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February 2024 by Senait D.
I had such an exceptional customer satisfaction experience. Arnab resolved my problem quickly and politely. He knows his job too well he was welcoming very professional and great listener,I highly recommend this AT&T branch!! The store is neat and clean, the team who was with him was also support each other seems like they have gd work atmosphere. Thanks to the agent there called Arnab I learned that the quality of the deals they have, products exceeded my expectations, great customer service thank u Arnab
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February 2024 by Joy B
I want to recognize sales associate, KAYLA for her patience, professionalism and help with my new Ultra S24 phone. She was so helpful troubleshooting the problem and enjoyed the excellent customer service she provided. Thank you, KAYLA!!
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February 2024 by Marlene Pauly
Not sufficient people work there
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January 2024 by bai z
If you don’t speak fluent English do go this place , placing a random plan for customers without any knowledge to the customer.
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November 2023 by Sheila Metz
Store was clean and had a very friendly atmosphere. I was helped by Axel and the manager Frank. Both were extremely patient with the issue I had and very understanding as well. They owned up to a mistake by a different representative at a different location and I really appreciated that. It allowed me to regain my trust with this company again, and I felt assured that what happened previously was not something aligned with the companies values. Thank you so much!
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November 2023 by Venkata Nistala
Very very long wait times. Took almost 1hr to return trade-in equipment. Only 2 employees working at peak hours
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November 2023 by Vicky Salas
Was having trouble with my cellular connection to my new Apple Watch and Axel was awesome and fixed the issues!!!…. Yay!!???
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November 2023 by Eugene Cino
I was treated disrespectfully by the manager !! Not a good place to go !!
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October 2023 by Brenda Siegrist
❤️ Love it very friendly and helpful keep up the good work
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September 2023 by rod ros
Kayla, was so nice and helped remedy the issues on our phones. She did all types of troubleshooting (changing sims, resets, ...) when that didn't work, she said no problem lets call AT&T customer service. This took a lot of her time but she was pleasant throughout the whole time, even when it got busy her focus was on us the whole time. Great customer service as this is a perfect example of listening to the customer's problem and then working to resolve them.
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August 2023 by Clover S.
walked in 45 min before closing. One guy was talking to some customers and nobody else is working here, nobody is picking up the phone, nobody is helping or even greeting with us waiting for over 10 mins. What a joke!
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August 2023 by David Lu
I had an excellent experience with Jack Huynh who spent nearly 2 hours helping me transfer some accounts to another person. He explained everything that was occurring and gave detailed yet concise answers to all of my questions. Highly recommend the staff at this location.
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July 2023 by Jasmine Marie
I lost my phone and had to get a new one. The process was quick and easy but Kaila made it the most enjoyable. She is so personable it felt like talking to an old friend! Definitely my go to ATT store now. Thank you kaila!
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July 2023 by Lauryn
I had the best experience with Kayla, she was so helpful and answered all of my questions very thoroughly! I highly recommend this location if you need any assistance with your devices!
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July 2023 by Ashley Tikay
Kaila was the sweetest! She was so patient and kind to me when I had so many questions, 10/10 experience!
