-
March 2024 by Don Ferris
I've made two phone calls ove the past few weeks, and talked at length about our issue, and told both times my concern and questions would be forwarded to an investigation team and someone would get back to me. NOTHING! NO RESPONSE.
-
March 2024 by Judy DelValle
After few failed attempts to deliver gas to our home, I received a call from the service man telling me he was in the area and when he would be arriving. Because we were staying an hour away, it was great to have a call keeping us updated. When he arrived, he went through all the processes to get the the furnace, the water, etc started up again. We were so pleased with his knowledge about the job. You need more people like him!
-
March 2024 by Paul Omaleki
After a long wait on the phone to order propane with Ameri Gas a person who picks up the phone from Philippines takes the order after a sloooow long conversation tells me they don’t give you a small window to deliver not only that they want to deliver within 10 days period with no date!!! I asked to call a customer service locally in San Jose to get a better answer and there is no phone number for AmeriGas locally!! That’s a shame and I will switch to someone who can serve locally
-
March 2024 by Lee A
Your prices are double of what other companies charge. Your equipment and your delivery process is unreliable.
-
March 2024 by Paul Dawes
If only there were an alternative to Amerigas. Our tank was empty for 2 weeks, house in the 50s, and Amerigas could not figure out how to come fill the tank and fix the faulty sensor they installed. THEN they charged $100 for the service call ---to fix THEIR issue. Sigh. I can't figure out how to make it 0 stars. they dont deserve the 1.By the way, after I filled out the Amerigas survey, it prompted me to post this review, so I did :)
-
March 2024 by Janaina Goulart
Thank you!!!! Good Job
-
February 2024 by Tim HARRINGTON
Great service personnel. On time delivery.
-
February 2024 by Hong Yu
Your customer support is totally useless. They can’t help anything and a waste of time.
-
February 2024 by Brigita Silins
Contrary to service quite a number of years ago when service was spotty, and one had to sweat it out - will they come and fill the tank, nowadays the service is excellent and unobtrusive!!!
-
February 2024 by David Leal
Please fill both tanks on 1 Visit !
-
February 2024 by Donald Keller
Great service and customer service also.
-
February 2024 by Eddie Ma
AmeriGas has provided seamless and reliable services to my home over the years. They have been responsive to the issues, prompt in services whenever needed.
-
February 2024 by Frank Grant
Had a propane gas delivery from Steve of the San Jose branch, great guy and service. Prompt delivery, Steve has a great positive attitude. Thank you Rick for arranging this delivery, we are a very satisfied customer. Jon
-
February 2024 by Doris Lord
I still am not sure the person I talked to understood my request. I don't think English is their first language. I had to repeat everything more than once and they kept restating my request incorrectly.. and your robot is terrible.
-
January 2024 by Ramesh Joshi
I will give lower than one star if I could. I have requested two months ago to pick