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February 2024 by Zaireen Asistin
Jose was wonderful with helping my mom and I activating our new phones. He was super quick, and attentive to our questions and even showed us some accessories that would benefit our experience with the new iphone15. He provided excellent service. 10/10
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February 2024 by Parth Parikh
Worst service ever.Messed up my family plan lines
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February 2024 by Diosa Azuaje
This store is a fraud...they offer to help convince you of a service and they come out with something else...
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January 2024 by Jose manuel garcia
Excellent service, very friendly staff
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January 2024 by Isabel Hawkins
Very satisfied. Fast and mindful service. Thank you!
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December 2023 by Maria Pineda
Excellent service, they gave me a solution to a problem that I had for several days and that no store could help me with.
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December 2023 by Onecimo Prado
Excellent service from Mr. Tena!
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November 2023 by thanh nguyen
Came to the Story Road location having issues with my phone, while waiting due to high volume of customer the rep Maria and Assistant Manager Mayra came to the rescue and was able to get my phone up and running. Staff is very knowledgeable and Mayra was extremely friendly and helpful. I will definitely be come back to get serviced by Maria and Mayra.
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November 2023 by Leticia Patino
I visited this store because I had problems with my trade-in phones. Called the corporate phone # three times different times and my issues were not resolved. So I decided to come to this store and even though it was busy, Jorge was extremely patient and very helpful. The issue wasn’t resolved but he made sure a ticket was started and I had a case #. I am hoping these issues are going to be fixed soon.
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November 2023 by Mercedes Benavides
Had the best experience here at AT&T they upgraded me so I am saving money! I got the best help from Bryan Tena and Mayra Juarez thank you so much! When you go to this location definitely ask for these 2!
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November 2023 by Norma de Jesus
Had an excellent experience with Maria and Mayra during my switch from T-Mobile. They were able to take care of my needs and help setting up my internet and TV with AT&T. Thank you Maria & Mayra.
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October 2023 by Esperanza Capetillo
I came to the store looking for internet for my home. Once I walked in the store I was immediately greeted by Bryan Tena. During my visit I was able to also able to get an excellent customer experience. Bryan made my visit STRESS FREE and was able to also get help from the manager Mayra. I highly recommend this store! If you come looking for Fiber Internet come see Bryan and Mayra for the best prices and the best customer experience. They made me feel like family and was able to answer all my concerns. THANK YOU ?? BRYAN & MAYRA!
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October 2023 by Evin Carias
I visited the store because I wanted to open a wireless account with AT&T. I was not sure of the pricing , quotes , or procedures. I walked in and I was immediately assisted by Marleen along with her manager Fabiola. The process was hassle free, effecient, and simple. Everything was written down for me on their t chart I clearly understood the writing and explained how the promotion works. 10/10 best customer service
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October 2023 by Jacqueline Vazquez
Jose was great. Very patient and didn’t mind answering all the questions we had. Very helpful, this place gets pretty busy but not once did we feel rushed by him.
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September 2023 by Jenny Rios
Me and my family came in to add my own line. When we got there , we got attended with a great lady , her name was Fabiola . Her service was amazing . She answered our question with respect and she had A lot of Patients because we definitely had a lot of question. She is a great worker and her communication was well.
