-
December 2023 by Vy N.
I came back to pickup the phone i ordrred ( s23). Sergio helped again. He helped me transfer stuff from my old phone over. He was helpful explaining things to my siblings and i.
-
November 2023 by Blanca Pelayo
I cannot rave enough about the staff, especially Lindsay, the manager. I recently traveled to Florida and experienced the imaginable, lost my cellphone, DL and CC at the airport. While in Florida, I tried tirelessly to do "a SIM swap" to reestablish my service. Apparently, my insistence resembled the pattern of a hacker, which flagged my account for fraud to the point that my account was blocked. I was told numerous times at several AT&T stores that there was nothing they could do. However,Lindsay figured out!! After 3 long weeks, I finally have access to my account. I appreciate the knowledge and the genuine care that was displayed in every interaction ?
-
November 2023 by Roxanne Huslin
Great service and friendly staff. The service was fast but I didn’t feel rushed.
-
November 2023 by Navreet Saini
There female employee is the best. she is always so polite and helpful. She helped me today and gave all the info that i wanted
-
July 2023 by Douglas H.
Always fast friendly service. I came in with a cracked screen protector, got it fixed, and was out of the store in 15 minutes. Thank you all for the great quality service!
-
July 2023 by anniebatong bakal
Amanda did a great job helping me set up my new phone!
-
July 2023 by Maria Rosario Santiago
Amanda Daniel & rob had amazing customer service they are extremely knowledgeable about products and services they have great energy & helped us pick out new devices. They spent extra time helping us set up and program our devices & answered all of our questions I will definitely be coming back to this location.
-
June 2023 by Kim Bowman
I lost my phone and was unable to track the phone using a friends phone. I went to the store and the clerk (Amanda) was so helpful in helping me track the phone, in which case I was able to go to the location and retrieve my phone. I am so pleased with her assistance. She offered me the service of upgrading my phone and I will probably do so soon. Thank you so much for such great service!
-
June 2023 by Paulina T F.
I was going on a trip and my iPhone 11 was constantly heating up which meant I needed a new phone. Amanda and Destiny helped me with picking a phone out, getting new accessories and the entire setup. I loved how so down to earth they both were. I'm pretty sure I was in and out in less than an hour which is ideal when you've had a long day at work. I'll definitely be back to upgrade my parents phones.
-
May 2023 by Miguel R.
Called over the phone requesting information and Rob assisted with everything I needed to know. He was kind and patient with me after knowing my situation was not solvable with him. GREAT CUSTOMER SERVICE!!
-
April 2023 by kayli carruthers
Horrible costumer service, her name is destiny she has horrible manners as well as a horrible attitude. She laughed in our faces for nothing then called us crazy! She needs anger management or just to be fired honestly she acted horribly I’ve never had such horrible costumer service!
-
April 2023 by Kasra Kalantari
I am writing to express my gratitude for the outstanding customer service that I received from Daniel during my recent interaction with AT&T. I was impressed by his professionalism, attention to detail, and genuine desire to help me, and I feel that he went above and beyond to ensure that my needs were met. From the moment I reached out to AT&T, Daniel was responsive and attentive. He took the time to listen to my concerns and requirements, and he patiently guided me through the available options.
-
March 2023 by Kayli C.
Do not come here destiny is a horrible costumer service agent. She clearly hates her job. Was on her phone when we walked in and laughed in our face she was rude from the beginning. Never deal with her! She shouldn't be working in a costumer service environment. She has a horrible temper. Clearly she hates herself or Jon to be acting like this. I've worked at AT&T I know how things work and the way she handled everything was horrible the manager needs to get her help or fire her. This was the worst experience ever!
-
January 2023 by Khan Le
Unprofessional. Can't even replace a sim card..Came to store in the morning just want to get a Sim card on 1/11.Told me to wait for 45 mins, and couldn't even help me to replace a simple thing, only want to replace sim card, told me go to different store.Went to Brokaw store, they were very helpful, get it done in 10mins..Won't recommended people go to this store. Not even try to help.If I can leave negative star, I would choose it.Not even 1 star to service, worst service never seen in my life.
-
January 2023 by Jane Jane
Went to this store to get an understanding on a bill I received. After talking to AT&T over the phone, I was told to go to the branch where my whole problem was started.I walked in and was just stared at. No greeting. When I told them about my problems, I was rudely interrupted and referred to a “corporate” store.Your sign says AT&T. I have an “AT&T” question. Very obvious there is a lack of training here.
