ miles on it. Brought it in to get it patched for free as they stated on the warranty and everything was done in about an hour with no charges. I was worried about some recent negative reviews but this time my experience is just as good as it used to be. The front desk person did try to upsell me for a couple new windshield wipers but I politely declined. Thanks America's Tire.
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August 2023 by Maziar M.
They always come through with quality like no other tire shop and a great deal r those pricey tires some of us need. They showed their true intentions to simply with their service and offerings as with recent new Tesla I had picked up with recent new tire that failed on me .They were actually able to repair the new tire that got flat as the mobile team from Tesla said was un repairable and wanted 400 dollars and they were able to repair it with the quickness but also have come through a second time with a very price competitive tire swap that was overdue .
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July 2023 by Fernando Lucen
I had a nail on my Tesla model 3 and I took it America's Tire on Brokaw Rd. Best decision ever. They knew how to work on my Tesla and tires, and repair my tire within an hour. Excellent service from the staff and extremely professional mechanics. Very happy with their work. I recommend this location and will be coming back for sure.
