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March 2024 by Steve Harris
Great buying experience, in and out in about 2 hours including test drive. Our salesperson, Duy was friendly and helpful, as was the finance manager, Manir. Great car at a good price, too.
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March 2024 by Nicholas Bui
Just bought a used Nissan Altima from this dealership and it was the BEST car purchasing experience I've had yet. The car was in pristine condition for a 2014 and the listed price was a steal especially compared to market value.Laura Blanc is the wonderful Sales Consultant that helped me and she went above and beyond to make sure I was satisfied with my new vehicle as well as being super attentive throughout the entire purchasing process (printed out the entire manual since the car didn't come with the original, grabbed water and snacks during paperwork, and followed up with very kind voicemails & emails after the purchase) . Thanks to her I felt really comfortable with buying this car and she really helped when it came to making sure I was able to reserve the sale since many others were also interested in the Altima. On top of that the price for the vehicle actually went up $800 the day I planned to buy the car. But thanks to Mo (Manager) and Laura, the dealership honored the PenFed quote I had from the night before with the previous price so I was able to get the highly sought for Altima for an even better price!! To conclude, my experience here was amazing. The dealership's employees are all great individuals (Especially Laura Blanc) and I hope to come back in the future to buy more cars.Thank you AutoNation Vovlo San Jose!!!
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March 2024 by Namhyun Cho
I purchased a Volvo XC60 and would like to thank Yoon for being kind and working hard to give me a good price.
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March 2024 by Robin Oswald Schwartz
The team at AutoNation Volvo Cars San Jose went above and beyond to get me in an incredible new (to me) car. Although the car I was originally looking at sold before I could get it, they found an even better one for me at a very reasonable price. They also gave me a good deal on my trade-in. I would highly recommend them and will definitely be returning when I need a new vehicle in the future. Laura Blanc is an incredibly hard-working and responsive sales representative--ask for her!
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March 2024 by Konstantin Schellong
Booked 40k mile service for my Volvo XC90 through their website. Got a quote of ~$880 for the full service incl all liquid and filter changes. Arrive at the location taking time of work. They first can't find me in the system and then quote me between $1.400 and $2.400 for the service they advertise for $880 on their website. Confronted with that difference they just commented that they had problems with wrong prices on their website for years....
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March 2024 by Larry Sacks
The service has always been amazingly good. We're still under an extended warranty, but there's never been any upsell or pressure to buy things that aren't needed. This time I asked to have the battery replaced since it's probably about time - Volvo uses an extra large battery so they're a bit of a pain to get - but the diagnostics said it wasn't necessary. I can't recall any other dealership saying "We know you asked to replace the battery, but it's not necessary so there's no need to spend money on it." The extended warranty is ending, but we'll probably keep coming back.
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March 2024 by Ron Edward
Great Job, and Very updated
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February 2024 by Pramod Kumar
The service was completed within the promised time frame and was excellent.
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February 2024 by Vish vim
They take good care of the cars and owners alike! Been going to them for 7 years now.
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February 2024 by Lori Ferguson
Always great experience here. Reliable and great communication.
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February 2024 by Peter Vaclavik
Professional and personal approach
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February 2024 by dario avalos
Fast, knowledgeable and great waiting area amenties.
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February 2024 by Jacob Van Ewyk
They do great work in my Volvo, but the prices seem high for what you get. There are also often long delays (weeks) in getting Volvo parts from around the world - but at least they set me up with a nice loaner vehicle.
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February 2024 by David Yen
My XC90 started making a strange clunking noise from the front, and I was able to make service appointment within a few days. When I arrived for the appointment, the service advisor checked me in right away and grabbed a senior technician to go on a test drive with me to listen for the noise. I was given a loaner XC90 which saved me time and hassle getting home (and back to the service dept when my car was done). The service advisor sent me at least half a dozen text messages over the next few days to keep me informed about the progress, from ordering parts to performing the repair.
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February 2024 by Irene Tran
The buying experience was nice, obviously because they wanted to sell you the car. But the afterward is terrible.1. The guys at the shop offered to transfer my belongings from the old car, which I decided to trade in, to the new lease. I drove the new one home and realized my sunglasses and garage door key weren't in the pile. Thinking they must've missed them I came back to the shop the very next morning, checked the trade in thoroughly but still couldn't find my stuff. Pretty sure someone had taken it, but I have no proof, so there you go. Bought a new car but lost my sunglasses, and I had to reset my garage because those people know my address and now have my key. Beware of petty theft and make sure to check your belongings.2. I was told that the payment for my trade in ($2000) would come in 10 business days. It has been more than 3 weeks and nothing is in the mail except the first bill from them. I tried to contact their manager multiple times, via phone and email, only got to the receptionist who can only take a message and nothing else. Still don't know what happened to my check as I write this.